"The room was the size of a postage stamp. We put the sign out indicating we wanted our room clean, but it wasn't done. The hotel clerk said we were supposed to inform them directly, but there'd been no communication about that at check-in. Stay elsewhere.2023-01-24"
"Everything was great. The facility was clean and easy to access, and the staff was friendly.2022-06-30"
"The hotel was clean, and the staff was friendly and helpful. If you want a quiet, relaxing environment, this is a good option.2019-10-29"
"The motel was OK, but bring a hair dryer.2017-03-28"
"Customer service at the hotel was poor, and the rates were high. Parking wasn't included. Don't stay here.2021-12-07"
"We stayed at this hotel for our anniversary, so the staff gave us a room upgrade. Unfortunately, we heard a loud generator noise, and the heater rattled. The front desk clerk said they'd move our bags to another room while we were out, but when we returned the new clerk didn't know anything about it. We finally got a quiet room on the 3rd try and gave us a complimentary breakfast for our trouble. Our quiet room did get noisy at 8 AM due to construction on floors above ours.2017-10-13"
"Good location. The hotel staff was friendly.2017-04-22"
"The hotel staff was welcoming and helpful. Park your car and walk everywhere.2016-11-08"
"Older hotel with poor soundproofing. The people in the next room were so loud that we called the front desk at 12:30 AM to deal with it. The room was clean and met our needs.2016-05-09"
Pet friendly hotel
- allows pets up to 55 pounds in 4th floor rooms only, 2 small pets per room (up to 15 pounds) or 1 larger pet (over 15 pounds) - $50 per stay pet fee up to 4 nights. - Sep 2019 < Less
"The hotel was quiet, and the beds were comfortable.2022-06-17"
"The hotel room was clean, and the bed was comfortable. The stairs were on the exterior, and one elevator was out of order.2017-10-29"
"Close to Kingsway Mall, and easy access to Yellowhead Highway. The hotel room was clean, and the beds were comfortable. Friendly staff and tasty food.2016-10-03"
"The hotel was clean and bright, and the room was nice. Lovely front desk staff. They were quick to replace our TV remote control when it didn't work. Room service was prompt, but the food wasn't very good. I recommend staying here.2015-10-06"
"The bed in my hotel room was the most uncomfortable bed I've ever slept on. No fridge or microwave.2022-01-28"
"Reasonably priced and close to Rogers Place and bars on Jasper Avenue. The hotel wasn't what I expected, though it was clean and the staff was friendly. The lobby was nice and updated, but the room was outdated and worn. The beds and pillows weren't comfortable. The shower in the 1st room smelled like sulfur or sewage; the front desk clerk was apologetic and moved us to a different room. The hair dryer caused a short circuit. The $15 parking fee was annoying.2017-08-02"
"Seemed overpriced. Good staff, but the hotel needed better cleaning.2017-01-23"
"Not a bad hotel if you need to be downtown and don't want to spend a lot of money. The room and hallways were pretty dated, but the room was clean. The staff was super friendly and helpful.2016-11-18"
"Located in a bad area. The hotel smelled horrible, and the room was filthy. The shower didn't work. We cancelled our 2nd night and went to another hotel. Not a good experience.2015-07-21"
"The hotel was clean, and the customer service was awesome. I certainly recommend staying here.2021-03-13"
"The hotel service was excellent, but I woke up at 3:15 AM due to noisy guests in the hallway and people opening and closing doors, and I wasn't able to get back to sleep. I was not impressed.2020-06-03"
"The hotel staff was excellent and took good care of me. The kitchen attendant was hospitable and went above and beyond to make sure everyone had what they needed.2019-07-16"
"The hotel staff was friendly.2018-03-15"
"The hotel was comfortable. Good place for a short stay.2017-11-21"
"Nice hotel with clean rooms. The staff was wonderful, and the free hot breakfast was exceptionally nice. The restaurant also had good food. I'd definitely stay here again.2022-11-13"
"We didn't sleep well during our 2-night stay at this hotel because other guests talked loudly late at night.2019-09-29"
"The hotel was OK and the employees were pleasant, but some of the people at the pool were kind of creepy. I'd stay here again.2019-03-11"
"Close to Rodgers Place, and there were nice restaurants nearby. Great rates, too. The beds were awesome, and the staff was kind. No surprise fees. Great experience overall.2019-01-13"
"I was totally satisfied. The hotel was within walking distance of the conference centre and other venues. It was quiet and inexpensive. Breakfast was a plus, but I didn't like the plastic cutlery.2018-06-03"
