"The hotel was safe, and the rates were low. The bathroom was disassembled, with pipes and parts everywhere, so I was moved to another room. The 2nd room was fantastic. The hallways were dated, though, and the carpet was in bad shape. Parking was awful.2019-10-11"
"A decent hotel for the price. The employees were friendly and helpful.2017-07-22"
"Nice hotel. The front desk clerk upgraded my room and let me check in early.2016-07-11"
"The hotel room was overpriced. My "smoke-free" pet room smelled like smoke covered up by deodorizer. The carpet was so nasty I had to wear my shoes all the time. The pet fee seemed too pricey. Parking was unassigned and difficult. At least check-in was easy.2016-06-21"
"I've stayed at this hotel for years. Excellent location for getting around town, with easy access to freeways. Great rates. The rooms are clean, and the staff is helpful and friendly.2016-01-07"
"The room was clean, and the hotel staff was friendly.2020-09-16"
"The hotel was outdated, and everything in the room was old. The shower tiles had mold.2020-09-13"
"My hotel room was nice and clean, but cigarette smoke and ash came through the AC air, and it bothered me all night.2017-06-20"
"The hotel room was clean, and the service was good. Nice place; I stay here every time I'm in Reno.2016-11-01"
"The room was clean, but that's the only positive thing I can say. The hotel was in a bad part of town, and the casino had a grungy feel to it. One of the restaurants was closed, and the one in the casino was just a deli with 3 booths, and it was closed when we wanted to eat. Don't stay here.2015-09-26"
"The 24-hour restaurant wasn't open. Don't get hungry after 10 PM.2022-04-08"
"The hotel was nice, and the room was beautiful.2021-11-06"
"The hotel was fine, but the pool and restaurants closed too early.2021-04-13"
"Convenient to the airport and easy to access from the freeway. Adequate hotel. The lighting in the room was poor, and the service was just OK. Parking was free, but you may not be able to park near your room. We'll try another place next time.2016-03-24"
"This hotel is always pleasant and inviting, and there are plenty of amenities whether you stay in the summer or winter; enjoy the movie theater, bowling alley, and arcade. Perfect place for families.2016-02-09"
"This hotel is an excellent choice. The rates were excellent, the room was great, and the employees were helpful.2018-09-16"
"The hotel was convenient and clean, and the staff was accommodating. I had a great stay.2017-07-07"
"The housekeeper didn't get to our room until 4 PM. We didn't like the on-site restaurants; the food wasn't good, and the waiters weren't friendly. We'll try another hotel next time.2017-01-06"
"Our non-smoking room smelled like cigar smoke, and the carpet was filthy. The bed was lumpy. I asked for a cot and was told it would be delivered in 30 minutes. When we returned at 9 AM, it still hadn't been brought to our room. When I called about it, I got excuses but no apology, and had to wait another 30 minutes before it was brought up. There was hair on the bathroom floor, and dirt in the corners. Don't stay at this hotel.2015-08-25"
"The TV and free wireless Internet didn't work the entire time we stayed at this hotel.2015-05-29"
"Good rates, if you're willing to sacrifice comfort. The AC was old and so loud that it kept me up all night. No soap, shampoo, or conditioner provided. No information about the hotel in the room.2021-05-15"
"The hotel room and bathroom were large, clean, and comfortable, but I didn't have a view and the soundproofing was poor. I couldn't sleep because of the noise. The casino had a nice atmosphere, and I got an excellent hamburger in the food court. Ask for a room on a quiet floor.2018-05-24"
"The hotel wasn't fancy, but it was nice. I recommend staying here.2017-12-12"
"The hotel room was comfortable. Easy check-in and checkout.2015-04-23"
"The $100 security deposit was an unpleasant surprise. I won't stay at this motel again.2020-09-13"
"Good location. The motel room was clean but a bit too small to maneuver my wheelchair. The staff was friendly. Nice place if you're not handicapped.2018-08-03"
"I requested a refrigerator and microwave, but never got them. The phone in my motel room didn't work, and only one screw was holding the safety latch on the door. The continental breakfast was barely OK. Don't stay here.2016-07-23"
"Close to casinos. The motel was clean, and the beds were comfortable. There was a vanity area where I could do my hair. I'd definitely stay here again.2016-05-17"
