"The carpet in our hotel room was soaked between the beds; we put a towel on it and it was yellow when we returned. When we complained to the front desk, we were told the housekeeper would check it out. There was mold in the bathtub, and the paint was peeling above the shower. This was the worst Marriott property I've stayed in, and I don't recommend it.2017-11-09"
"Near the Hard Rock Stadium. Good bed with soft pillows. The hotel clerk told us about the Original Pancake House just a 10-minute drive away. Give her a gold star.2017-01-02"
"The hotel smelled awful, and the hallway carpeting was nasty. The key card machine wasn't working, so we had to be escorted to our room by an employee. The bathtub was rusty and needed to be resurfaced. The ice machine was broken and moldy. Don't stay here.2021-11-09"
"The Sleep Number bed didn't work, and that was the reason we chose this hotel. We'll stay elsewhere next time.2016-01-18"
"The hotel was clean and homey. Good-sized room, and I liked the layout. The shower water wasn't hot enough, though. The front desk clerks were great. Had a gym and pool. Breakfast lasted until 10 AM, which was nice. Good experience overall.2016-01-28"
"The room wasn't cleaned daily, and we didn't get fresh towels one day. It took 3 trips to the front desk before we finally got some. The hotel clerks were cold and abrupt. Stay somewhere else.2015-08-10"
"My room wasn't well-cleaned, and needed vacuuming. The bathroom was especially dirty.2015-04-19"
"Bathroom was very dirty. Poor customer service. I wasn't happy at all.2015-01-22"
"This hotel was a pleasant place to stay.2019-02-26"
"I had a good hotel stay, and everything was clean.2018-06-12"
"This hotel had poor water pressure, and needed to fix that.2015-04-05"
"Room carpet was filthy - housekeepers didn't come to our room until late in the afternoon; when we asked them to return in 15 minutes, they didn't come back - housekeeper woke us up early our last day by knocking on the door - we asked for clean towels and were told that none were available - front desk staff was rude, and didn't speak English well - manager was unavailable during our stay - don't recommend.2013-03-01"
"I couldn't have been more pleased. The hotel was just what we needed to accommodate relatives from different areas. The beds were comfortable, the kitchen was handy, and breakfast was delicious. We had a wonderful stay.2016-11-04"
"This was our 2nd stay at this hotel. The staff is incredible and always go out of their way to make sure we're happy. Maintenance needed improvement, though. The towel rack by the sink fell off the wall, and the side exterior door didn't close tightly. We had to use our body weight to get the bedroom door to close, and it made a loud noise when we opened it. The hotel only has one room with a roll-in shower.2019-09-20"
"Great hotel stay. The accommodations, service, and food were excellent.2019-01-04"
"An excellent hotel near Cleveland Clinic Weston. I appreciated the breakfast. Nice place to stay.2018-05-09"
"Good location. The hotel staff was cordial and helpful. Breakfast was included.2016-05-14"
"A great getaway. The customer service at this hotel was wonderful.2021-10-01"
"Nice hotel. The room was comfortable, but the fridge was tiny. The toilet seat was wet when I arrived, hopefully from being cleaned. Having food service in the lobby was handy.2019-06-04"
"Just a five-minute drive to Cleveland Clinic. The room was clean and quiet, and the beds were comfortable. The Bistro had delicious and innovative food. Everything about this hotel was easy and comfortable. It's a good choice.2018-05-05"
"The hotel room was clean, but it wasn't that comfortable. The employees were friendly.2016-12-02"
"Hotel was clean, and I liked the room design. Courteous personnel. A good choice.2015-03-03"
"This is a nice, clean hotel. The room was good-sized and clean, and the bed was comfortable. The front desk clerk was courteous and pleasant. Good breakfast, and the food was individually packaged.2021-07-13"
"Close to Cleveland Clinic and other attractions. The hotel was clean, the room was nice, and the staff was helpful and pleasant. We'd stay here again.2021-02-28"
"Smooth experience from beginning to end. The hotel employees were knowledgeable and helpful. I didn't have any issues.2020-10-11"
"We were pleased with our stay. Our room was comfortable and had everything we needed. The hotel staff was pleasant and helpful. I definitely recommend staying here.2019-02-04"
"The carpet in my room smelled bad. The hotel staff didn't welcome me. Other guests hung out in the hallway outside my room, and I heard slamming doors all night. The elevator was dirty and smelled bad. I checked out after one night. 2018-08-06"
"Good value. The hotel room was spacious, clean, and well-appointed, and the staff was friendly and professional.2018-11-18"
"A quaint hotel with nice, friendly personnel. Easy to access.2016-02-29"
"The hotel lobby can get noisy at concert and show times, so make sure your room is far enough away. Had a shuttle to and from the BB&T Center, which was a huge bonus. On the down side, the microwave in my room didn't work.2016-01-21"
"The hotel wasn't clean, and the room had a terrible odor. The carpet was dirty, and there were cobwebs on the ceiling. The beds and pillows didn't have protective coverings, and the linens were uncomfortable. The front desk staff was friendly and helpful. There were ants in the pool area, so it wasn't relaxing. Limited seating at breakfast. Don't recommend.2015-04-23"
"The hotel was nice, the price was right, and the customer service was good.2020-08-26"
"The motel smelled like marijuana. There was no phone in the room, and the cable TV went off every 5 minutes. I lost power all night, and there was no one at the front desk. When my husband later told a clerk he planned to complaint, the reply was, "Go ahead." Don't stay here.2019-08-09"
"There was hair on the bathroom floor. I asked housekeeping to sweep, which they did. We were dismayed by the litter around the hotel grounds. The front desk clerks were friendly and helpful. I wasn't impressed.2017-03-29"
"All the hotel employees were absolutely great; they went out of their way to be helpful.2016-10-26"
"The hotel needed some work; there was a large water leak down the hall from us, but cleanup was underway in the morning. The staff was helpful and nice. Good location, but you'll need to budget for taxis if you don't have a car.2016-02-27"
We order the hotels on this page by how close they are to this attraction.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.