"The hotel smelled awful, and the hallway carpeting was nasty. The key card machine wasn't working, so we had to be escorted to our room by an employee. The bathtub was rusty and needed to be resurfaced. The ice machine was broken and moldy. Don't stay here.2021-11-09"
"The Sleep Number bed didn't work, and that was the reason we chose this hotel. We'll stay elsewhere next time.2016-01-18"
"The carpet in our hotel room was soaked between the beds; we put a towel on it and it was yellow when we returned. When we complained to the front desk, we were told the housekeeper would check it out. There was mold in the bathtub, and the paint was peeling above the shower. This was the worst Marriott property I've stayed in, and I don't recommend it.2017-11-09"
"Near the Hard Rock Stadium. Good bed with soft pillows. The hotel clerk told us about the Original Pancake House just a 10-minute drive away. Give her a gold star.2017-01-02"
"The hotel was clean and homey. Good-sized room, and I liked the layout. The shower water wasn't hot enough, though. The front desk clerks were great. Had a gym and pool. Breakfast lasted until 10 AM, which was nice. Good experience overall.2016-01-28"
"This hotel was a pleasant place to stay.2019-02-26"
"I had a good hotel stay, and everything was clean.2018-06-12"
"This hotel had poor water pressure, and needed to fix that.2015-04-05"
"Room carpet was filthy - housekeepers didn't come to our room until late in the afternoon; when we asked them to return in 15 minutes, they didn't come back - housekeeper woke us up early our last day by knocking on the door - we asked for clean towels and were told that none were available - front desk staff was rude, and didn't speak English well - manager was unavailable during our stay - don't recommend.2013-03-01"
"I couldn't have been more pleased. The hotel was just what we needed to accommodate relatives from different areas. The beds were comfortable, the kitchen was handy, and breakfast was delicious. We had a wonderful stay.2016-11-04"
"The carpet in my room smelled bad. The hotel staff didn't welcome me. Other guests hung out in the hallway outside my room, and I heard slamming doors all night. The elevator was dirty and smelled bad. I checked out after one night. 2018-08-06"
"Nothing worked at this hotel; not the elevators, the key card readers, the TV, or WiFi. SThe AC was old and barely worked. There was a dehumidifier, but everything was damp in the morning. Worst of all, not the young employees who acted like high schoolers. The desk clerk ignored me and talked on her phone until I spoke up. In the middle of check-in, she started texting. She gave us the wrong room key, so we had to return to the desk and get the right key. The morning clerk yelled about her health issues and how the problems weren't her fault. Don't stay here.2023-03-10"
"There were cockroaches in the room and bathroom. Don't stay at this hotel.2020-02-13"
"Bring ear plugs if you get a room facing I-95. There was an on-ramp right next to the hotel that was used by a lot of trucks. There was a $1 fee for the in-room safe.2020-01-03"
"The hotel was close to restaurants and entertainment. The staff was kind, and breakfast was ample. Book it.2019-11-10"
"All the employees were great, but breakfast needed some help. Dfeinitely stay here.2018-03-06"
"This was our 2nd stay at this hotel. The staff is incredible and always go out of their way to make sure we're happy. Maintenance needed improvement, though. The towel rack by the sink fell off the wall, and the side exterior door didn't close tightly. We had to use our body weight to get the bedroom door to close, and it made a loud noise when we opened it. The hotel only has one room with a roll-in shower.2019-09-20"
"Great hotel stay. The accommodations, service, and food were excellent.2019-01-04"
"An excellent hotel near Cleveland Clinic Weston. I appreciated the breakfast. Nice place to stay.2018-05-09"
"Good location. The hotel staff was cordial and helpful. Breakfast was included.2016-05-14"
"A great getaway. The customer service at this hotel was wonderful.2021-10-01"
"Nice hotel. The room was comfortable, but the fridge was tiny. The toilet seat was wet when I arrived, hopefully from being cleaned. Having food service in the lobby was handy.2019-06-04"
"Just a five-minute drive to Cleveland Clinic. The room was clean and quiet, and the beds were comfortable. The Bistro had delicious and innovative food. Everything about this hotel was easy and comfortable. It's a good choice.2018-05-05"
"The hotel room was clean, but it wasn't that comfortable. The employees were friendly.2016-12-02"
"Hotel was clean, and I liked the room design. Courteous personnel. A good choice.2015-03-03"
"This is a nice, clean hotel. The room was good-sized and clean, and the bed was comfortable. The front desk clerk was courteous and pleasant. Good breakfast, and the food was individually packaged.2021-07-13"
"Close to Cleveland Clinic and other attractions. The hotel was clean, the room was nice, and the staff was helpful and pleasant. We'd stay here again.2021-02-28"
"Smooth experience from beginning to end. The hotel employees were knowledgeable and helpful. I didn't have any issues.2020-10-11"
"We were pleased with our stay. Our room was comfortable and had everything we needed. The hotel staff was pleasant and helpful. I definitely recommend staying here.2019-02-04"
"Check-in was easy and pleasant, and the hotel clerk answered my questions quickly and to my complete satisfaction. I'll stay here again and recommend it.2021-11-28"
"Close to the airport. I had a quality stay, but other hotel guests were noisy.2021-11-01"
"My hotel stay could've been better.2021-04-21"
"We had an excellent stay. The hotel was well-maintained and in a great area, and the room was clean. Easy check-in and checkout. There were 3 negatives, though. THe TV channel selection was poor, the toilet seat was too low, and there was no seating outside.2019-12-30"
"Great hotel. I highly recommend staying here.2018-09-18"
"Good hotel for an overnight stay. The room was clean, but there was a lot of traffic noise. The shuttle service was slow.2023-03-05"
"The TV in my room didn't work. The hotel clerk wasn't that friendly.2022-11-21"
"Good experience. The hotel was cheap, nice, and clean.2018-11-29"
"The hotel room smelled bad. The bathtub didn't drain well, the knobs fell off the shower, and the wallpaper was peeling. The key card didn't work, so we had to get a new one. We asked for a room change the next day and were moved to a room that was cleaner. The hot and cold faucet handles were reversed. We made the best of it, but the overall experience was poor.2018-03-11"
"My only issue with this hotel was that there wasn't enough body soap in the shower.2022-10-19"
"The hotel room smelled bad, the carpet was dirty, and the sink was clogged. Stay somewhere else.2022-02-16"
"I wasn't able to check in when I arrived at 5 PM; the hotel clerk said something about a large group showing up; I ended up being late to my event because of it. The toilet overflowed; I asked the hotel clerk to have it taken care of while I was out, but that didn't happen. It was fixed when I complained for a 2nd time. The room was fine other than that. Breakfast wasn't free.2021-01-28"
"The hotel was in a quiet area, but there weren't many stores nearby. The staff was friendly.2019-01-05"
"Easy access to the airport and Hard Rock Casino. The hotel was nice and quiet. Pleasant staff. Breakfast was average.2017-05-08"
I loved that HotelGuides helped me find a hotel. You can try to search for one yourself, but this service was so helpful. Just click on the section of the Interstate you are driving on and you see a list of hotels that actually have rooms available.
- Kathy Wilker
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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