"The room wasn't that clean; there were grapes on the floor. The view was beautiful, but the windows had fingerprints on them. There was a lot of dust on the desk. The lobby was nice, clean, and inviting. I highly recommend this hotel.2022-01-06"
"This was one of the more enjoyable hotel stays we've had in our trips to Charlotte. Great location and friendly personnel.2021-09-27"
"We had a pleasant stay at this hotel.2015-10-20"
"Good location. Nice, pet-friendly hotel. The staff was helpful and friendly. The bathtub didn't drain well, but the front desk staff took care of it immediately. We enjoyed the pool area and other amenities. Try it; you'll like it.2015-09-03"
"Convenient downtown location. We had a restful stay. The hotel had a shuttle, but it wasn't always available when we needed it. The bar and dining area should've been separated, but the food and wait staff were wonderful.2022-05-03"
"Clean hotel with pleasant personnel. I was surprised by the parking fee.2021-01-15"
"The hotel was reasonably priced and conveniently located. Covid precautions were in place. The staff was friendly and efficient. I was quite satisfied.2020-11-20"
"The hotel was clean, and the bed was comfortable. Every single employee was helpful and pleasant. If you want a quiet place to relax, this is the place for you.2020-09-30"
"Other than an emergency evacuation one morning when we were on the 11th floor, everything was good. The hotel was clean, and the staff was nice. We had no complaints.2020-07-30"
"The hotel was conveniently located. Our room was clean and ready when we arrived. We loved the digital entry; it made check-in and checkout a breeze. We definitely recommend staying here.2021-12-06"
"A very nice hotel.2021-07-14"
"The hotel room was clean and cool, and I didn't hear much noise. The bed was comfortable.2019-08-14"
"Great location. The toilet leaked; the hotel clerk sent maintenance to fix it while we were out, but they left all the dirty towels they used on the counter.2018-09-14"
"Everything was clean, and check-in was quick and easy. The hotel clerk even gave us a list of restaurants in the area that the shuttle would take us to. My daughter loved the pool. Nice staff.2018-08-15"
"Nothing to do in the area, and there was no hotel shuttle. The staff was polite, and breakfast was OK.2016-12-14"
"Beautiful hotel with great views if you're on a higher floor. The room was spacious, clean, and upscale. I loved it. The staff was informative and friendly, and answered all my questions. Stay here.2016-04-21"
"Be aware that this hotel doesn't take cash as payment. The room was spacious, but the lighting was poor, and there were no mirrors. The TV was in an awkward position. Some employees were friendly and polite, but the front desk clerks and valet were extremely rude to us. We were less than impressed.2015-09-30"
"We stayed at this hotel when our flight was cancelled, and it was so nice it almost made up for the travel delay. Beautiful view and clean, comfortable room. Amazing customer service. Fantastic place, but you have to pay for the experience. The rooftop pool was the size of a large hot tub.2015-07-21"
"Nice hotel, and I liked the convenience to the stadium.2017-01-02"
"Great room and food, but the service and extra fees really upset me. The hotel charged extra for Internet access and parking.2016-09-06"
"The hotel staff was extremely helpful and friendly.2016-08-02"
"Just 3 blocks from Bank of America Stadium and half a block from the NASCAR Hall of Fame. Close to I-277 and convenient to restaurants and bars. Awesome staff and quick check-in. Had a buffet breakfast on Sunday, and the food was delicious. Had to pay $20 a night for parking. I'd definitely stay at this hotel again.2015-11-05"
"The warmth of the hotel staff made my stay especially good. The room was clean, the bed was comfortable, and the fridge was convenient.2020-11-05"
"I had a pleasant stay. The hotel staff was helpful.2019-02-27"
"No ice or vending machines on my floor, and no fridge in my hotel room. It was frustrating trying to figure out where to enter the parking garage to access the elevator.2018-11-02"
"Great location, especially if you're attending an event at Epicenter. The room was nice and clean, and the employees were friendly and helpful.2018-02-25"
"Even the quiet side of the hotel had moderate noise, but ear plugs were provided. The staff was friendly and provided all the information we needed. It was unclear which food items were part of the continental breakfast and which had to be paid for. Better signs for parking would've been helpful.2017-11-06"
"Everything was so clean, and the bed was comfortable. All the employees were pleasant and helpful. Good breakfast. No on-site restaurant.2018-04-18"
"Right across from Spectrum Center and a short walk to EpiCenter. The hotel room was much better than we expected. We were on the 15th floor and didn't have any problems with noise. We enjoyed our stay and will definitely return.2018-04-05"
"It was great staying at a hotel just across the street from Spectrum Center.2018-02-13"
"Great customer service. This hotel is a nice place to stay.2018-09-11"
"This hotel is a nice place to stay.2018-09-03"
"Nice hotel. No vending machines, so anything you purchase in the lobby has an added restaurant tax.2017-11-01"
"Great location. The hotel pool wasn't heated.2017-08-07"
"Good location. The hotel and room were clean, bit it was hard to find my way around. I didn't like having to take 2 elevators from the parking area to our room. The fire alarm went off at 3 AM, and it was hard to find the evacuation point.2017-07-25"
"Lots of things to do within walking distance. Awesome accommodations. The entire staff was excellent. Limited shuttle hours. We'll definitely stay at this hotel again.2018-09-04"
