"No fridge in my hotel room. Long walk from the elevator with luggage to street-side rooms.2020-12-03"
"Nice hotel, but it was hard to find.2017-08-04"
"The exterior sign was hard to see, and the entrance wasn't obvious. Well worth the price, though. The hotel was clean and well-maintained; it was like new throughout. Helpful staff. The breakfast buffet was well-stocked with a variety of hot and cold selections, including omelets, real oatmeal, and fresh fruit. This was a great choice. 2016-03-24"
"Good value. Great hotel, room, and customer service. The front desk clerks were helpful.2016-02-18"
"The hotel signs weren't clearly marked, and I wasn't sure where to park and where the hotel entrance was.2016-02-17"
"The hotel clerk was professional, courteous, and helpful.2022-06-11"
"Great location for UNC. Nice staff, but I couldn't get housekeeping service or clean towels even after requesting them. There were problems with hot water in the shower. The hotel needed a complete refurbishing. Not a good value.2022-05-10"
"The hotel was clean, and the staff was nice. I enjoyed my stay and recommend it.2021-10-07"
"The entire hotel staff was lovely and outstanding at their jobs.2019-04-02"
"The hotel room was clean and reasonably priced, and the employees were courteous. Great place to stay.2018-06-29"
"Close to UNC and Duke. Southern Village is a nice little area with great restaurants and stores. The hotel was clean and updated, and the staff was helpful and friendly. I highly recommend staying here.2020-01-13"
"Close to UNC Hospital. The hotel was clean and quiet. Nice breakfast. I had a nice stay and recommend it.2019-04-12"
"A good hotel with comfortable beds and friendly employees.2018-08-20"
"The room was clean and the heating and cooling unit worked well. The shower drained well and had good water pressure. The hotel clerk was friendly. I recommend staying here.2023-03-15"
"The hotel was close to UNC hospitals. The pillows were awful. No exhaust fan in the bathroom, so everything was wet after I showered. The housekeepers and bartender were nice.2019-06-20"
"All the employees were polite and helpful. I definitely recommend this hotel.2019-01-09"
"Nice setting. The room was clean, the staff was courteous, and breakfast was good. The one negative was that this hotel had terrible soundproofing. I could hear the people in the next room.2017-08-08"
"The room was terrific and had a kitchen with a full-sized fridge and breakfast nook. Nice sitting area and separate bedroom. Really great home away from home. The on-site restaurant was a bonus. Stay at this hotel; you'll love it.2020-09-04"
"The hotel staff was terribly unfriendly. My stay was OK.2015-11-19"
"Hotel room was clean and quiet, but our studio had no privacy between the bed and sofa bed. The kitchen seemed well-equipped, though we didn't do any cooking. Nice breakfast with hot and cold selections. Coffee was available in the lobby all the time.2015-03-11"
"The hotel was clean, and the room was great. The Keurig coffee maker on a high shelf was a disappointment; I had to go downstairs for coffee in the morning. The breakfast area was small, but the food selection was good and included hot items.2022-07-27"
"The hotel was clean, the staff was efficient and gracious, and breakfast was above average. Give it a try.2019-12-15"
"I had a great stay. The beds and pillows were comfortable, and the staff was helpful and pleasant. Good, quick breakfast. This is a wonderful hotel with everything you need.2019-07-08"
"Close to UNC. The hotel room was adequate, and I very much liked the spacious bathroom.2016-04-19"
"Our room was clean, and the bed was comfortable, but the room wasn't ready at check-in time. The hotel clerk was professional. We enjoyed the breakfast bar; it had plenty of choices, and the food was good. We also appreciated the infused water and coffee bar in the lobby.2022-11-09"
"The toilet didn't flush well. The customer service was outstanding. Not a bad hotel; give it a try.2022-08-30"
"The hotel was nice and clean, and the room was spacious. I had to ask housekeeping for towels since there were none in our room. It was fairly quiet other than some children running and shouting in the hallway.2020-04-20"
"The hotel served its purpose for one night.2019-04-27"
"Near I-40, I-885, Duke, the Veteran's Hospital, and many other arenas and event spaces. The hotel was clean. The staff was friendly, prepared for guests and special requests. An excellent choice.2023-01-25"
"Good rates. The hotel was comfortable. We'll definitely stay here again and recommend it.2022-03-21"
"The hotel room was nice, clean, and comfortable. I liked having a separate toilet and shower area, as well as a separate sitting room with a sofa.2022-02-03"
