"The hotel was undergoing renovation, so it was a horrible experience. The AC didn't cool the room, and my truck was vandalized. Stay somewhere else.2022-05-20"
"The hotel was under renovation; the lobby and check-in were miserable. The AC didn't work well. On top of that, my truck was vandalized and the lock was punched in. The breakfast area and offerings were a joke. Find another place to stay with secure parking.2022-05-18"
"My room was at the end of the hotel where the pool was being remodeled. It was clean but quite noisy. Minimal breakfast. It'll be better when the renovation is done.2022-03-21"
"There was less than half a roll of toilet paper in the room.2020-11-05"
"The hotel was clean and comfortable, but the bedside lights didn't work and the lone front desk clerk couldn't do anything about it. Nice place to stay, but wait until the construction is done.2020-01-07"
"The hotel was convenient to attractions, restaurants, and stores. The room was spacious and clean, and the staff was pleasant.2021-11-15"
"This was the worst hotel stay we've ever had. Stay somewhere else.2020-12-05"
"Nice, comfortable room, and the hotel clerks were amazing. I put the Do Not Disturb sign on the door; when I left about 15 minutes later, the housekeeper was outside my room. I told her it was OK to clean my room, but I returned later and it hadn't been serviced.2019-12-18"
"The mattress pad and sheet kept coming off the bed, so we didn't sleep well. My son's room smelled bad, so we had to buy air freshener. Don't recommend this hotel.2015-04-30"
"Easy access to 281. Nice hotel room with two TV sets. Plenty of parking.2023-05-29"
"I was pleased with my room and the service. I'd stay at this hotel again.2023-02-13"
"We had 2 rooms; one had no towels at all. There was a sealed notice with information about the hotel; it said there was unlimited bottled water, but there was none. It said there was a grab and go breakfast, but there wasn't. The exercise room was locked, and I was told it wasn't available. I complained to the front desk clerk and said I'd post a poor review. He replied, "Thank you for doing that." The evening clerk was pleasant, though. Don't stay here.2021-06-30"
"The hotel room and common areas were clean, and all the employees were friendly and professional. I'll definitely come back.2020-01-18"
"Hotel room was clean and spacious. Staff was friendly, courteous, and helpful. Nice, hot breakfast early in the morning, and the afternoon snack was delightful.2015-03-14"
"Good hotel and room, but the bed had bedbugs.2020-02-26"
"Bad experience. No microwave or fridge, and the floor was dirty. The bedsheets weren't clean. The bathroom was dirty, and there were no towels. The hotel staff was rude and unfriendly. I don't recommend staying here.2019-06-06"
"The hotel room was clean.2019-04-13"
"The carpet in my room was dirty. One of the pillowcases was stained, and the fitted sheet didn't fit the mattress. Don't stay at this hotel.2019-04-08"
"I was disturbed by noise from another hotel room.2019-04-07"
"I had a quick and cheap stay for work. Not a hotel for family vacations.2021-08-06"
"The hotel was clean and affordable. Great customer service. Go for it.2020-02-25"
"Nice hotel; it's right off a main highway and near plenty of restaurants and stores. About a 20-minute drive to the RiverWalk, Alamo, and other attractions. Good beds. The shower knob was loose. Check-in was fast, and the front desk clerk was nice. Scarce parking if you return late.2019-03-15"
"The hotel room was muggy and smelled bad. The coffee maker didn't work. The bathtub fixture was held together with tape, and the sink was clogged.2017-10-30"
"The hotel was clean, and all the employees were friendly and polite. Nice restaurant and good food. I recommend staying here.2022-08-25"
"The hotel employees were friendly, helpful, and recommended area restaurants.2021-10-13"
"Not worth the price. The bed and pillows were uncomfortable. We raised the room temperature, but it didn't seem to get any warmer. The breakfast buffet was bad, so we ate out. Find another hotel.2021-07-22"
"Great experience. The hotel was clean, and the service was perfect. Stay here.2021-06-01"
"Nice place to rest. I called the front desk 3 times from my room, but the hotel clerk never answered the phone. Apart from that, I recommend staying here.2020-02-07"
"The hotel was clean and attractive, and located in a safe area on top of a hill. It felt isolated. My only complaint was the lack of coffee service and the careless personnel; I asked for a wake-up call and never got one. The employees were invisible and unhelpful.2021-03-23"
"The hotel room was humid, and the AC didn't work. I called the front desk and the AC turned on at 3:09 AM. Someone tried to enter our room while we were sleeping because the staff mistakenly gave them keys to our room. The bedding made us all itch. The front desk clerks weren't nice or competent. Not a good place to stay.2019-07-13"
"The hotel room was spacious for the price. The bed was comfortable, and the pillows were soft. The bathtub was slippery and needed a mat and grab bar.2022-06-03"
"Reasonable rates. We loved our room and the great beds and pillows. The evening clerk know nothing about the area, though, and couldn't even direct us to nearby restaurants. Good place to stay.2016-02-09"
"This hotel needed a complete remodel and updating. The room and bedding were extremely clean, and the bed was comfortable. But the paint had a film of smoke residue on it, and the AC didn't work well. It was like being in a sauna. The bathtub was worn and had missing enamel, and there was mildew on the mirror. Good rates, and the staff was professional and courteous. Despite the problems, we'd stay here again.2015-12-07"
"Easy to access. I had a pleasant stay. The room was nice and clean, and had a small kitchen that was a bonus for a longer stay. The employees were super friendly. Definitely give this hotel a try.2021-11-29"
"The hotel room was mostly clean, but it was non-smoking and smelled like smoke, and there was a cigarette butt on the chair.2016-09-27"
"Our room smelled like old food. The carpet was so dirty we were afraid to walk barefoot. The bathroom smelled like body odor. We sprayed the room with deodorizer until it was tolerable. Nice hotel clerks, and check-in was great. Don't stay here.2016-03-21"
"Our hotel room smelled bad, and the carpet needed to be replaced. The staff was friendly and professional. Choose another place to stay.2016-01-01"
"The room reeked of smoke, though the hotel was smoke-free. No airport shuttle. I didn't stay.2015-12-05"
"This was the best hotel I've stayed in for a long time. It was pricey but worth it. The room was clean, the staff was wonderful, and breakfast was perfect. I was disappointed that the colored lights by the pool were turned off at night. The pool area was pretty and had a cascading water wall.2018-07-03"
"Great hotel with a great breakfast. I even saw fireworks on Friday night.2017-07-21"
"The hotel was nice, clean, and beautiful. The front desk clerks were courteous and helpful on every shift; they made our stay nice. They got me a cot, and one clerk was very understanding and courteous about a situation I needed help with. No complimentary breakfast, but I highly recommend staying here.2019-06-26"
"Nice hotel, and it was close to stores. The room was large and super comfortable. A perfect stay.2016-04-06"
"Nice hotel. Try the restaurants inside The RIM.2016-01-18"
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- Diana Ward
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Most of our competitors order these same hotels in other ways that make them more money.
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At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.