Hotels near University of Rochester Medical Center, New York

"Close to Blue Cross Arena. The hotel was awesome. The room was clean, and the employees were friendly and helpful. Nice breakfast. I'd definitely stay here again.2018-01-23"

"Great location and awesome hotel staff. Definitely stay here.2017-02-21"

"The hotel staff was helpful.2019-06-29"

"A clean, quality hotel.2016-06-02"

"When I called about shuttle times, I was told that the 1st floor was undergoing renovation, but was assured that it wouldn't be a problem. When I arrived, I felt like I needed a hardhat. The "front desk" area looked like a storage closet, but the hotel clerk was nice. The room was adequate, but I was given an adjoining room, and a child in the next room cried and banged on the door. I had been told the shuttle started at 4:30 AM, but it didn't actually start until 6 AM. I had a horrid experience.2015-10-25"

"The hotel was old, noisy, and needed to be refurbished. The room smelled strongly of air freshener, so we had to open the window to air the room out, but then it smelled musty.2019-09-26"

"Housekeeping only came once in 7 days. I had to go to the front desk every evening for towels, despite multiple requests for room servicing. One evening there were no towels available except pool towels. Don't stay at this hotel.2019-07-02"

"Good value. The hotel was a little tired. My room was clean, but the heater was loud. Some Internet issues were quickly resolved. The employees were nice. No airport shuttle.2019-05-31"

"Good value. The hotel and room were clean, and the staff was friendly and professional. Breakfast was disappointing, though, since the food ran out early. Good coffee. Nice place to stay.2019-02-25"

"There was a problem with the shuttle pickup at the airport, but the hotel staff was friendly and gave us a discount. Good stay.2018-01-22"

"The hotel rooms were comfortable and ultra clean. We were greeted with a smile and assigned our 3 rooms. The staff pointed out the location of the pool, exercise room, and ice machine. Breakfast included omelets and a variety of hot and cold food. A kitchen worker asked if everything was satisfactory and if there was anything else we'd like. Don't hesitate to stay here.2019-08-07"

"We stayed here twice. The 1st time, our room was filthy and there was hair on the floor. 2019-07-14"

"An excellent hotel. Clean, lovely room and nice staff.2017-12-27"

"The hotel room was clean and comfortable, and the employees were helpful and friendly. The only down side was that the pool was too cold to enjoy. Great breakfast.2016-11-20"

"The hotel room was comfortable and clean, and the staff was friendly. The exhaust fan in the bathroom made a rattling noise, but that was a minor issue. The airport was within walking distance, but we weren't at all disturbed by plane noise. Good breakfast. Enjoy a stay here.2016-02-04"

"Not a good value. The entire 2nd floor of this hotel smelled like mildew. The carpet in my room felt soggy, and the hallway ceiling had leaks and falling plaster. The evening clerk was friendly and helpful, but the morning clerk was sleeping when I went to the lobby at 5:15 AM. Breakfast was good, and the attendant was friendly and kept the area clean. Don't stay here.2018-08-10"

"Close to the airport, but I rarely heard airplane noise. The hotel staff was friendly. I'll stay again.2016-10-02"

"The bathroom smelled like raw sewage. Avoid this hotel.2015-10-10"

"Right across from the airport. Good value. Hotel staff was very helpful.2015-03-23"

"Hotel staff was friendly and helpful. The breakfast option was nice, too.2015-03-09"

"The hotel was run-down and felt dirty. The carpet in the room was stained and looked gross. The shuttle was convenient, but it was really dirty.2018-11-11"

"I absolutely loved the bed. The hotel staff was friendly. The only negative was that one elevator was out of service; since I'm handicapped, it was a struggle with the extra walking and waiting for the only remaining elevator.2018-06-06"

"The hotel was dirty. I won't stay here again and don't recommend it.2017-10-16"

"Not worth the price. The room was average, and the hotel didn't provide a complimentary breakfast or free parking.2017-07-20"

"Good experience. The hotel staff was nice and helpful. The elevators were slow. One was broken, and another buzzed when I got in.2017-07-17"

"There was a soda bottle under the desk when we got to our room and a dirty Q-tip outside our door. Other than that, we had a good hotel stay. The beds were comfortable. We asked for a fridge and microwave, and a kind gentleman brought them within 20 minutes. All the employees were gracious, and the food at the bar was tasty.2016-10-13"

"Not a luxury hotel. The pool, whirlpool, and exercise room were close the first 24 hours of our stay. When they did open, the exercise room was being painted, the whirlpool looked like it hadn't been open for years, and there were ants all over the pool deck. Stay somewhere else.2018-02-27"

"Great hotel with nice employees and good service. Breakfast was tasty. I'd stay here again any time.2018-04-10"

"My hotel stay was fine, but I was a little disappointed with the lack of attention to details. I asked for a cot, but didn't get linens for it. When I requested them, they were brought up promptly, but were old, threadbare, and smelly.2016-04-25"

"The hotel wasn't fancy, but it was fine and the price was right. Clean room and nice front desk clerk.2019-06-16"

"Nice hotel. The staff was always pleasant and friendly. They made me feel welcome. Stay here.2018-12-28"

"I had a pleasant hotel stay. The staff was nice. Stay here.2018-12-04"

