"The hotel was convenient to attractions, restaurants, and stores. The room was spacious and clean, and the staff was pleasant.2021-11-15"
"This was the worst hotel stay we've ever had. Stay somewhere else.2020-12-05"
"Nice, comfortable room, and the hotel clerks were amazing. I put the Do Not Disturb sign on the door; when I left about 15 minutes later, the housekeeper was outside my room. I told her it was OK to clean my room, but I returned later and it hadn't been serviced.2019-12-18"
"The mattress pad and sheet kept coming off the bed, so we didn't sleep well. My son's room smelled bad, so we had to buy air freshener. Don't recommend this hotel.2015-04-30"
"The hotel was undergoing renovation, so it was a horrible experience. The AC didn't cool the room, and my truck was vandalized. Stay somewhere else.2022-05-20"
"The hotel was under renovation; the lobby and check-in were miserable. The AC didn't work well. On top of that, my truck was vandalized and the lock was punched in. The breakfast area and offerings were a joke. Find another place to stay with secure parking.2022-05-18"
"My room was at the end of the hotel where the pool was being remodeled. It was clean but quite noisy. Minimal breakfast. It'll be better when the renovation is done.2022-03-21"
"There was less than half a roll of toilet paper in the room.2020-11-05"
"The hotel was clean and comfortable, but the bedside lights didn't work and the lone front desk clerk couldn't do anything about it. Nice place to stay, but wait until the construction is done.2020-01-07"
"I was pleased with my room and the service. I'd stay at this hotel again.2023-02-13"
"We had 2 rooms; one had no towels at all. There was a sealed notice with information about the hotel; it said there was unlimited bottled water, but there was none. It said there was a grab and go breakfast, but there wasn't. The exercise room was locked, and I was told it wasn't available. I complained to the front desk clerk and said I'd post a poor review. He replied, "Thank you for doing that." The evening clerk was pleasant, though. Don't stay here.2021-06-30"
"The hotel room and common areas were clean, and all the employees were friendly and professional. I'll definitely come back.2020-01-18"
"Hotel room was clean and spacious. Staff was friendly, courteous, and helpful. Nice, hot breakfast early in the morning, and the afternoon snack was delightful.2015-03-14"
"Good hotel and room, but the bed had bedbugs.2020-02-26"
"Bad experience. No microwave or fridge, and the floor was dirty. The bedsheets weren't clean. The bathroom was dirty, and there were no towels. The hotel staff was rude and unfriendly. I don't recommend staying here.2019-06-06"
"The hotel room was clean.2019-04-13"
"The carpet in my room was dirty. One of the pillowcases was stained, and the fitted sheet didn't fit the mattress. Don't stay at this hotel.2019-04-08"
"I was disturbed by noise from another hotel room.2019-04-07"
"The hotel was clean, and all the employees were friendly and polite. Nice restaurant and good food. I recommend staying here.2022-08-25"
"The hotel employees were friendly, helpful, and recommended area restaurants.2021-10-13"
"Not worth the price. The bed and pillows were uncomfortable. We raised the room temperature, but it didn't seem to get any warmer. The breakfast buffet was bad, so we ate out. Find another hotel.2021-07-22"
"Great experience. The hotel was clean, and the service was perfect. Stay here.2021-06-01"
"Nice place to rest. I called the front desk 3 times from my room, but the hotel clerk never answered the phone. Apart from that, I recommend staying here.2020-02-07"
"I had a quick and cheap stay for work. Not a hotel for family vacations.2021-08-06"
"The hotel was clean and affordable. Great customer service. Go for it.2020-02-25"
"Nice hotel; it's right off a main highway and near plenty of restaurants and stores. About a 20-minute drive to the RiverWalk, Alamo, and other attractions. Good beds. The shower knob was loose. Check-in was fast, and the front desk clerk was nice. Scarce parking if you return late.2019-03-15"
"The hotel room was muggy and smelled bad. The coffee maker didn't work. The bathtub fixture was held together with tape, and the sink was clogged.2017-10-30"
"The hotel was clean and attractive, and located in a safe area on top of a hill. It felt isolated. My only complaint was the lack of coffee service and the careless personnel; I asked for a wake-up call and never got one. The employees were invisible and unhelpful.2021-03-23"
"The hotel room was humid, and the AC didn't work. I called the front desk and the AC turned on at 3:09 AM. Someone tried to enter our room while we were sleeping because the staff mistakenly gave them keys to our room. The bedding made us all itch. The front desk clerks weren't nice or competent. Not a good place to stay.2019-07-13"
"The hotel room was spacious for the price. The bed was comfortable, and the pillows were soft. The bathtub was slippery and needed a mat and grab bar.2022-06-03"
"Reasonable rates. We loved our room and the great beds and pillows. The evening clerk know nothing about the area, though, and couldn't even direct us to nearby restaurants. Good place to stay.2016-02-09"
"This hotel needed a complete remodel and updating. The room and bedding were extremely clean, and the bed was comfortable. But the paint had a film of smoke residue on it, and the AC didn't work well. It was like being in a sauna. The bathtub was worn and had missing enamel, and there was mildew on the mirror. Good rates, and the staff was professional and courteous. Despite the problems, we'd stay here again.2015-12-07"
"The hotel room was mostly clean, but it was non-smoking and smelled like smoke, and there was a cigarette butt on the chair.2016-09-27"
"Our room smelled like old food. The carpet was so dirty we were afraid to walk barefoot. The bathroom smelled like body odor. We sprayed the room with deodorizer until it was tolerable. Nice hotel clerks, and check-in was great. Don't stay here.2016-03-21"
"Our hotel room smelled bad, and the carpet needed to be replaced. The staff was friendly and professional. Choose another place to stay.2016-01-01"
"The room reeked of smoke, though the hotel was smoke-free. No airport shuttle. I didn't stay.2015-12-05"
"Clean room with comfortable beds. The hotel clerks were cordial and effective. Enjoyed the pool and whirlpool. Breakfast could've been better, but we liked the availability of coffee, tea, and fruit at any time.2015-06-17"
"The hotel room was nice and clean. Friendly staff and good breakfast.2018-12-05"
"I had a fantastic stay. The hotel was just 5 minutes from the airport, and minutes from downtown. Right by Loop 410, but I didn't hear any traffic noise. The room was clean, and the beds and pillows were comfortable. The staff was super helpful and kind. Breakfast was delicious, and the attendant was kind. There was an Applebee's just 50 yards away.2018-09-24"
"Just 2 minutes from the airport. The hotel was clean, the staff was friendly, and there was plenty of food at breakfast. Stay here.2017-09-24"
"Nice hotel. My room was pleasant and clean, and the staff was friendly. Appreciated being able to park there while we were gone.2015-10-03"
I loved that HotelGuides helped me find a hotel. You can try to search for one yourself, but this service was so helpful. Just click on the section of the Interstate you are driving on and you see a list of hotels that actually have rooms available.
- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.