"The hotel room was clean, and the bed was comfortable. Good, friendly service. I recommend staying here.2023-05-22"
"Nice place to stay. The hotel staff was helpful and courteous.2022-09-12"
"A beautiful old hotel right in the middle of downtown. Walk to shops and restaurants. Expensive, but worth it. Plenty of extra linens and towels provided. The windows didn't open for fresh air, though, and there was a strong smell of mold coming from the vent in the 1st room. I was moved to another room that had the same problem, but was then upgraded to a suite, which was perfect. Excellent service and free, full breakfast buffet. Valet parking was fast.2017-05-16"
"Close to restaurants and bars. The room was clean and comfortable, and the hotel staff was extremely polite and helpful. Highly recommend.2015-10-01"
"The housekeeper left a note in our room that there were no more towels and we should call the front desk if we needed any. Don't expect much at this hotel.2020-02-19"
"The hotel was somewhat isolated, so you'll need a car if you want to go anywhere. I didn't feel welcome when I arrived, and the check-in clerk seemed to not want to be bothered by me or my questions. I wasn't told that the WiFi password was in the key card envelope, and there was no information about restaurants or anything else in the area. We felt like we were on our own. The parking area was across a busy street.2020-01-30"
"The rates were reasonable. The bed was soft and plush, but not great for people with back issues. Nice pool and exercise room. Wonderful shuttle service to Lakeview Ampitheater and restaurants near the hotel.2017-07-19"
"The hotel room was smaller than I expected. The AC was noisy, and there was no exhaust fan in the bathroom. Stay elsewhere.2022-09-20"
"Clean hotel with friendly staff. The shuttle service to and from the campus was great. The parking garage didn't accommodate vehicles taller than 7 feet.2018-08-26"
"Great hotel room for a great price. All the employees were friendly and helpful, and there was a shuttle to and from our event at The Oncenter.2017-02-01"
"Nice location. Lovely hotel with a gorgeous view and great staff. The only negative was that our shuttle to the airport was about 20 minutes late.2015-04-26"
"The hotel was close to The Dome. Small room. Staff was friendly. Enjoyed the breakfast buffet.2015-04-08"
"Clean hotel with attentive employees. No shuttle to Oncenter.2019-05-03"
"We enjoyed our hotel stay, but were disappointed that the little dining area wasn't open in the afternoon or evening.2017-03-07"
"A beautiful hotel. The staff was friendly, and breakfast was great. Stay here.2016-09-19"
"I had to wait several hours before my hotel room was ready. Only one elevator was working; the housekeepers and custodians used it, so we had to wait about 15 minutes each time we needed it.2016-08-02"
"Good location. The hotel was clean, and the staff was friendly. Great breakfast.2015-05-21"
"The hotel was nice, clean, and close to everything. Absolutely stay here.2020-02-01"
"This hotel is a wonderful place to stay. All the employees were friendly, personable, and happy to ensure that our stay was great. We highly recommend staying here.2018-10-01"
"Great location. The hotel was extremely clean, and the room was spacious. Friendly, helpful personnel. The food was great, and the breakfast buffet in the restaurant exceeded our expectations. You won't be disappointed.2017-05-30"
"The hotel was a wonderful place to stay, and I liked the history and renovations. The room was clean, modern, and relaxing, and the staff was nice. There was only 1 on-site restaurant, and our room service order arrived without the condiments we specifically requested. Parking cost $12.2016-11-22"
"Great location. The hotel was clean, but the room was small. The staff was friendly.2018-11-15"
"The hotel room was extremely small. No breakfast, and no shuttle Syracuse University or the Carrier Dome. There are better options near campus.2018-11-13"
"The hotel atmosphere, decor, and service were outstanding and reminiscent of a bygone era when guests were treated as valued customers. All the employees were friendly, courteous, and made me feel comfortable. They didn't hesitate to assist or answer questions. The hotel was quiet and well-maintained.2018-06-02"
"Close to the VA hospital. The hotel room was nice and clean, and the beds were comfortable. The staff has always been friendly and helpful to me. You won't regret staying here.2016-11-25"
