Gatlinburg, Tennessee is a family friendly mountain resort town on the northern edge of the Great Smoky Mountains National Park. It is 35 miles southeast of downtown Knoxville.
Gatlinburg, Tennessee is a family friendly mountain resort town on the northern edge of the Great Smoky Mountains National Park. It is 35 miles southeast of downtown Knoxville.
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"The motel needed a lot of maintenance. Some outlets in the room didn't work, and wires were hanging from the ceiling. The elevator made a lot of noise. I don't recommend staying here.2019-02-14"
"The motel was dated and needed some upgrades, but it was all right for the location and price. We had an issue with the 1st room, but the staff was friendly and immediately gave us another room.2018-08-14"
"You get what you pay for. The motel needed updating. We had to share our balcony with 4 other rooms, and the windows were so fogged up that we couldn't see out them. The carpet tacks were coming up where the carpet met the tile. The bathtub stopper didn't work, and the toilet rocked.2018-06-05"
"The accommodations were first-class. The hotel room was clean, the service was great, and the breakfast bar was wonderful. I'd definitely book here again.2017-09-25"
"The hotel was wonderful, and I enjoyed my stay.2017-09-13"
"Great experience. The hotel was nice and clean, and the employees were friendly.2017-01-05"
"I had a relaxing hotel stay. Everything was comfortable, and the employees were friendly. Don't eat at the fast-food pizza restaurant; the food wasn't that good, and it was expensive.2022-06-16"
"The traffic noise was loud, but the hotel was a nice place to stay.2021-05-24"
"We had a king room with a fireplace on the 4th floor. The balcony overlooked the brook behind the building. Traffic was noisy during the day, and there was construction underway at the hotel. No extra blankets in the room.There was an indoor pool, but we didn't have time to swim. The breakfast room was crowded, but hot food was available.2016-03-18"
"Nice area close to attractions. The motel was clean. The staff was helpful and friendly. We enjoyed our stay.2021-08-06"
"The motel room needed major renovation. The wallpaper was peeling, and the floors were dirty. Te bathroom was in bad shape, with stains on the walls and paint chipping off the floor. The staff was nice and friendly, but we left after one night because of the room condition.2021-07-26"
"The motel was convenient, nice, and clean.2017-10-24"
"The motel was clean and conveniently located. The hair dryer in my room didn't work, so we had to borrow one from the front desk. Parking was limited.2021-08-03"
"The bathroom door dragged on the floor, and there was mold on the walls around the bathtub. The window was so dirty I could hardly see out of it. Don't stay at this motel.2021-03-23"
"The room was clean and comfortable, and the motel clerks were friendly and helpful.2018-10-16"
"The hotel room was clean, and the beds were comfortable. Breakfast was good.2022-10-12"
"The hotel staff was friendly and knowledgeable. Absolutely stay here.2021-10-28"
"The hotel was in the heart of it all, with easy access to everything. Short walk to the Sky Bridge and restaurants. My room was clean and had a balcony with a great view of the creek. Hit breakfast early or make alternative plans. Be prepared to walk.2021-10-19"
"Good rates. Our room wasn't ready when we arrived, so we were given an upgrade. The beds were comfortable. Average housekeeping. I'd stay at this hotel again.2023-05-13"
"I really liked this hotel. The room and upgrades were nice.2022-04-16"
"The room was nice and clean, with pretty views. The hotel staff was friendly, and breakfast was good.2022-02-22"
"The hotel was quite clean apart from a bit of dust behind the furniture.2016-06-02"
"The condo was dark with dingy carpeting. Everything needed remodeling. There were holes in the bathroom wall. The office didn't open until 9 AM. We stayed 3 nights, and housekeeping never cleaned our room; there were dead bugs on the floor and there was hair in the bathtub. Don't recommend.2016-05-31"
"Located off the main highway, but within walking distance of Gatlinburg. The hotel needed updating, but it was clean. So was the room, and the towels were soft. I'd stay here again.2015-07-29"
"I didn't like that the hotel didn't provide any breakfast at all.2021-03-13"
"Convenient to Main Street. The hotel was nice, clean, and updated, and the staff was friendly and helpful. The only negative was that there wasn't enough parking; I had to park on the street behind the property. Good place to stay.2020-02-24"
"Nice, clean hotel with friendly, helpful personnel. Good place to stay if you want to be close to downtown activities.2017-12-07"
"Nice hotel. I'll stay again and recommend it.2017-10-30"
"Great location and relaxing hotel. The room was clean, and the courtyard was beautiful. Friendly personnel.2016-10-25"
"We had a wonderful hotel experience. There were charging stations in the room. The staff was friendly and helpful, and the Bistro was a lifesaver. Great place to stay; I definitely recommend it.2016-05-23"
"The hotel was clean, and if you just want a place to sleep, it's fine. No coffee pot in the room, and the hot water faucet in the bathtub wasn't secured to the fixture. 2023-07-18"
"Good location and rates. The room was clean, and the staff was great. Breakfast was just coffee and some pastries.2022-08-08"
"Good rates. The hotel staff was helpful. Not much for breakfast.2022-08-06"
"The motel wasn't as close as I'd hoped to downtown shops and the Christmas parade.2022-12-06"
"Affordable and convenient to everything. Nice room, but the bathroom was small. My only complaint was the noisy people in the next room. The motel clerk was exceptional.2019-01-22"
"Good heating and cooling system. The staff was hospitable. Appreciated the good breakfast and coffee. Not a lot of parking, but we'd stay at this motel again.2015-10-21"
"The motel was filthy and needed a lot of work. The microwave was sitting on the floor. The front desk clerk wasn't helpful. I decided not to stay.2018-08-20"
"Great customer service, but the room wasn't what I expected for the price. Find another motel.2018-01-03"
"The AC in my motel room didn't work well, but the staff was friendly.2017-06-21"
Gatlinburg is just 16 miles south of Pigeon Forge, TN, another popular, family-friendly mountain resort town and the home of Dollywood.
The number of visitors to Gatlinburg peaks in July and again in October, but weekends are always busy. Also, ski season is a popular time at the nearby Ober Gatlinburg Ski Resort.
If you're looking for quiet, better rooms, and lower prices, Monday through Thursday nights are the best time to visit Gatlinburg.
This guide, and especially our verified guest reviews, will help you compare Gatlinburg TN hotels and book a room that matches your preferences and budget.
Our unique maps group Gatlinburg hotels into 7 areas within the city, so you can easily locate hotels near where you want to stay.
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On place pages like this, we order hotels from lowest cost to highest – except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