"The hotel was pet-friendly and had an area for dogs and an area for smokers. Beautiful suite with a king-sized bed and whirlpool tub. The kids had a private room with bunk beds. There was a mall across the street, and a liquor store on the property. We weren't told about the parking area in back, and the parking lot in front was busy because of other businesses there. This was one of my family's best hotel stays.2016-10-12"
"Close to amenities and fairly priced. I stayed at this hotel for 4 nights, and it was quiet. But the room was always either too hot or too cold. The gym was small and didn't have much equipment. I'll probably stay elsewhere in the future.2015-05-05"
"Convenient location. Not a bad hotel. The room was clean and comfortable, and the staff was friendly.2019-03-27"
"A beautiful, new hotel. My king room was huge, with a separate sitting area with a 2nd TV. The bed was comfortable. The fan for the heating and cooling unit was loud, though. The exercise room was too small. Other than that, this is a great place to stay.2017-11-21"
"Convenient location, with easy access to U. of A. The room was clean, and parking was included. We enjoyed being able to walk around Whyte Ave. and come back to a safe and comfortable hotel.2022-08-18"
"Nice room with comfortable beds. I had a good night's sleep. The hair dryer didn't work well.2021-05-13"
"The hotel was nice and clean, and the staff was helpful. Book it.2021-05-11"
"Great location. The hotel room was clean and modern, and the employees were friendly and accommodating. I had an enjoyable stay. Book it.2016-03-01"
"Centrally located hotel. The room was nice and had everything I needed. Good Internet connection. Great service at the front desk.2015-10-03"
"A positive experience. The beds were comfortable, and breakfast was delicious. The hotel staff was friendly and helpful.2021-11-17"
"The hotel staff was friendly. Not many restaurants within walking distance.2020-10-24"
"The hotel was conveniently located and easy to find. The room was clean, and the Covid precautions were impressive. The staff was polite and helpful. Excellent bagged breakfast, and choices were offered. Great place to stay.2020-08-29"
"Great motel stay. Breakfast was excellent. Make sure your fridge is turned on.2019-10-06"
"Good rates. The hotel room was clean and great, and the staff was friendly and helpful. We'll stay again.2019-09-28"
"My room was clean, nice, and large, with 2 comfortable queen beds. Also had a fridge, microwave, and large desk. The bathroom was clean, and toiletries were provided. The hotel employees were friendly. I enjoyed my stay.2022-09-04"
"Nice lobby and lounge. I was tired when I arrived, and the hotel clerks went above and beyond. I was grateful.2019-08-17"
"We'd never stay here again. We called to confirm that we could park our RV at the hotel, and they said yes and said we'd be able to use the power. After I went to the hospital, the clerk refused to let my girlfriend park and use the power. He was unprofessional and rude during a stressful time for us.2020-01-27"
"This is a good budget hotel. The room was clean. Easy check-in and friendly personnel. The continental breakfast was basic. I wouldn't hesitate to stay here again.2017-08-21"
"Close to everything you might need. I had a pleasant stay at this hotel.2017-06-13"
"Close to Rexall Place. Clean hotel with friendly staff and security. I had a good time.2015-04-14"
"The hotel was a quiet place to stay. The room was clean and looked fresh, and the bed and pillows were comfortable. We were especially pleased with the staff; they were professional, helpful, and efficient. The pool and whirlpool area were clean and well-kept. I recommend staying here.2022-08-29"
"The hotel was clean and comfortable, and the staff was friendly. Enjoy the complimentary breakfast.2021-03-20"
"The area was quiet, and the room was clean. The front desk clerks were nice, friendly, and helpful. I recommend this hotel and would definitely stay again.2018-07-31"
"The beds were comfortable, and I loved the breakfast at this hotel.2017-11-01"
"The hotel room was quiet, but it needed renovations. The beds weren't comfortable, and the bathroom needed cleaning. I got a good deal, but I wouldn't pay full price for this room.2017-05-15"
"Lovely hotel, but the housekeeper didn't change the bedsheets the 2nd day.2016-11-17"
"The beds and pillows were comfortable, but the bathroom had warped baseboards and sink countertop frames, and the toilet didn't flush well. The hotel employees were pleasant, and the restaurant had a self-serve brunch on the weekend.2016-05-18"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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