"My hotel room faced a building with offices, and the windows faced each other so there was no privacy or view. The staff was nice and accommodating. The lobby and restaurant were beautiful and well-kept, and the food was good.2016-08-28"
"I loved the ambiance and small size of this hotel, and the rates were reasonable. The fireplace and bar were relaxing and really pretty. , and the bed in my room was so comfortable. The front desk clerk was excellent. Breakfast was substantial and a real bonus. Definitely stay here.2019-11-17"
"The hotel room wasn't cleaned very well. The sofa was dirty, and the carpet needed vacuuming. No blanket for the sofa bed; I called the front desk and asked for one, but at 11:30 PM went down to ask again. The clerk said it would be delivered to the room, but it never was.2022-08-23"
"An impressive hotel that's worth the price. The property was extremely clean and well-maintained. The staff was efficient, friendly, and helpful. Breakfast was limited because of the pandemic, but it was quite adequate. Definitely stay here.2020-10-02"
"Great hotel with excellent facilities and service. Book it now.2018-10-30"
"My room was on the 3rd floor, but I didn't sleep well due to a band playing music late into the night. I was disappointed with my hotel stay.2018-04-10"
"The hotel was clean. The check-in clerk gave us a room at the far end of the 2nd floor, which was OK until loud music started up. It didn't stop until 11 PM, and we had to turn up the TV volume all the way up just to hear it over the music.2022-12-17"
"Nice hotel just minutes from shopping, dining, and Tim Horton's. The shuttle took us to and from the Carrier Dome, and was so convenient.2015-04-09"
"The hotel was nothing fancy, but I got a clean room for a good price. The bed wasn't great, and the frame was broken. The hotel was quiet, and the staff was friendly. Basically just coffee for breakfast.2023-02-16"
"The hotel was convenient, clean, and not very noisy. 2022-10-25"
"The hotel was clean and offered the basic necessities. The staff was friendly and helpful.2022-08-30"
"Great rates. The hotel was clean, and the staff was nice.2022-08-19"
"The hotel clerk was nice and even gave us a map showing the location of the medical building we were going to. This is a good choice.2022-03-18"
"There was a hole in the duvet. The sink was clogged, and the toilet ran after being flushed. The showerhead leaked. The front desk clerks were unprofessional. The hotel shuttle to the airport never arrived.2022-03-16"
"The hotel lobby had a nice fireplace. The room was nicely appointed and quite comfortable, and the beds were like sleeping on a cloud. My son went to purchase cookies from the snack kiosk, and the cashier went in back and returned with a glass of cold milk for him. Above-average complimentary breakfast, and I enjoyed visiting with the attendant. Our stay couldn't have been any better.2022-02-04"
"The room was really clean and comfortable, and the staff was amazing; they went above and beyond for everyone. I highly recommend this hotel.2019-09-02"
"This was a top-notch hotel. I had no complaints. The room was spacious and nicely designed. Big exercise room and good breakfast. Book it.2019-05-18"
"The hotel was nice. One of the clerks wasn't helpful when we asked 3 times to have our room cleaned. I had to get towels myself. Don't expect to have your requests honored here.2022-08-10"
"There were nail clippings on the room floor, and trash in the garbage can. The mirrors were gross. Don't stay at this hotel.2021-02-03"
"The hotel was clean, and the rates were decent. Breakfast was great. Don't hesitate to stay here.2020-02-26"
"The hotel was nice and clean. You won't regret staying here.2018-12-02"
"The hotel staff was friendly and customer-service oriented.2018-08-22"
"The hotel needed better upkeep. The pillows were old, the carpet needed cleaning, and the headboard material was peeling. The paint on the bathroom door was peeling, too.2019-07-23"
"Check-in was odd; the hotel clerk wouldn't look at my paperwork and asked to see my husband's ID. We got to our room and realized there were flying ants all over. The bathtub was discolored, and there was a cigarette burn on the toilet seat of our non-smoking room. Just 2 small towels provided. We weren't happy and would never stay here again.2019-07-15"
"The room was outdated and looked dirty. The check-in clerk was unprofessional. The floor numbers on the elevator panel were hand-written. Don't recommend staying at this hotel.2015-09-15"
"My motel room smelled like cigarette smoke, so I had to move to another room.2022-03-27"
