"Average hotel stay. The front desk clerks didn't seem to care about guests, and the cab service to the port and back was terrible. It was late taking us to our cruise ship, and we waited over an hour for it to pick us up when we returned to port.2015-07-24"
"We arrived early, and the hotel clerk was sweet and accommodating; she let us relax at the pool until check-in. Not much to do in the area, but it was a good place to stay before a cruise. I highly recommend it.2019-10-21"
"The hotel room was clean, and the service was good.2019-07-01"
"The room was extremely dirty, and the hotel clerk was rude. I won't be back.2018-12-13"
"The hotel was close to the airport and port. Everything was perfect. The room was clean, the bed was so comfortable, and the staff was nice. The shuttle to the port cost just $5. Breakfast was good. You won't be disappointed.2018-10-24"
"Convenient to downtown. Great hotel if you're cruising out of Jacksonville. The zoo and waterway were right down the street. The room was clean, and the staff was friendly and accommodating.2018-04-30"
"Great value. The room and bathroom were clean and large. Nice staff and excellent breakfast.2021-07-13"
"The hotel is pet-friendly, but you'd never know it. Our 6th floor room was quiet. All the employees were awesome, and check-in was fast. Great breakfast. We'll stay again.2015-11-24"
"Walk to TGI Friday's, Dunkin' Donuts, and The Ale House. The room was clean, and the hotel staff was helpful. Great breakfast, and coffee was available all day and night. I had an awesome stay.2015-10-13"
"Great place for the price. The hotel was clean, and the room was clean, odor-free, and had everything we needed. No spots on the bedsheets. Nice little store near the front desk with items you might have forgotten from home. The happy hour and breakfast were outstanding. The parking lot was shared with a restaurant, so it filled up early.2019-08-09"
"The hotel was close to restaurants. The room was nice, the staff was courteous, and there was ample parking. Stay here.2019-06-25"
"Great location with a terrific restaurant next door. Hotel was lovely and clean. The room was comfortable. Really nice, helpful check-in clerk.2015-04-09"
"I didn't care for the layout of my hotel room.2019-05-03"
"A very hip hotel. We had to turn off the AC because our room was freezing. A regular ice machine would've been nice. My dog doesn't like elevators, but I was told dogs were prohibited from the stairs.2017-08-28"
"My husband got a virus when we arrived, and the hotel staff was so helpful and sweet, and they regularly asked how he was doing. The restaurant food was delicious, and the servers were amazing. Definitely stay here.2019-11-16"
"Adjacent to a new urban Towne Center. Walk to bars and restaurants. The hotel room was comfortable and felt large with the high ceilings. The staff was helpful and courteous. Great place to stay.2016-03-03"
"The dispensers in the shower were empty, and not enough toilet paper or washcloths provided. No shuttle. The Starbucks coffee at the hotel wasn't good. I was upset and won't stay here again.2021-11-03"
"Good experience. The hotel was nice.2020-01-03"
"The room was too warm, but it was otherwise comfortable. Nice staff and great breakfast buffet. We'd stay there again.2019-10-28"
"The hotel clerk was wonderful at resolving my issues and making me feel welcome.2019-04-24"
"This hotel was a disappointment. We expected a waterfront room with a balcony, but instead had views of construction. Parking cost $20 per night. We were looking for luxury and got average. Don't stay here.2019-04-22"
"Clean hotel with professional personnel. The TV didn't carry local news stations.2019-09-09"
"Not a good value. The hotel was being renovated, and the room was miserably hot since the AC didn't work. We were moved to another room, but the bathroom was disgusting; there was hair all around the toilet seat. An unpleasant stay.2018-04-27"
"Don't expect a 5-star hotel, but the room was nice and had been recently renovated. The building was old, and renovations will help a lot. Good experience overall.2017-10-29"
"Not a good value. The hotel was large and had poor signage. Unless you go through the front door, you can wander the hallways until you stumble upon the elevators. No balcony in my room as I expected, and no soap was provided. The side of the desk was damaged. The check-in clerk mumbled terribly. The fire alarm went off for a few seconds in the late afternoon. Find another place to stay.2017-10-27"