"Nice hotel. The staff was welcoming and professional. Stay here.2018-10-03"

"The hotel was nice and quiet at night, and the room was clean. A bit pricey, but I'd stay here again.2018-08-23"

"Great hotel, though it was a bit overpriced. The room was clean. The check-in clerk was great and went the extra mile for us. Breakfast was very basic.2019-05-09"

"The hotel was nice and clean. The message light on my phone wouldn't stop blinking, and there was no one from maintenance available at night.2017-12-10"

"The hotel was close to the airport and Enterprise car rental, and a shuttle was available. The price was right. The phone in my room didn't work, and the TV channel selection was limited.2019-10-28"

"The hotel had potential and the room was nice, but the rugs in the lobby was old. Good continental breakfast.2019-08-14"

"Close to the airport. The carpet in my room was dirty and in need of repair, as was the bathroom tile. Poor lighting in the sink area. Find another hotel.2015-08-14"

"The bed was comfortable, but I found a rotten banana under it. I asked for an extra pillow and towels, and was told the hotel was full and no extras were available. We only had 2 towels for 5 people. The coffee and hot water dispenser was broken in the dining area, and the floor and tables were sticky. Run the other way.2015-07-14"

"The hotel was excellent in every way. Highly recommend.2016-09-27"

"The hotel room was clean and spacious. I was sorry I didn't bring my swimsuit and couldn't enjoy the pool.2015-08-27"

"The hotel was clean and well-maintained. Service was quick and professional. We'd recommend it to anyone.2015-04-06"

"An all-around pleasant stay. Kitchen odors came into our hotel room.2016-03-27"

"This is definitely the best hotel in the area. The staff was absolutely fantastic. I couldn't have had a better experience.2016-05-18"

"An excellent hotel stay. The front desk clerks greeted me and called my room to make sure it was satisfactory.2016-09-08"

"The heating and cooling system didn't work properly, and the light next to the bed didn't work. The toilet was dirty. Stay away from this hotel.2015-10-08"

"Clean, comfortable room. The staff was courteous and cheerful. The breakfast cook accommodated my request for eggs without cheese. I highly recommend this hotel and would stay again.2016-04-08"

"This is a pet-friendly hotel, and we brought our people-friendly dog. It was comfortable walking him through the front door. The front desk clerks were nice, and the room was clean, quiet, and comfortable. Had Internet access. No worries about staying here.2015-10-27"

"An enjoyable experience. This hotel is a good choice.2017-05-23"

"Easy to access from the highway. Good shops nearby. Good hotel, but I was disappointed that there was no whirlpool.2016-03-29"

"Strategically located near RIT, and reasonably priced. Hotel was clean, and had all the amenities and creature comforts I needed. The room temperature was just right, and there were no unpleasant smells in the hotel. The staff was friendly and courteous. I'll stay again.2015-04-27"

"No extra pillows or blankets, and only 2 towels were provided for 2 people. The housekeeper made the beds but didn't change the sheets. The hotel staff was nice. Limited breakfast.2019-01-07"

"The hotel was clean, and the rates were extremely reasonable. All the employees were friendly. Good complimentary breakfast, though there were no hot selections; the food was kept stocked. I highly recommend staying here.2017-11-23"

"OK hotel room for the price, but I had to open the window to air out the strong smell of disinfectant. Good mattress, though the carpet was a little dingy. Nice staff. Garbage was piled up right next to the back entry door.2017-09-13"

"The heating and cooling system was loud. The closet was tiny and didn't have any hangers. No suitcase stands. No hooks in the bathroom to hang clothes, and no counter space for toiletries. The shower floor was higher than the bathroom floor, and I had to use towels to wipe up the wet floor. Don't stay at this hotel.2016-12-13"

"Adequate hotel for the price. The room was basic, and there was a stain on the floor.2016-05-31"

"Fast check-in and checkout. Nice little breakfast. The hotel snack bar wasn't free.2019-09-09"

"Stay at this hotel.2019-02-22"

"Located near restaurants and stores. The hotel was clean, the employees were friendly and helpful, and breakfast was good. The room was too warm and the AC wouldn't turn on, but I recommend staying here.2018-02-23"

"Our room was near a utility room, and we had a sleepless night because of the noise. The hotel staff was accommodating.2017-08-27"

"The room was clean and comfortable, and the staff was amiable and willing to help. Breakfast was good and plentiful, and the attendant was exceptional. I definitely recommend this hotel.2017-05-31"

"Close to the highway and lots of shops and restaurants. The hotel was better than I expected. The room was clean, and the staff was pleasant. I'd stay here again.2019-03-04"

"Fantastic value. We arrived early, and the front desk clerk seemed annoyed by our questions. The room was clean and spacious. The 2nd night, we returned to find that the rear entrance and hallway smelled like smoke, and the smell even permeated our room. When I complained to the hotel clerk, she said it was because our room was near the smoking rooms and asked what we'd like her to do about it. We were upset by the rude tone of both clerks.2016-09-01"

"Inexpensive hotel, but you get what you pay for. The hallways smelled strongly of cigarette smoke. OK for one night.2015-10-22"

"Great hotel stay.2015-05-26"