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Our Unique Hotel Ratings and Warnings


To help you have a better hotel stay, we clearly mark those hotels that have been rated highest and lowest by our previous customers.

You can find these ratings on our US and Canada city pages, along with guest reviews that provide additional information.

We also post red warnings for those few hotels that have failed to honor confirmed reservations, rates, or room types.

Example ratings and warnings: Downtown Charleston Hotels

Please help us improve our hotel ratings and warnings by responding to the short email survey you will receive two days after you check out.

Or simply write us about your experience at service@hotelguides.com.


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