"Something wet came down the wall in our room; the hotel clerk was nice and discounted our stay. Keep looking.2023-08-30"
"The hotel room was nice, large, and clean. All the employees were helpful and pleasant, and breakfast was great. Plenty of shops and restaurants in the area. Stay here.2022-06-02"
"Close to Plano Heart Hospital. The hotel room was clean and quiet, and the shower was nice. The check-in clerk was friendly. You couldn't ask for a better place to stay.2022-03-31"
"The hotel was super close to Baylor Medical Center. Nice room. There was an IHOP right next door. I had an awesome stay.2021-09-23"
"I had some trouble keeping the room temperature consistent. The hotel clerk was cordial. The hospital was next door.2021-02-12"
"The hotel was quiet, comfortable, and secure. Without daily housekeeping because of Covid, I had to ask for every single thing I needed.2020-09-06"
"Great stay considering the Covid-19 crisis. The hotel was dog-friendly, and the employees were kind, friendly, and understanding.2020-08-02"
"The handicap room available. No lock on the bathroom door. Poor customer service and no breakfast. Stay at another hotel.2020-06-23"
"The hotel was close to the hospital. Despite being pet friendly, our room was clean, fresh and updated, and odor-free. We didn't hear any noise from neighbors and got a good night's sleep. Breakfast was hot and had many choices. Our only complaint was that the bathroom didn't have an exhaust fan. We'd stay here again.2019-08-31"
"The hotel was close to Baylor Scott and White Hospital. The room was nice and clean, and the employees were extremely pleasant and helpful. Good exercise room. I enjoyed my stay.2019-05-08"
"I was happy to stay here. It was clean, and the room was spacious. The hotel clerks were helpful, and breakfast was good. I'd gladly stay again.2018-10-03"
"The lobby and breakfast area was freezing, and the hotel clerk couldn't adjust the temperature since only the maintenance man had a key, and he wasn't working during the weekend. Everyone had their coats on, including the clerk.2016-11-07"
"Convenient to Baylor Heart Hospital. We were disappointed with our room; it had a musty odor that lingered even after we turned on the AC. The toilet didn't flush properly, and when I called the front desk about it, I was told to come get the plunger. We had to fill a trash can with water to flush the toilet. Stay at a different hotel.2016-08-11"
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