"The room was clean, but our room was near the elevator so it was noisy in the morning. The hotel staff was friendly.2017-01-13"
"Great location. The hotel staff was attentive and friendly. 2016-04-26"
"I had a terrific stay at this hotel. Walk to the University of Miami campus, and the rates were affordable. The front desk clerks were nice and helpful, and printed out directions for me several times. The little gift shop was convenient, and the hotel clerk offered to mail my letters.2016-02-01"
"Great hotel, and the staff was friendly and helpful. I could hear a neighbor talking on the phone until 1 AM, so better soundproofing would be nice.2015-12-28"
"We've stayed here 3 times for University of Miami events. Despite construction around the area, the hotel maintained an oasis of calm. The staff was courteous and professional. This place is an Old Florida jewel.2019-05-13"
"Staff was attentive - rooms were clean and a good size - bathrooms were lovely with a separate shower and soaking tub; nice toiletries - great view from room of both bay and city but lots of street noise; light sleepers might want to request a quieter room - easy walk to restaurants and shopping.2013-06-01"
"Great hotel with all of the luxuries and none of the stuffiness found at many upscale hotels - staff went out of their way to accommodate every request - nice lobby bar with good food - large, well-equipped fitness center - good location.2013-06-01"
"The hotel was quite noisy with slamming doors and teens coming and going. I had to ask the front desk to take care of the problem, and it took a few talks with parents before the noise stopped. Otherwise, my stay was fine.2021-02-23"
"A pleasant experience. The accommodations were clean, and the hotel staff provided great customer service. Good housekeeping, too. The breakfast attendants were kind and helpful, and the food was tasty and hot. Look forward to a peaceful stay here.2018-05-24"
"The area was sketchy and unattractive, and the hotel rates seemed too high. Don't stay here.2017-11-24"
"The hotel room was clean, the staff was nice, and breakfast was good. The pool needed cleaning, though.2017-05-16"
"Great location in a safe area. Lots of restaurants nearby. The hotel room was clean and comfortable, and breakfast was good.2017-01-02"
"Walk to restaurants, and the monorail was across the street. I arrived at the hotel 30 minutes before check-in, and the clerk said she'd call me when my room was ready. She never called, and when I returned, I again had to provide my credit card and driver's license. I never got an apology. The room was quiet, and the beds were comfortable. The whirlpool was out of order, and parking cost $15.2019-11-08"
"The room was comfortable and clean, and we loved the breakfast. I highly recommend this hotel.2016-05-29"
"The hotel was clean and pleasant, and our room was nice. However, nothing happened when we turned up the room temperature, and we didn't find out until the next day that we had to turn off the air and switch to the heater. No blanket in the room. Breakfast was good.2020-01-06"
"I had a great hotel stay. The room was extremely clean, and the service was outstanding.2018-12-30"
"The hotel was clean and had a pleasant atmosphere, and the room was nice and comfortable. Friendly personnel. I'd stay here again.2017-11-24"
"Great stay. The room was perfect, and the hotel staff was helpful and friendly. Highly recommend.2017-11-13"
"I loved my stay and would recommend this hotel to family and friends.2016-04-30"
"I asked to have my room serviced, but when I returned, it hadn't been done. I found a plastic bottle under the bed. On a positive note, the hotel clerk was always pleasant and smiling.2021-03-06"
"Great location and experience. The hotel staff was friendly and followed CDC guidelines regarding Covid. The front desk clerk noticed that I was in pain from surgery and immediately got a wheelchair for me. The room was nice, with 2 double beds and a sofa.2020-07-23"
"The hotel was well-kept and beautifully furnished, and the staff was kind and helpful. We loved the breakfast, too. The parking lot was a bit crowded. A pleasant surprise.2017-05-25"
"This is an excellent hotel.2016-11-27"
"Good housekeeping. The hotel clerks were helpful, and I appreciated the complimentary shuttle to a nearby plaza.2016-08-17"