"The motel had roaches, and there were cigarette burns on the linens. The pool was full of bugs. Don't stay here.2018-07-23"
"No service whatsoever at this motel. I wouldn't stay here again.2018-07-05"
"Good value. The motel was clean and quiet, and just 10 minutes from Ruby Falls and downtown. There was a McDonald's nearby, as well as a Dollar Store. The front desk clerks were kind and accommodating.2018-06-23"
"The hotel room and amenities were nice.2023-04-01"
"Easy to access from I-75, and there was a gas station and Walmart right there. The hotel room was immaculate. The bed was comfortable, and the sheets smelled fresh. The AC worked perfectly. The window shade had a stuck pulley so we couldn't open it, but that was the only issue. The staff was friendly and went out of their way, and were accommodating to my dog. I'll stay here again.2023-01-31"
"The washcloths were stained, and we didn't get enough shampoo. The sink didn't drain well, but we reported it and it was repaired. The exhaust fan in the bathroom didn't work well. The hotel clerks were awesome; they were so friendly, welcoming, and professional.2019-12-01"
"The hotel smelled dirty and smoky. The elevator was hot and smelled like smoke. Breakfast was bagels, and there was no creamer for the coffee. Spend a little more money and stay someplace cleaner.2017-07-10"
"My supposedly non-smoking room reeked of smoke. Don't book at this hotel if you want a truly smoke-free experience.2017-03-21"
"The beds were uncomfortable, and some of the employees were rude. Don't stay at this motel.2023-01-17"
"There was mold and dirt around both beds in my motel room, and I even found drug paraphernalia.2022-10-17"
"A comfortable but no-frills motel. The rates were fair. Close to the road, but I didn't hear traffic noise. The room was basic but clean, and the beds were comfortable. The front desk clerks were friendly.2022-06-19"
"Good value. Easy access to I-24. The hotel room was adequate and clean, but the fire alarm went off when I checked in. I was told it was a false alarm, but the alarm beeped late into the night. The staff was professional and helpful. Good hot breakfast.2021-04-10"
"The hotel was a little run-down and needed freshening up. The bedspread and chair in my room looked dingy.2021-04-05"
"The hotel staff was nice and helpful. More meat selections and fresh fruit at breakfast would've been nice.2017-05-11"
"Good location. The hotel was clean and inviting. Absolutely a good place.2023-10-03"
"The room was clean and met my needs and expectations. There was some noise from Highway 24, but I got used to it. The hotel staff was friendly. Definitely stay here.2023-06-10"
"The room and bathroom were clean, and the building looked new. The hotel clerk was pleasant and efficient. Breakfast was better than I expected, and had something for everyone. Excellent coffee bar. Stay here.2022-11-20"
"The hotel entry was updated and clean, but the room was dated and dirty. The employees were rude. We got our money back and left. Don't stay here.2018-06-29"
"The hotel room was damp and smelled moldy. The fridge was full of food from a previous guest. Minimal breakfast options, and the staff turned off the juice machine before my daughter was able to get a refill.2018-06-18"
"The hotel was fairly pleasant. I had no complaints.2017-03-27"
"The hotel room was dirty, and the electrical outlets didn't work. I was afraid to use the shower. Don't stay here.2022-06-06"
"The room was clean, spacious, and comfortable. The hotel clerk was accommodating.2021-05-29"
"Nice hotel that's convenient to Chattanooga attractions. The room was well laid out and really clean, and I liked the hardwood floor and modern, bright decor. The employees were pleasant and friendly. Nice little outdoor seating area with a fire pit, but it was unfortunately in the designated smoking area. Breakfast was a disappointment; because of Covid, we were given a bag breakfast that wasn't good.2020-10-10"
"The hotel was clean, and the employees were nice.2021-09-27"
"The bedsheets on one of our beds were dirty, but we called for new sheets and they were brought up. The hotel clerks were helpful and friendly. Nice breakfast set-up, but the eating area was too crowded.2017-08-24"
"I had a restful stay at this hotel, but the AC kept cycling on and off.2015-09-18"
"The motel was in a sketchy part of town, so I felt unsafe. The room was dismal, with dirty floors, scratched furniture, and threadbare towels. Pets were allowed, but there was no grassy area for them, and no sidewalks in the area.2023-01-30"
"The motel room was clean, and the beds were comfortable. There was coffee in the lobby. The staff was polite. It was a bit noisy in the parking lot. Bring ear plugs if you're a light sleeper.2020-10-07"
"This hotel wasn't worth the price. It reeked of marijuana, and it was noisy in the hallways until 1 AM; lots of slamming doors. The pool and workout room were closed. I've stayed in worse, but I've definitely stayed in better.2021-04-28"
"Close to Ruby Falls. The hotel was nice and clean, but the mattress needed to be replaced. Breakfast was great.2019-08-13"
"The hotel was in a bad neighborhood. The mattress was worn and sagged in the middle. The desk lamp didn't work. There was no AC in the hallways, the side entrance door was dirty and unattractive, and there was a foul odor by the elevators. No surveillance cameras in the parking lot. Don't stay here.2016-07-24"
"The hotel was nice and clean, but the pet fee was $50.2023-08-21"
"The hotel was close to lots of attractions. The room was clean. Check-in was quick, though there were several people in line. Free wine and beer were available in the evening, and the coffee bar was excellent. Definitely stay here.2019-01-03"
"The hotel room was OK but needed refurbishing. Pleasant staff. Breakfast was better than I expected.2016-12-12"
"I had a horrible stay. The hotel clerk was rude when we arrived, and the room was dirty and dusty. The carpet was awful, and the bathroom counters weren't clean. The restaurant server wasn't friendly and didn't believe me when I said I had a food voucher. Don't stay here.2021-04-16"
"This hotel is a good place to stay. I had a great experience.2018-06-20"
"I love this hotel. This was my 3rd stay, and each one has been excellent. The staff is friendly, and the location is right in the middle of activities. Stay here.2017-04-25"
"We left the motel a day early because the bed was so uncomfortable.2020-09-13"
"We were impressed with this motel. The room was clean, and the staff was courteous. We ordered food from the cafe, and it was delicious. I recommend staying here.2020-04-24"
"The motel was clean and quiet, and the rates were reasonable. Easy check-in and checkout. I didn't have any problems. The elevator was slow, and I wasn't sure it would make it where it was going.2020-01-14"
"Beautiful old hotel, but ants were taking over the bathroom. The wall-mounted heater made almost as much racket as the guests that confused our room for theirs, and kept returning to try their key in our door. Very disappointed that there was no coffee when we got up, and we'd have to wait hours for any until someone arrived and brewed some. Excellent restaurant, but sleep somewhere else.2015-03-11"
"Our suit was clean, comfortable, and spacious, and the hotel clerk was cordial. The on-site restaurant was a nice perk on a cold, rainy night, and the staff gave us a sack snack to go. We recommend staying here.2019-01-26"
"We got to our hotel room to find the TV on, the bed covers turned down, and hair in the trash can.2017-06-28"
"Perfect hotel for our family, particularly since my husband is in a wheelchair. The staff was great and very helpful. Great place to stay; I'll definitely be back.2016-04-10"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.