"The hotel staff was friendly, helpful, and wonderful. Plan to get food somewhere else.2020-06-01"
"The hotel was dated, but the staff was friendly.2019-05-06"
"The hotel was clean, and the staff was responsive.2018-11-10"
"The hotel was outdated and overpriced. It had a funny smell. No microwave or fridge in the room. I was disappointed.2017-04-01"
"Walk to the convention center, but the downtown area wasn't a pleasant area for walking since many buildings are boarded up. Nice hotel considering its age. All the employees were outstanding. The on-site restaurant was only open for lunch. Parking was adequate.2016-06-09"
"The room was clean and comfortable, but the Internet connection was poor. Good hotel clerks.2022-03-11"
"The room was large, and the window overlooked historic Augusta. Great beds. The employees were friendly and helpful. Good breakfast. By all means, stay here.2021-11-10"
"Great location and not too expensive. The hotel was really nice and safe, and everything was clean. Our room was cold when we arrived, and the thermostat wouldn't turn off. The manager manually turned it off from the furnace. The staff was friendly and helpful. A continental breakfast was provided.2021-06-29"
"Nice room and hotel clerks. I got to breakfast right before it ended, and there were no muffins left. Ask where to park when you check in; you need a card to access the parking area. 2021-05-17"
"The hotel room was nice and clean, and the bed was comfortable. I loved the Dove shampoo and soap. The employees were pleasant, and the cinnamon roll at breakfast was as good as any bakery. I highly recommend staying here.2022-06-05"
"The first room had sticky tile floors, and the AC didn't work. I was moved to another room that was much better, but the AC rattled. The hotel staff was more than helpful.2021-10-09"
"I had an uneventful hotel stay. The room was clean, and the employees were friendly. Go for it.2021-05-27"
"The hotel was easy to find, and the rates were good. I had an excellent stay.2020-10-31"
"Great experience. Good hotel with friendly employees and a nice breakfast.2019-10-17"
"Not a happy stay. My non-smoking room smelled like smoke. I turned on the sink and water sprayed all over me, so I had to change clothes before going out to eat. The TV and phone didn't work. I don't recommend this motel.2019-01-16"
"This motel was terrible and located in a bad part of town. We cancelled our stay as soon as we walked in. Don't stay here.2016-10-12"
"The hotel is old, but that's why I love staying here. The staff is nice, professional, and helpful. Be aware that the carts can't get to all the rooms.2019-12-23"
"The rates were too high. The online photos were better than my experience at this hotel. The rooftop deck was the highlight, but it didn't make up for the average stay. No exhaust fan in the bathroom. Room service trays were left in the hallway for more than 2 days. 2019-07-16"
"I stayed at the hotel after surgery, but I was given a room on the 4th floor. Just getting my luggage to the room was difficult due to the steps and stairs throughout the building. I had to have an ambulance get me, and the paramedics couldn't even get a gurney to my room. Don't have a medical emergency if you stay here.2019-06-08"
"Great hotel and atmosphere. Close to the highway, and there were plenty of restaurants nearby. The room was clean and spacious, and the customer service was awesome. The parking lot was well-lit and clean. I highly recommend staying here.2022-08-29"
"The room and bathroom layout were odd, but the hotel employees were nice. The Starbucks coffee was expensive and not that good.2015-12-29"
"The hotel was so nice, clean, and quiet, and the rates were decent. I appreciated the elevators. Great place to stay.2020-08-12"
"Good experience. This hotel is a great place to stay.2019-12-23"
"I like this hotel. The staff was accommodating and professional, and the food was great. Book it.2018-09-14"
"No one was at the front desk when I arrived at 12:45 AM; after waiting 15 minutes, I went to the kitchen where I heard some noise. The clerk was there and unhappily checked me in. She never smiled or made eye contact. The room was clean, but the beds were terrible. In the morning, the elevator was being used by the housekeepers and was full of dirty laundry. I had to use the stairs. The checkout clerk was nice but busy. Not much food left at breakfast at 9 AM.2018-08-06"
"This was my 2nd stay at this hotel. I like the atmosphere and the convenient location.2018-04-03"
"Signage to the motel was lacking. I was given a handicap room I didn't need. There was no electrical outlet by one of the bedside lamps, and the lamp by the sofa was broken. Not enough parking available.2018-11-22"
"Reasonable rates. The hotel was clean. Easy check-in and checkout and good complimentary breakfast. I highly recommend staying here.2018-07-26"
"There was blood on the wall behind the bed, and the shower curtains were dirty. I don't recommend this hotel.2018-01-24"
"Good value. The hotel staff was nice. I had a comfortable stay. Go for it.2017-12-12"
