"The hotel was well-kept. The staff was courteous and accommodating. The parking deck was just across the street.2023-03-13"
"This was the best Marriott hotel I've stayed in. The room, the cleanliness, the staff, and breakfast all exceeded my expectations. Great location, too. Go for it.2018-05-01"
"The hotel was run with a focus on satisfying guests. All the employees were polite, professional, and friendly. By all means, stay here.2017-11-03"
"Nice hotel with clean, comfortable rooms and helpful employees. Good place to stay.2016-10-10"
"The hotel wasn't clean. Our room had an odd smell, the bedsheets weren't clean, and there were stains on the walls. The staff was inconsiderate and rude, and I was charged for parking I didn't use. Not a good stay.2016-05-10"
"The hotel was excellent, clean, and centrally located. Great room and fantastic restaurants, and the waitress was friendly and engaging. Our experience was better than we expected. Book it.2020-03-08"
"The hotel was nice, clean, and modern. Friendly, helpful personnel. The only issue was that my room service order wasn't delivered at 7 AM as I requested; I called again, and the staff was extremely courteous and got my food delivered as quickly as possible. The free valet parking was helpful. We thoroughly enjoyed our stay.2017-06-12"
"Nice location. The bathroom was showing its age, but there was plenty of hot water and we got enough towels. No drinking glasses in the room. The hotel staff was friendly and competent. The dressing room for the whirlpool needed some sprucing up.2022-04-04"
"The hotel was a little worn, but the staff made up for it. Plan on eating out.2021-10-25"
"The room was nice and comfortable, and the staff was pleasant and helpful. I recommend this hotel.2021-04-02"
"I didn't like that the hotel charged a fee for parking. Breakfast was muffins, fruit, and orange juice.2020-10-18"
"Located downtown. There was a mall next to the hotel, and Waterside was within walking distance.2019-06-19"
"The hotel was across the street from the university. I was disappointed that the TV in my room didn't work. I called the front desk and someone came to look at it, but it wasn't fixed. The toilet didn't flush properly.2022-05-09"
"Nice hotel and pool. Good room. Park next door for $3 instead of paying $43 for valet parking.2016-10-06"
"The hotel was expensive.2016-08-22"
"Beautiful room. The hotel was packed, but the staff was extremely helpful and attentive. This is the place to stay.2016-05-10"
"The hotel clerk was superb; I arrived late at night, but she was awake and answered all my questions. The hot dog place around the corner was good. I'd stay here again.2016-04-11"
"Great location. Nice pool and front desk staff, but I didn't like the outdoor music that played all night on a loop. I was given an expired parking validation and ended up paying double the parking rate.2020-06-17"
"The room was great, but the shower drained slowly. Good service.2019-04-30"
"The room was beautiful and comfortable, and the hotel staff was courteous and professional. Relax and enjoy your stay here.2021-06-27"
"The hotel was being renovated, and offered nothing but a place to sleep. Breakfast wasn't provided because of Covid; the only option was a food cart with mimosas and snacks. No ice in the ice machines. Limited snacks in the gift shop. Rooms aren't serviced unless you stay 3 nights or more. The lighting was poor, and there wasn't even a microwave. Find another place to stay.2020-12-10"
"The hotel was comfortable, and all the employees were nice. I highly recommend staying here.2019-12-31"
"Great location and customer service. The hotel was nice and clean. We were happy.2019-08-12"
"The hotel was unsafe. My "non-smoking" room smelled like smoke, and there were burn holes in the bedspread. There was a hole in the lamp base, and the AC didn't work. The hotel staff was screaming at one of the employees and called the police on her. Stay away from this hotel.2020-10-22"
The hotel was unsafe. There was a bullet hole in the lamp base. The AC didn't work. They were screaming at one of their employees and called the police on her. It was supposed to be non-smoking room but it smelled of smoke and there was burn holes in the bed spread. This was supposed to be a Average room not one of the ones you recommended to stay away from. This one shouldhave had a recommended stay away as well. Red Roof Inn
"The hotel smelled bad and needed improvements. The AC was too noisy.2019-09-10"
"My hotel room was exactly what I reserved, but the mattress wasn't as comfortable as I'd have liked. The room and common areas were clean.2020-06-01"
"Close to Naval Station Norfolk. My stay was fine. The hotel clerk was professional and kept calm in a stressful situation; he deserves recognition.2018-07-26"
"Close to the naval base and fast-food restaurants. The hotel room was well-kept and tidy, though there was only one trash can and the phone didn't work. The front desk staff was excellent. The pool and exercise room were closed for renovation.2016-10-05"
"I was unhappy that I wasn't informed that the hotel was under construction and the water was shut off for 5 hours each day. It was dusty and noisy, though the room was decent. Plenty of stores and restaurants within walking distance. Nice staff. A terrible experience overall.2015-12-25"
"Convenient to both the Norfolk Naval Base and Old Dominion University. Not within walking distance to ODU, but it was a short drive straight down one street. The hotel was clean, and the staff was friendly. Nothing luxurious, but more than adequate. There were several dining choices nearby.2015-08-01"
"A beautiful, clean hotel with great amenities. The staff was friendly. Stay here.2020-07-08"
"I wasn't pleased that our hotel room wasn't cleaned at all during our stay. The room was nice, but the floors weren't that clean. I don't think we'll be back.2020-06-10"
"The room and hallway weren't properly cleaned. The bedsheets smelled like food, but the replacement sheets I requested were stained. I refused them and finally got a clean set. Don't stay at this hotel.2015-09-22"
"Great location and service. The hotel room was clean, and the staff was friendly. The noise level wasn't high.2015-08-14"