"The motel was inexpensive and near the airport. The room was clean, and the AC worked. The fiberglass bathtub bent underfoot and made loud popping noises. No complimentary airport shuttle, and no breakfast.2021-06-02"
"I didn't initially get a handicap room as requested, so I had to wait for one. The room had cockroaches, and the carpet was stained. Not enough electrical outlets. There was mold in the shower. Don't stay here.2019-08-21"
"Don't stay at this motel.2018-05-08"
"I felt like I was staying at a truck stop. I was put in the farthest room from the motel lobby. Don't stay here.2018-04-12"
"Close to the airport, and the rates were great. The motel was clean and quiet.2017-09-23"
"The room was dirty, and the staff was rude. Don't stay at this hotel.2021-04-14"
"This hotel was a fun place to play. All the employees were friendly and helpful. Stay here; you'll be happy.2020-10-26"
"The hotel was old and dirty and smelled like body odor and cigarettes. We couldn't open the window for fresh air. The wallpaper in my room was peeling, the curtains were filthy, and I found toenail clippings on the bathroom floor. The bathtub looked like it hadn't been thoroughly cleaned for months. Stay somewhere else.2020-02-17"
"Affordable and within walking distance of amenities. The hotel room was clean, and the service was great.2018-11-15"
"The motel was in need of basic maintenance. The 1st room we were given had dirty walls with peeling wallpaper. The drapes were torn and wouldn't stay closed, and the TV didn't work. We were finally moved to another room. It was slightly cleaner, but the coffee pot and lamp didn't work, and there was no microwave. The heater was old and rattled when I turned up the blower. The bed covers were dirty and stained. The continental breakfast was minimal but OK. Stay somewhere else.2020-01-10"
"The motel was affordable. I wasn't able to check in early, and when I returned at 3 PM, I ended up having to stand in line for 20 minutes in a hot lobby.2019-06-12"
"The motel staff ignored our complaints and didn't treat us well. Not enough seating at breakfast, so we had to eat standing up.2019-06-11"
"The motel made a big deal about not allowing smoking on the balconies, but didn't seem to have a problem with people using charcoal BBQs.2019-06-11"
"An OK motel if you're budget-minded and traveling with pets.2019-06-10"
"Close to the airport with a good shuttle. The hotel room was clean and comfortable, but the showerhead was stuck on hard massage.2019-11-12"
"The hotel was convenient to the airport. The heater didn't work, and neither did the bathtub stopper. The staff was wonderful. No pool or whirlpool. Limited breakfast hours.2019-01-13"
"Great room, though the TV was unplugged when we arrived. Breakfast was filling. Don't miss a chance to stay at this hotel.2018-04-11"
"A subpar hotel. The room was too hot when I arrived. The thermostat was oddly designed, and I had to contact the front desk to find out how to operate it. The fridge was so noisy it woke me up at night. The towels were lousy, but the shower was good. Consider staying somewhere else.2016-09-17"
"The hotel was quiet, and the room was fine. The restaurant needed some work. The food was good, but the wait staff was overwhelmed by a large group, and it took a long time to get our meals.2016-03-01"
"The hotel room was large and clean, and the staff was courteous. The pool, whirlpool, and exercise room were convenient, and breakfast was a hit.2022-06-08"
"Great room and amenities. Unfortunately, there was a party in the hotel parking lot at night that included loud music, drinking, and pot smoking. We complained to the front desk staff, and they were able to resolve the situation. At 4 AM, we heard someone slamming their door, which caused our dog to bark. The pet area was in terrible condition; the grass needed to be mowed, and the lighting was poor. Overall, our stay was terrible.2020-05-07"
"Away from downtown, but close enough to enjoy Reno. The hotel was clean and pet friendly, and the room was comfortable. Nice place to stay.2020-01-05"
"The motel was newer and the room was nice and attractive, but I noted many design flaws. The lighting was too dim, and the TV remote control showed a guide with channel numbers, but not names. The bathroom door was hard to close, and the closer knob for the sink was too close to the faucet. The security window blind closed and wouldn't open again. The room key didn't work, so I had to return to the desk to get it re-set. The staff was quick to respond.2022-07-03"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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