"Clean hotel with comfortable beds and friendly personnel.2021-11-16"
"The room was spacious and clean. The beds were comfortable, and we had an amazing, restful night. The staff was wonderful, especially the gentleman serving breakfast. This hotel is a great choice, and the rates were great, too.2021-10-14"
"An excellent experience. The hotel was clean, and the staff was courteous. The restaurant next door was overpriced, and the food was mediocre.2016-10-27"
"The hotel was new and modern, and the room was clean. The check-in clerks were friendly and helpful.2015-12-10"
"Nice location. The hotel didn't provide enough soap.2015-08-25"
"Nice hotel. The staff made everything easy from check-in to checkout.2015-04-23"
"Excellent value. The room was spacious, attractive, and well-designed. The staff was exceptionally friendly and helpful. Great breakfast. This was one of the best hotels we've stayed in the past 5 years.2015-04-13"
"I'd definitely stay at this motel again.2018-07-16"
"A poor motel experience. We waited an hour and 15 minutes to check in; the lobby was full of people, and the staff was going to each room to see if it was available. I asked for a non-smoking room, but my room smelled musty. There were spider webs in the corners of the ceilings, and the sheets had cigarette stains. Run away from this place.2016-11-07"
"Nice motel for a reasonable price. Convenient to Duke. Our room was clean, and we heard no outside noise at night. The staff was friendly and helpful. Excellent grocery and several restaurants within walking distance, which was great.2016-05-17"
"The hotel was quiet and easy to access. I was pleased with the suite, but the trash hadn't been emptied and there were dirty washcloths in the room. The beds were comfortable.2016-05-13"
"I had a good motel stay. The room was clean, and the front desk clerks were polite.2015-11-02"
"The hotel was quiet, and breakfast was excellent. Book it.2022-06-06"
"The hotel room was nice and clean. Fast check-in and easy access to the room, elevators, and ice machine.2022-05-04"
"A clean hotel with courteous and friendly employees. It was an older place, but kept in marvelous condition. We found it to be a great bargain while going back and forth to Duke Medical Center.2021-01-16"
"The room was great, but the toilet got clogged, and the hotel clerk said I was out of luck. Not even coffee was provided.2020-08-01"
"The hotel was extremely clean. The front desk clerk went above and beyond to help me with a problem. Don't hesitate to stay here.2019-06-05"
"This motel was not what I was expecting. The room and decor were old and needed upgrading. The entire room smelled like it had years of built-up cigarette smoke. The carpet looked and smelled filthy, and the bed comforter looked old and dirty. I wouldn't even use the kitchen or microwave. The shower made a loud noise, and the water pressure was sporadic. The toilet ran all night, and one of the bedside lamps made a loud humming noise when it was on. The staff was helpful and friendly, and the location was convenient to my events. Don't recommend staying here.2015-11-03"
"The hotel room was beautiful and smelled clean. The evening clerk was so sweet, helpful, and kind. I forgot my phone charger, and she let me use hers. All the employees were pleasant. Book a room here.2023-05-04"
"The hotel clerk was courteous; he told me the best place to park, and gave me a room that suited my needs. The room was clean and had working amenities.2022-07-02"
"Clean hotel with friendly employees. Breakfast was pretty good.2017-02-08"
"The room was clean and quiet. Fast, easy check-in. Breakfast was adequate. I'd stay at this hotel again.2016-05-10"
"The hotel was clean, and all the employees were friendly and courteous. Ideal location for enjoying some peace and quiet, too. I'd definitely stay here again.2016-04-20"
"Nice stay for the price. Room looked newly refurbished, but even the 9-year-old thought the sofa bed was really uncomfortable. Staff was helpful and kind about giving me ice for my cooler the morning of my departure. A good hotel stay.2015-02-12"
"I loved this hotel. You'll want to stay longer than planned.2016-07-18"
"The junior suite at this hotel had a full-sized bed; we were expecting something larger.2015-11-20"
"The room was much smaller than I expected, and had a twin bed instead of a full-sized bed. I could hear noise from the hallway and lobby all night. Wouldn't stay at this hotel again, and don't recommend.2015-04-20"
"Everything about this hotel from the facilities to the staff was great. Try the bar; good selection of liquor and local beers, and the bartender knew how to provide good service without being intrusive.2015-04-03"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.