"Not a good value. The hotel room was small, and the elevators weren't centrally located.2021-08-06"
"OK for an overnight stay. The room was clean, but there was no soap in the bathroom. The hotel clerks were professional and friendly. Breakfast left something to be desired since the attendant was slow to replenish items.2019-04-10"
"Great place to stay. The hotel room was clean, comfortable, and well-equipped. The building was safe and secure. There were 4 different juices at breakfast and 3 kinds of coffee, but no water.2018-09-26"
"Centrally located and within walking distance of good restaurants. The hotel and room were awesome. Don't hesitate to stay here.2018-01-10"
"Excellent hotel staff. The 1st room wasn't up to standards, but we were moved to another room the next day and compensated for the 1st night. The staff was friendly and helpful. There was construction going on that created some issues with parking and congestion at the elevators. Good experience overall. Once renovations are finished, by all means stay here.2016-03-11"
"I was surprised that the room didn't have a fridge or microwave. The hotel clerk did a good job.2022-10-25"
"Convenient to restaurants. The hotel was clean and dog friendly, with no fees. The staff was friendly.2021-06-29"
"The hotel had an odor, and there were roaches in the bathroom.2021-05-17"
"I didn't like the full-sized beds. Only 2 bath towels were provided; there were no hand towels. The hotel staff was friendly. The pool water was cold, and the soda and ice machines on my floor were out of service. No breakfast.2021-05-03"
"This hotel didn't meet our expectations. No microwave or fridge in the room, and no breakfast was provided.2019-04-14"
"I was happy that the hotel allowed pets.2022-05-19"
"The room was clean, but the soundproofing could've been better. The TV was difficult to operate, and the fridge made gasping noises. No in-room safe. The ice machine on my floor didn't work. The hotel clerk was friendly, and check-in was easy. The hot breakfast ended a bit early, and the food was warmed but pre-packaged.2022-04-27"
"Great location. The hotel staff was awesome. You can't go wrong staying here.2020-12-18"
"Good rates. The hotel was great. Stay here.2020-03-10"
"The front desk staff was helpful and professional.2020-01-05"
"An awful experience. This hotel smelled bad, and there was mold all over, even on the mattress. I complained 3 times about noisy guests, and nothing was done. In the morning, the housekeeper asked me to take the garbage out and give her the used towels; then she gave me replacements and walked away. The front desk clerks was extremely rude. Don't stay here.2022-10-02"
"My experience at this hotel was horrible. There were no blankets on the bed, and the front desk clerk couldn't get any for us. We had trouble with the key card and kept needing assistance. Never got clean towels and couldn't even get a cart for our luggage. The front desk clerk wasn't helpful and acted like I was bothering him.2022-04-02"
"The hotel room was clean, and the bed was comfortable. The door lock in the 1st room didn't work, so I moved to another room. The staff was great. Bring your own regular coffee.2022-03-26"
"I had to change rooms 3 times because of malfunctioning ACs. Noisy hotel, and not a good value. Choose another option.2022-03-12"
"The hotel was dirty and in poor condition. Don't stay here.2021-07-25"
"The hotel was dated, somewhat dirty, and really worn. Only 1 ice machine worked. People on our floor were rowdy until 3:30 AM, and nothing was done about it. Poor breakfast. Stay somewhere else.2021-05-18"
"Other guests at the hotel were shady; I complained to the front desk clerk was was just told that they were sorry. Don't stay here.2020-10-10"
"A little noisy in the evening, but it was quiet in the morning. No breakfast because of Covid. Recognize that this is a budget hotel.2020-09-12"
"The area was nice, but the hotel wasn't clean or well-kept. We were disappointed that the pool was closed and breakfast wasn't available because of Covid-19. There was dirty in the bed when we pulled back the covers. We've stayed here before, but after this experience, we won't be back.2020-05-27"
"The hotel needed refreshing. The room looked worn.2022-03-03"
"The hotel carpeting was old and dirty. No table or chairs in my room. The lighting around the mirror was annoying. The towels were old. The night staff was friendly, and breakfast was good.2022-02-08"
"The hotel was clean, and the front desk service was good. I recommend staying here.2020-03-09"
"The hotel room and bed were comfortable. Great breakfast and good coffee.2018-09-16"
"The beds in my hotel room were uncomfortable, and I barely slept.2018-06-11"
"I had a pleasant hotel stay. The room was wonderful, and the amenities were superb. 5-star restaurant. Make a reservation.2021-10-04"
"I had a terrible experience. Don't stay at this hotel.2018-03-01"
"Clean, beautiful hotel and spacious room. The staff was extremely helpful and courteous. We needed extra coffee creamer and blankets, and they were delivered promptly with smiles. Nice pools and great exercise room. We appreciated being able to check in a bit early, too.2017-07-04"
"The hotel was under-staffed and poorly managed. There was garbage overflowing by the front door and in the dining area. The room smelled strange. The front desk clerks seemed to not know the system. Stay elsewhere.2023-03-01"
"The hotel was understaffed, and the management was poor.2023-02-26"
"Great place to stay. The hotel was beautiful, and the bed was comfortable. The big-screen TV was a plus, and there was an in-room safe. The employees were professional and extremely nice. The restaurant was closed due to a family reunion, and breakfast could've been better. There was a Dave and Buster's across the parking lot.2022-07-25"
"The hotel was clean, and the service was good. No food available, but I'd stay here again.2022-02-25"
"The room was clean and nicely decorated, and the pillowtop beds were great. The hotel staff was friendly and helpful. Stay more than one night.2021-10-17"
"The hotel clerks were caring and went out of their way to help me.2020-08-29"