"The motel was really dated, but the room was adequate and the bed was extremely comfortable. Not much water pressure in the shower. Expect aq good night's sleep here, but don't expect any ambiance.2019-10-16"
"This motel was exactly what we were looking for. It was inexpensive, pet friendly, and had good access to the Thruway. The room was basic but fine, and the staff was friendly. We'd recommend staying here.2022-12-22"
"The motel was dated. There were a bunch of clothes and other items stuffed under the bed, and there was plaster from a repair on the bathroom floor. The employees were nice.2022-09-24"
"The motel room smelled like smoke, even though it was a non-smoking room. There was a large cobweb above the bed and in the lights above the sink. There were many cigarette butts in the rocks outside the door. I'll stay elsewhere next time.2019-09-08"
"We didn't like that every room was pet friendly.2019-08-26"
Upscale, smoke-free, all-suite, extended-stay hotel near I-90
5.5 miles from Syracuse Airport
5 floors, 123 rooms
Free 24-hour shuttle to Syracuse Airport
Heated indoor swimming pool - exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
More >
- allows dogs and cats only up to 80 pounds, 1 pet per room - $75 per stay pet fee up to 6 nights - $150 pet fee if staying 7 nights or more. - Nov 2015 < Less
"My hotel room was next to the pool area, and it was noisy after 10 PM. The family in the next room was noisy past midnight; I called the front desk about it, but I don't think they did anything about it. Stay somewhere else.2019-07-03"
"The room wasn't ready at check-in, but the staff was apologetic. They were polite and helpful when I asked about dining and transportation. The desk in the room was sticky. Only 1 set of towels provided for 4 people; we were able to get more at the front desk, but the large ones were damp. We had to manually flush the toilet. Breakfast was chaotic, and the morning staff seemed overwhelmed. The garbage can was overflowing, and many items were missing when we arrived. The tables and chairs needed a good cleaning. I wouldn't recommend this hotel.2022-06-07"
"Other than the price, this hotel isn't a good choice. It's old and worn and needs to be replaced. I won't stay here again.2019-07-02"
"I was politely greeted at the front desk, and my last-minute room request was accommodated. The beds and bathroom were clean and tidy. Not a 5-start hotel, but it was a decent place to stay.2015-10-13"
"I've stayed at this hotel before. The room was clean and kept tidy, and the service was good. There seemed to be more eco-friendly efforts. The a la carte breakfast was good, and there was an Italian restaurant within walking distance.2019-06-24"
"Easy access to the NYS Thruway. The hotel room had been remodeled and was quite pleasant. The staff was helpful and accommodating.2019-02-23"
"The hotel was clean and well-kept. It was just 2 miles from the airport, but far enough away to avoid air traffic noise. Short walk to 3 upscale restaurants.2018-11-05"
"Easy to access. The hotel was nice and clean, and the rates were good. There were lots of restaurants and a gas station nearby. We'll stay here again.2018-08-05"
"Conveniently located right off I-90. The hotel staff was courteous.2018-04-22"
"The staff was the redeeming thing about this hotel. I needed help operating the shower, and then couldn't shut it off. The water pressure was like sharp needles. There was a door stop on top of the bathroom door. Breakfast was a piece of fruit and a muffin in a bag. I was disappointed.2021-08-06"
"Not worth the price. The room wasn't clean when we arrived; it smelled like dirty feet, the bedspread had dirt on it, and the toilet hadn't been flushed. We were moved to another room. Don't stay at this hotel.2021-06-14"
"There was no top sheet on the bed, and I found a plastic straw and plastic wrap on the floor. The bathroom door wouldn't close. There was only one coffee cup by the in-room coffee pot. This hotel was the worst.2020-08-05"
"I heard too much traffic noise in my hotel room and couldn't sleep. Ask for a room away from the road.2019-10-27"
"We had a great stay. The hotel was right next to the NY thruway, and close to the airport, stores, restaurants, and the zoo. The room was clean and comfortable, and breakfast was good. Bring your swimsuit and enjoy the pool and whirlpool. 2019-09-02"
HotelGuides made it easy to choose a hotel based on how far we wanted to get that day. Also liked being able to see the interstate interchange on the map to determine how far off the highway each hotel was.
- Marie Hunt
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