"The hotel had been remodeled and looked great. A pair of men's shoes were outside my door, and a man showed up at 10:30 PM with a key to my room. I called room service repeatedly before finally the front desk clerk took my order. The self-parking near construction was a hassle.2017-05-21"
"One mile from TIAA Stadium. The room was spacious, but the view was limited. The sleeper sofa was OK. No problem checking in. Breakfast cost $12.95 per person. Parking was off-site and cost $10 per night. This hotel met our needs.2021-01-03"
"The toilet didn't work in the 1st hotel room. No one told us that breakfast cost $12.95 per person until we started eating.2018-01-01"
"The hotel was nice, but a little overpriced. Didn't like the adjustable bed; it was firm no matter what we set the dial to. Fantastic staff; they were nice, respectful, and helpful.2016-07-23"
"Convenient to the St. Johns Mall. The interior needed maintenance and fresh paint. The carpeting was worn and dirty, and the shower was falling apart; the knob fell off while I was showering. Housekeeping service was late. Friendly staff, excellent breakfast, and plenty of parking.2019-06-11"
"My husband was on crutches, and the hotel clerk said we should let her know if the room wasn't convenient and we could change rooms. Parking cost $6. Breakfast was just coffee, snack bars, and a packet of oatmeal guests could microwave in their rooms.2019-09-18"
"The hotel didn't have the amenities that similarly priced hotels have. The floor and bathroom weren't clean, and the building needed maintenance and upgrading. Look elsewhere.2019-04-21"
"The hotel was affordable and close to the hospital. The room was comfortable and pet friendly. A wonderful place to stay.2019-02-03"
"Nice experience. Good hotel room and pleasant staff.2018-09-05"
"This hotel was OK only for an overnight stay. The room was clean, but the bed and pillows weren't comfortable, and the linens were cheap. I didn't sleep well.2016-03-20"
"The hotel was clean and comfortable, and the rates were reasonable. The customer service was outstanding. I was surprised that a hotel of this caliber welcomed pets. Loved the extra security requiring a key card to use the elevator. Valet parking was available. I highly recommend staying here.2021-04-11"
"This hotel was a nightmare. Don't stay here.2020-06-21"
"My experience at this hotel was horrible. There were no blankets on the bed, and the front desk clerk couldn't get any for us. We had trouble with the key card and kept needing assistance. Never got clean towels and couldn't even get a cart for our luggage. The front desk clerk wasn't helpful and acted like I was bothering him.2022-04-02"
"The hotel room was clean, and the bed was comfortable. The door lock in the 1st room didn't work, so I moved to another room. The staff was great. Bring your own regular coffee.2022-03-26"
"I had to change rooms 3 times because of malfunctioning ACs. Noisy hotel, and not a good value. Choose another option.2022-03-12"
"Good hotel. Try the Red Gill Restaurant Bistro.2021-09-19"
"There were roaches in my room and nail clippings on the floor between the beds. There was debris on the floor by the elevators. Definitely consider another hotel.2021-07-29"
"The hotel clerks were caring and went out of their way to help me.2020-08-29"
"The hotel looked nice, but the shower didn't work. The bathtub did, but we weren't able to shower. When I told the checkout clerk, he just said "sorry." I asked for a cup of ice for my tea, and he said they didn't have any ice.2019-10-12"
"This hotel has thought of every detail to make a stay feel homey, including privacy and safety considerations. The hotel was clean and quiet, and the staff was hospitable. I loved the fragrance throughout the facility. This is a perfect place to stay.2019-09-24"
"Great location. The room was comfortable and clean. Nice pillow selections, and the quiet AC made for a restful sleep. The staff was super friendly and made me feel at home. There was an exercise room and free laundry facilities, as well as a cupboard full of choices. Good hotel.2019-07-13"
"The hotel staff was friendly and helpful. Great place to stay.2015-11-10"
We order the hotels on this page by how close they are to this attraction.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.