"The hotel room was clean and impressive, with modern decor. Breakfast was included, but the food wasn't very good.2022-10-16"
"The manager and maintenance workers had no problem entering the room while guests were there. We didn't feel comfortable. Find another hotel.2018-05-23"
"Clean hotel with cordial employees.2016-08-12"
"Clean room with comfortable beds. We liked the extra room the suite provided, and our floor was quiet. The front desk clerks were friendly and helpful. Our adult kids enjoyed the whirlpool. Great hotel stay.2015-08-04"
"Good location, but the hotel was dated. We were told renovations would begin in the summer. Nice, friendly front desk clerks. No food within walking distance.2021-06-03"
"Nice room, friendly hotel staff, and great amenities. The manager handled the few problems I had. Stay here.2018-04-07"
"Great location and rates. Close to the airport but quiet. The room was clean and comfortable, and the hotel staff was friendly and extremely helpful. I appreciated being able to check in early. I'd definitely stay here again.2017-06-19"
"Great hotel room with a stocked full kitchen and living room. My room was close to the elevator. Be prepared for airplane noise early in the morning, but it didn't bother us at night. All the employees were super friendly. Get to breakfast early; some of the hot items ran out and weren't replenished. Good food and nice variety.2017-02-22"
"Great stay. The hotel was nice, and the staff was friendly, helpful, and informative. The manager cared about guest comfort. Book it; you won't be disappointed.2016-10-28"
"The room was clean and well thought out, and the staff was fantastic. The pool was closed due to Covid, but apart from that, this was a great hotel.2021-10-23"
"Nice hotel, and the employees were pleasant and helpful. There was some plane noise at night, and other guests were noisy in the hallways late at night.2021-08-02"
"The room was nice and clean. No hair dryer, though, and I was disappointed that I had to pay for a cup of coffee in the morning. No pen and paper in the room. The hotel was fine for an overnight stay.2020-11-06"
"Nice hotel. The room was clean, and the beds were comfortable. The faucet in the bathroom wasn't bolted down, and neither was the toilet paper holder. Great staff. The pool closed at 8 PM, which was a big disappointment for the kids. I recommend staying here.2019-09-03"
"I had an excellent stay. This hotel is a great choice.2019-03-18"
"Nice room for the price. The motel clerk was friendly.2017-06-19"
"My wife was bitten by some kind of bug that left welts, but the motel staff said nothing could be done. Don't stay here.2016-05-16"
"One of my 3 motel rooms was dirty.2015-10-28"
"The stairwells smelled terrible. I saw a cockroach run under the bed when I entered the room, and there was a grasshopper in the bathroom. I went to the front desk to complain, but the clerk said the motel was full and there was nothing she could do. You couldn't pay me to stay here again.2015-09-10"
"The rates were reasonable. The hotel room was clean, and the service was generous. Good place; stay here.2022-11-09"
"Nice all-around hotel. Good service. Go ahead and book a room; it's a nice place to stay.2018-10-20"
"The hotel room was clean and had a coffee maker, iron, charger port, and hair dryer. The wireless Internet was free, but there was no access near the pool. The entire staff was friendly. The indoor pool was small but nice.2017-06-27"
"The room was perfect and just what I needed. The hotel staff was friendly and helpful.2016-05-05"
"The hotel room was clean and quiet, and the staff was nice.2015-08-20"
"The hotel housekeepers needed to pay more attention to detail.2022-03-25"
"Budget-friendly and in a fairly good location. The bedsheets weren't changed during my 12-day stay, but luckily my room had 2 beds. The washers and dryers were constantly breakfast down. Great service, though; the entire staff was helpful. I highly recommend this hotel.2017-09-14"
"Bad hotel stay. I was given a handicap room with a really bad odor, a broken desk, and old, torn curtains. I asked for a room change, but the 2nd room was just a bit better. It was odor-free but dingy. Don't stay here.2016-07-24"
"The hotel was dirty and decrepit. I wouldn't stay again.2022-06-06"
"Safe, convenient, and clean. The front desk clerks were nice and polite, but the hotel was short-staffed. I waited an hour at the airport for the shuttle and finally gave up and got an Uber. I arrived at 7PM and had to wait for a room to be cleaned. A fresh breakfast was provided.2019-07-02"
"This hotel was absolutely horrible. The rooms weren't clean, and the toilets in all 3 of our rooms backed up. The staff was rude and disorganized. Run the other way.2019-03-19"
"Our non-smoking room wasn't worth the price. It reeked of smoke and needed renovation. The hotel had zero frills. I wouldn't stay here again.2018-10-23"
"The hotel was close to the Bay Bridge tunnel. The restaurant was good.2018-03-16"
"The lights over one of the beds didn't work, and one of the bulbs in the desk lamp was burned out. The lamp and area behind the beds were full of dust. I couldn't use my hair dryer because every time I plugged it in, the outlet made sounds and I was afraid I'd be electrocuted. There were cracks on the wall panels around the bathtub. No housekeeping, so I had to go to the front desk for towels, garbage bags, and other things.2022-09-25"
"Nice motel, but the exterior needed updating. No place to park with a trailer.2022-08-18"
"Nice motel for the price. The room was clean.2019-10-14"
"The motel room was clean and quiet, and the employees were all pleasant and friendly. I love that they accommodated my two little dogs. We've stayed here many times and will definitely come back. 2018-10-02"
"Nice motel for a short stay. Check-in was fast.2017-07-18"
I loved that HotelGuides helped me find a hotel. You can try to search for one yourself, but this service was so helpful. Just click on the section of the Interstate you are driving on and you see a list of hotels that actually have rooms available.
- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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