"The hotel was clean and had high-end finishes. The staff was super-friendly and helpful. Awesome breakfast with a great attendant. Definitely stay here.2017-06-14"
"I got bug bites at this hotel. Don't stay here.2020-11-09"
"The hotel was old, dark, and run-down. The bed was hard, there were no lamps, the lighting was poor, and I had trouble with the TV. It felt like a hospital. Entry was through a locked door with a porthole to interact with the clerk. There was a train track just 100 yards away, and I heard a train horn at 4 AM and 5 AM. Don't stay here; you're better off in a tent.2017-04-10"
"There were bedbugs in my motel room, so I had to move to another room.2019-11-10"
"Our room had roaches, but it was OK other than that. It was just a place to crash after a concert. Check-in was a breeze, and the motel staff was great.2018-10-05"
"Average hotel room. The TV in our room didn't work well, everything was unplugged, and the phone was missing all its buttons. The staff was friendly and provided great service. Quick check-in and checkout.2016-09-08"
"The rates were reasonable, and the motel was pet-friendly. Pleasant staff. I enjoyed my stay.2015-06-24"
"The room was clean, but smelled strongly of incense. The bed was hard and lumpy, and it was hard to regulate the air in the room. The TV and WiFi worked. The stairwell was poorly lit. Check-in was quick, and the motel clerk was friendly. Good place for a short stay, and there were plenty of restaurants and shops nearby.2020-12-22"
"The room was clean, and the motel clerks were nice. It was a little noisy at night, but not enough to keep me awake. I'd stay here again.2019-05-04"
"Close to restaurants and a gas station; walk to Denny's. The motel was under renovation during my stay. The room was average, but the bed was comfortable. The front desk clerk was friendly, helpful, and always had a smile on her face.2019-03-29"
"No shower curtain in the 1st room, but we were moved to another room right away.2022-06-10"
"Good rates. There was no information in the hotel room about how to get the phone to work, the TV channels, or the surrounding area. Bring a hair dryer.2021-12-19"
"Clean hotel with nice personnel. We wanted our room serviced every other day of our stay, which seemed to confuse the staff. Our room was clean and the beds were made, but we didn't get clean towels. Good experience overall.2021-05-30"
"My room was on the 1st floor, and I was hesitant to open the drapes since the window faced the parking lot in the back of the building. The fridge in my room didn't work. All the hotel employees were personable, and the front desk clerk let me check in early. The exercise bike was broken.2018-10-19"
"Everything was wonderful. The hotel was beautiful and safe, and my dog was treated well. All the employees were professional, friendly, and courteous. Stay here.2018-06-20"
"The motel room was too small for a handicapped person, and the floor was slippery. The bed moved when I tried to get my boyfriend out of it. The shower was small and had a lip, so I had to lift my boyfriend's wheelchair to get him in. 2019-10-16"
"The motel room was better than we expected. Go for it.2019-04-15"
"My non-smoking motel room smelled like smoke, and the carpet was dirty. Breakfast was great.2018-03-14"
"We had to change rooms 3 times. The beds weren't comfortable, and the bed in the 1st room collapsed when my husband sat on it. The lights over the vanity didn't work in the 2nd room, and the TV picture was bad. No hair dryer in the 3rd room. None of the rooms had a microwave or fridge, and the ice machine was out of order. Water went all over the floor in the handicap bathroom. The pool wasn't open even though it was the 4th of July. The hot breakfast foods were ice-cold. Not a good motel stay.2017-07-02"
"The motel room was clean, and the bed was comfortable. Breakfast wasn't good, though; all the food was so cold it must have just been taken out of the fridge.2017-06-12"
"The room was quiet, and the temperature was comfortable. There was hair in the bed, and the bedspread was dirty. The pillows were uncomfortable. The TV worked fine. Clean bathroom, but there were no bath mats. The waffle maker was broken, so we had to go out for a filling breakfast. Look for another hotel.2016-10-14"
"The hotel was clean, and the front desk clerks were hospitable. Good place for families. Check it out.2019-06-25"
"I was pleased with the room and staff. Definitely consider this hotel.2019-01-22"
"The hotel room was large and nice, and the beds were comfortable. I really enjoyed my stay. You won't be disappointed.2018-01-09"
"Nice hotel. I'd stay here again.2017-08-20"
"Our suite was quiet, comfortable, and spacious. Had a kitchenette, which was great for an extended stay. The room darkening shade worked well. The grab bar in the bathtub was helpful. Nice lobby. Good breakfast with real dishes, though disposable dishes were available upon request. We enjoyed our stay.2016-01-26"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.