"The hotel clerks and housekeepers were responsive. I enjoyed having access to the Club floor. However, on 2 nights, I was disturbed by the TV in the adjacent room, and on the 3rd night, I woke to a strong, peculiar, chemical-like smell. No room service, and no shuttle service to the hospitals.2023-03-17"
"The hotel room was nice and clean. The only issue was the low roof of the parking garage, which wasn't accommodating to a 4x4 truck.2022-10-10"
"The hotel was centrally located. Easy check-in.2021-07-08"
"The hotel staff was helpful and informative.2021-05-25"
"Good location. The customer service at this hotel was excellent.2021-04-16"
"We were upgraded to a 2-bedroom suite on the top floor. The accommodations were superb, and the views were magnificent. The staff was responsive when we had a small issue with the TV remote control. We'll stay at this hotel again and highly recommend it.2019-10-18"
"Close to a lot of important landmarks. The hotel room was nice and quiet.2021-12-27"
"Located in a good university area with lots of small restaurants nearby. A decent hotel for a short stay. Nothing luxurious, but it was clean and safe. Breakfast was small and plain. Parking cost $42 for 24 hours.2021-11-09"
"My stay was amazing from check-in to checkout. The hotel clerks and valet were helpful, and I appreciated that they actually conversed with me and wanted to make sure I had everything I needed. Bring food to cook in your suite.2021-01-05"
"This hotel wasn't worth the price. There were ants in the bathroom, and there was dirt in the corners. it took 5 minutes to regulate the water temperature. The bagged breakfast was terrible.2020-09-11"
"The hotel staff was pleasant and helpful.2023-05-18"
"Great location; everything was within walking distance, including many great restaurants. The room was comfortable. The hotel employees were professional and respectful. Nice workout area.2022-11-10"
"The hotel was beautiful, and the bedding was great. The staff was friendly. I appreciated the security required to access my floor.2019-10-14"
"Nice hotel. I had a good stay and recommend it.2018-12-20"
"The hotel and room were exceptionally modern, clean, and nicely decorated. It was an extremely nice place to stay. No complimentary breakfast, but the bar was lovely and offered good options for all meals.2018-11-02"
"The rates seemed high, but the hotel room was clean and the bed was super comfortable. We got a good night's sleep. We were a bit unhappy that everything cost extra, including a fridge. No soda vending machine on our floor.2018-04-09"
Upper-upscale, smoke-free, full-service, downtown hotel
1 mile from Reading Terminal Market
13 floors, 332 rooms and suites
No swimming pool
Restaurant - lounge
Valet parking only - $57 per night
Pet friendly hotel
- allows up to 2 dogs per room (up to 75 pounds combined) or 1 dog (up to 50 pounds) - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Dec 2020 < Less
TripAdvisor Traveler Rating: Based on 404 reviewsRead Recent Reviews
"The hotel staff was friendly. Parking was pricey.2021-11-17"
"The line at check-in was long, and the hotel clerk said the coupon packets were locked in the manager's office. I tried calling repeatedly, but no one answered the phone, so I finally went back down and had to wait 30 minutes to get the packet. Don't stay here.2018-05-24"
"The hotel room didn't have any heat; we were moved to another room, but there was no hot water in the morning for showers. The 9th floor was dirty, poorly lit, and the elevators didn't always work. Find another place to stay.2017-11-27"
"Good hotel with nice, communicative personnel. Check it out; it's an awesome place to stay.2017-10-16"
"The phone in my hotel room didn't work, which was quite an inconvenience.2016-10-09"
"The hotel was clean and convenient to the subway. The service was wonderful.2018-09-30"
"The hotel doorman was a gentleman and led us to our room. Check-in was fast and easy. Breakfast was pricey.2017-04-04"
"The staff was extremely accommodating. Room service food was good. Stay at this hotel.2016-06-13"
"The hotel room was clean, and the staff was friendly and pleasant. Wonderful breakfast, and parking was convenient. I'd definitely stay here again.2016-02-29"
"Nice, clean hotel room. We were greeted with warm cookies when we arrived. All the employees pleasant and helpful, and a bellhop took our suitcases to our room. Good breakfast. I'd definitely stay again.2015-08-05"
"The hotel was reasonably priced and located in the city center. The room was tiny, but it was adequate, clean, and attractive. No chair, but there wasn't really space for one. The downstairs lounge had comfortable seating, and the restaurant was a pleasant surprise, with good food and service. If you don't need a pool or posh amenities, this is an excellent choice.2022-09-17"
"Check-in was delightful. The staff was friendly, welcoming, and made my stay comfortable from the moment I walked in the door. I highly recommend staying at this hotel.2021-03-12"
"Everything was good, and the hotel staff was excellent. The building was unique but a bit drafty. The person running the kitchen and bar was a dedicated professional.2019-01-16"
"The valet returned my car covered in bird excrement.2018-07-28"
HotelGuides made it easy to choose a hotel based on how far we wanted to get that day. Also liked being able to see the interstate interchange on the map to determine how far off the highway each hotel was.
- Marie Hunt
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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