"The hotel looked nice, but the shower didn't work. The bathtub did, but we weren't able to shower. When I told the checkout clerk, he just said "sorry." I asked for a cup of ice for my tea, and he said they didn't have any ice.2019-10-12"
"This hotel has thought of every detail to make a stay feel homey, including privacy and safety considerations. The hotel was clean and quiet, and the staff was hospitable. I loved the fragrance throughout the facility. This is a perfect place to stay.2019-09-24"
"Great location. The room was comfortable and clean. Nice pillow selections, and the quiet AC made for a restful sleep. The staff was super friendly and made me feel at home. There was an exercise room and free laundry facilities, as well as a cupboard full of choices. Good hotel.2019-07-13"
"The hotel staff was friendly and helpful. Great place to stay.2015-11-10"
"Great value. The room and bathroom were clean and large. Nice staff and excellent breakfast.2021-07-13"
"The hotel is pet-friendly, but you'd never know it. Our 6th floor room was quiet. All the employees were awesome, and check-in was fast. Great breakfast. We'll stay again.2015-11-24"
"Walk to TGI Friday's, Dunkin' Donuts, and The Ale House. The room was clean, and the hotel staff was helpful. Great breakfast, and coffee was available all day and night. I had an awesome stay.2015-10-13"
"I didn't care for the layout of my hotel room.2019-05-03"
"A very hip hotel. We had to turn off the AC because our room was freezing. A regular ice machine would've been nice. My dog doesn't like elevators, but I was told dogs were prohibited from the stairs.2017-08-28"
"Great place for the price. The hotel was clean, and the room was clean, odor-free, and had everything we needed. No spots on the bedsheets. Nice little store near the front desk with items you might have forgotten from home. The happy hour and breakfast were outstanding. The parking lot was shared with a restaurant, so it filled up early.2019-08-09"
"The hotel was close to restaurants. The room was nice, the staff was courteous, and there was ample parking. Stay here.2019-06-25"
"Great location with a terrific restaurant next door. Hotel was lovely and clean. The room was comfortable. Really nice, helpful check-in clerk.2015-04-09"
"My husband got a virus when we arrived, and the hotel staff was so helpful and sweet, and they regularly asked how he was doing. The restaurant food was delicious, and the servers were amazing. Definitely stay here.2019-11-16"
"Adjacent to a new urban Towne Center. Walk to bars and restaurants. The hotel room was comfortable and felt large with the high ceilings. The staff was helpful and courteous. Great place to stay.2016-03-03"
"The room was dirty, and the surfaces were covered with dust. The toilet was clogged, and there was hair on the shower walls. I saw roaches come out at night. The front desk clerk was kind and apologized for the conditions. Stay away from this hotel.2022-09-19"
"One mile from TIAA Stadium. The room was spacious, but the view was limited. The sleeper sofa was OK. No problem checking in. Breakfast cost $12.95 per person. Parking was off-site and cost $10 per night. This hotel met our needs.2021-01-03"
"The toilet didn't work in the 1st hotel room. No one told us that breakfast cost $12.95 per person until we started eating.2018-01-01"
"The hotel was nice, but a little overpriced. Didn't like the adjustable bed; it was firm no matter what we set the dial to. Fantastic staff; they were nice, respectful, and helpful.2016-07-23"
"Clean hotel with professional personnel. The TV didn't carry local news stations.2019-09-09"
"Not a good value. The hotel was being renovated, and the room was miserably hot since the AC didn't work. We were moved to another room, but the bathroom was disgusting; there was hair all around the toilet seat. An unpleasant stay.2018-04-27"
"Don't expect a 5-star hotel, but the room was nice and had been recently renovated. The building was old, and renovations will help a lot. Good experience overall.2017-10-29"
"Not a good value. The hotel was large and had poor signage. Unless you go through the front door, you can wander the hallways until you stumble upon the elevators. No balcony in my room as I expected, and no soap was provided. The side of the desk was damaged. The check-in clerk mumbled terribly. The fire alarm went off for a few seconds in the late afternoon. Find another place to stay.2017-10-27"
"The hotel had been remodeled and looked great. A pair of men's shoes were outside my door, and a man showed up at 10:30 PM with a key to my room. I called room service repeatedly before finally the front desk clerk took my order. The self-parking near construction was a hassle.2017-05-21"
"My husband was on crutches, and the hotel clerk said we should let her know if the room wasn't convenient and we could change rooms. Parking cost $6. Breakfast was just coffee, snack bars, and a packet of oatmeal guests could microwave in their rooms.2019-09-18"
"The hotel didn't have the amenities that similarly priced hotels have. The floor and bathroom weren't clean, and the building needed maintenance and upgrading. Look elsewhere.2019-04-21"
"The hotel was affordable and close to the hospital. The room was comfortable and pet friendly. A wonderful place to stay.2019-02-03"
"Nice experience. Good hotel room and pleasant staff.2018-09-05"
"This hotel was OK only for an overnight stay. The room was clean, but the bed and pillows weren't comfortable, and the linens were cheap. I didn't sleep well.2016-03-20"
"We were pleased with our hotel stay. All the employees were friendly and helpful.2022-07-04"
"The dispensers in the shower were empty, and not enough toilet paper or washcloths provided. No shuttle. The Starbucks coffee at the hotel wasn't good. I was upset and won't stay here again.2021-11-03"
"Good experience. The hotel was nice.2020-01-03"
"The room was too warm, but it was otherwise comfortable. Nice staff and great breakfast buffet. We'd stay there again.2019-10-28"
"The hotel clerk was wonderful at resolving my issues and making me feel welcome.2019-04-24"
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- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.