"Great hotel stay. All the employees were helpful.2017-04-17"
"A pleasant experience. Nice location near Epic Center. The hotel was clean and well-maintained.2016-03-03"
"The beds in my hotel room were too hard, and I didn't like having the sink outside of the bathroom. No exhaust fan in the bathroom, and there wasn't enough hot water for showers on the weekend. Breakfast was expensive.2015-10-15"
"Everything was within walking distance. I really had a good time at this hotel.2015-05-21"
"The hotel seemed overpriced. It was generally fine, but the staff had a "this is what you get" attitude. Only paper drinking cups provided. Parking was $50 per night. Only stay here if you want to spend a lot of money.2021-12-06"
"I loved this hotel. It was safe, clean, and in the middle of uptown. The staff was friendly. This was our 2nd stay, and we'll definitely be back.2016-10-07"
"Reasonable rates. We loved this hotel and were treated like royalty. The room was nice and spacious.2016-06-07"
"Nice hotel room, but wireless Internet wasn't free.2015-09-25"
"Great location and great hotel. Nice, hospitable staff. Good amenities. An excellent experience.2015-05-26"
"Excellent room with a wonderful bed, small fridge, and a nice, clean shower. The hotel employees were friendly and helpful. A must-stay.2021-08-15"
"Excellent hotel near some nice restaurants.2018-12-04"
"Great stay. Everything was clean, well-maintained, and nicely decorated, and the bed was comfortable. The staff was readily available, knowledgeable, and friendly. I highly recommend this hotel.2018-11-06"
"Easy walk to downtown attractions, bars, and restaurants. The hotel was nicely updated, and the room furnishings were attractive and well thought out. There was a large bench for suitcases, a spacious desk area, and plenty of sitting space on the long sofa. Large walk-in shower. The staff was pleasant and helpful. Nice on-site coffee shop, restaurant, and bar. Highly recommend.2017-02-22"
"The hotel was nearly done with renovations and was looking modern and nice. Good staff. No pool, though. The breakfast restaurant wasn't suited for a country breakfast. Give this place a try.2016-09-03"
"An amazing experience. The hotel was clean, and the staff was unbelievable; I couldn't have asked for kinder, more helpful people. Wonderful location to see uptown Charlotte. Stay here.2019-03-19"
"The hotel staff was great, including the breakfast attendants.2019-02-14"
"Great hotel; I loved this place. Less than a block from the Panthers stadium. The room was extremely clean, and all the employees were professional. The housekeepers were friendly and fantastic.2018-12-26"
"The location was amazing, and the hotel room was spacious and clean. Great value and wonderful service. Definitely stay here.2018-12-20"
"An absolutely wonderful hotel. The location, accommodations, and service were superb. I highly recommend staying here.2018-10-29"
"The employees were unfailingly polite and tried to be helpful, but the hotel was a disgusting mess. The bedding was dirty, and the desk, drawers, and phone were sticky. The bathroom wasn't clean, and there was urine along the back of the toilet. Don't stay here.2019-09-17"
"The check-in clerk was rude. Don't stay at this hotel.2018-04-06"
"The hotel was close to the Fillmore. We had a nice overnight stay, but were disappointed that we had to pay for breakfast.2018-03-12"
"I had an enjoyable stay and recommend this hotel.2016-10-31"
"Good experience. The hotel was clean, and the staff was friendly. I had no complaints. Definitely stay here.2016-09-02"
"The hotel room was nice, but it wasn't clean and had a strong musty odor. I reported this to the front desk, but nothing was done. It was also dusty. The bed skirt was filthy. There was no bath towel in the bathroom, so I had to call again and have one brought up. I got a brief apology at checkout, but that was it. I won't stay here again.2020-03-20"
"The hotel was under renovation during my stay. The entrance was hard to find. I could hear everything in adjacent rooms. Don't stay here.2019-03-29"
"We got to the hotel at 5 PM; we were given the key, but housekeeping was still in the room cleaning while we waited in the hallway. A housekeeper called the front desk to get us another room, but no one came. Nice room. The wash cloths were pushed back under the sink, and I didn't find them until I was leaving. I expected better service.2018-07-31"
"The hotel was clean and comfortable. Nice, helpful personnel. I recommend staying here.2018-02-15"
"Clean room and helpful front desk clerks. I recommend this hotel.2017-12-15"
"Good hotel for the price. The front desk clerks were really nice, but the shuttle driver was rude and unwelcoming. It seemed a great burden for him to have to shuttle people to the airport, and he played explicit music in the vehicle in front of my 2-year-old. Parking was free, and so was the shuttle.2019-12-29"
"The hotel was wonderful, and the staff was even better.2019-11-10"
"Located in a seedy area. The hotel was confusing to find since there were 3 hotels in 1. The appearance was shabby, and the check-in clerks had a flat demeanor. No free breakfast. Don't stay here.2019-11-04"
"Clean hotel near downtown and good restaurants. I felt safe here. The staff was friendly and accommodating. Eat at Carolina Steakhouse.2019-02-01"
"The hotel was nice and clean, but the shower curtains were dirty and had a foul smell. We took them to the front desk, but she didn't offer a replacement. The manager apologized and gave me a discount on my bill. Other than that, my stay was pretty good.2018-09-12"
We order the hotels on this page by how close they are to this attraction.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.