"The hotel room needed some repairs, and a lightbulb was burned out. Some of the towels smelled bad, the toilet seat was loose, and the toilet paper dispenser was falling off the wall. The entry door was hard to open and close. Food and drinks were overpriced. Excellent personnel, but I don't recommend staying here.2016-11-25"
"Convenient to the cruise port. The hotel was nice, and the staff was friendly. Go for it.2016-11-10"
"The hotel was located in a beautiful area within walking distance of restaurants and bars. The only downfall was the $18 daily parking fee.2016-01-17"
"The hotel was showing some age and needed new carpeting, but the employees were so polite and accommodating. Go for it.2015-12-23"
"Clean hotel and quiet surroundings. The restaurant staff was courteous, and the cuisine was better than average. Highly recommend.2015-04-20"
"The trolley stop to Ybor City was just outside the hotel, so it was just 10 minutes from entertainment. Nice waterfront sidewalk nearby, and just across the street from Amalie Arena. Our newly-remodeled room was beautiful, and the hardwood flooring was a nice change from hotel carpeting. All the employees we encountered were helpful, cheerful, and went out of their way to help us. The pool area was quite hip and cosmopolitan, though it was closed when there was lightning in the area. The breakfast buffet was delicious and plentiful, and both indoor and outdoor seating was available. There was also an on-site Starbucks.2018-10-06"
"Nice hotel and room. Great common area and pool. We were especially impressed with the dining room food and service.2017-03-03"
"OK hotel, but nothing over the top. I was charged for an early check-in, then was charged 3 times for parking when we didn't have a car.2016-11-08"
"Great location on the waterfront, but the hotel was overpriced considering the quality of the room. Stay somewhere else.2016-01-18"
"Loved the room and view. The hotel was full due to a football bowl game, but the front desk clerk took care of us like we were the only people in the building. The food was terrific. We were impressed.2016-01-12"
"Just a few hundred yards from Bern's Steakhouse. This hotel exceeded our expectations. The room was modern and extremely clean. The bedsheets were so soft. Only had valet parking, and it cost $15 per day.2015-08-26"
"The hotel was in a busy area, so the noise level on weekends was an issue late at night. The exterior and interior looked great. Clean room with a comfortable bed. Breakfast prices at the on-site restaurant were outrageous, but there was an on-site Starbucks with energetic employees. No airport shuttle, so I used Super Shuttle. If you like to spend money, this is the place to stay.2019-01-16"
"The room was clean, and the hotel staff was nice, polite, and helpful. Stay here.2018-10-15"
"This hotel was a good choice. Great staff and service, and there was a shuttle to the airport and cruise port.2016-07-25"
"Convenient location. The hotel room was clean, and the staff was friendly.2016-03-21"
"The hotel was located near several shops and restaurants. The staff was friendly.2016-01-14"
"The hotel was clean and close to everything.2018-02-27"
"Worth every penny. The hotel was immaculate, and all the employees were nice. Stay here.2016-08-12"
"Not worth the price. Room was a modernized dorm room, and was extremely small. No information about amenities or TV channel guide available. Front desk clerk was clueless about what TV channels were offered. Valet parking attendants left car keys sitting unattended on a bench. Employee vehicles blocked the entrance, so I had to park on the street and walk to the hotel to have my car valet parked. When I called later to complain, I couldn't even get an answer from the front desk or manager. I'll never stay again.2015-02-19"
"Close to the cruise port. The hotel was in an old courthouse; not a warm and fuzzy place. I thought it was interesting, but my mom thought it was cold and institutional. There was only a plastic chair in the room for seating. The desk and desk chair were too high for us since we're both short. There was on-site dining, but it wasn't cheap. I'd definitely stay here again.2017-12-05"
"Great location, but the hotel was in the midst of renovations.2018-05-23"
"Great experience. The hotel was wonderful.2018-04-02"
"The fire alarm went off at night during our hotel stay.2018-02-27"
"The hotel room needed major updating, and the sofa bed was disgusting. The food area closed before we arrived at 9 PM. On a positive note, the staff was friendly and helpful. I wouldn't stay here again.2018-01-29"
"The hotel was OK but seemed overpriced since it needed updating. The staff was helpful and professional.2017-10-11"
"This is my ideal hotel. The suite was spacious, and the location was good.2019-12-29"
"I wouldn't stay at this hotel again. The room needed remodeling. The carpet was tattered, and there was a roach crawling around. The front desk clerk had an attitude and wasn't informative. She offered parking for $15 a day, but when I pressed her, she admitted that street parking was free on weekends. Find another place to stay.2016-07-11"
"The hotel was clean and comfortable, and the front desk staff was great.2015-11-13"
"Close to The Straz Center. The hotel wasn't luxurious. The room was a bit dated, but it was clean and comfortable. The toilet overflowed at 5 AM; we cleaned it up ourselves and later told the front desk clerk, who just said, "I'm sorry." 2019-03-05"
"The room was either too hot or too cold. I felt like I was staying in a dorm. The hotel was fine for an overnight stay, but I wouldn't recommend it for a quiet family vacation.2019-02-19"
"The hotel was busy and noisy. I had to call 3 times and wait an hour for the shuttle to pick me up from the cruise port.2017-02-26"
"The hotel staff was courteous and helpful. We had some mechanical issues in our room, and they handled it quickly and got us moved to another room. Had a free shuttle to the cruise port and a parking option for cruisers. We'll likely stay here again.2016-01-04"
"The hotel was clean, and the staff was friendly and helpful. The complimentary breakfast was great and even had some healthy options.2018-05-06"
"Convenient to the Ybor district. The AC was loud, but the employees were friendly.2017-08-21"
"The hotel staff was friendly and went out of their way to ensure we had an enjoyable stay.2017-04-03"
"Convenient to the port and Ybor City entertainment and dining. The only issue I had was the poorly designed shower; water came out of the shower and got all over the bathroom floor. Friendly, helpful hotel personnel. Breakfast was really good. Nice place to stay.2015-11-06"
"Easy access to the port. The hotel carpeting needed to be replaced; it was horrible. Service was satisfactory.2015-11-05"
"Close to the port. The hotel clerk was nice, and breakfast was great.2019-05-06"
"Close to downtown and the airport. There were restaurants and stores nearby. My experience could've been better. The hotel room had a bad odor; we had to ask for air freshener to get rid of the smell. 2019-05-02"
"Good value. The hotel was clean, and the employees were friendly and helpful.2019-04-23"
"The staff was unprofessional. Don't stay at this hotel.2016-01-05"
"Nice hotel for a nice price. It was clean, and the employees were courteous and attentive to our needs. Decent continental breakfast. I'd stay here again.2015-09-14"
"The hotel staff was friendly and helpful, and the airport shuttle was convenient.2019-04-27"
"The hotel was clean and up-to-date, and the room was impressive for the price. Great complimentary hot breakfast.2018-10-08"
"A wonderful experience. The hotel was clean and great. We didn't get the accessible room we requested, but the staff was professional, polite, and quickly changed our room. We were happy.2018-09-16"
"Nice hotel. The staff was super friendly.2018-09-06"
"The hotel room was clean, and the staff was polite and helpful. Good breakfast in a well-maintained dining area. We were able to leave our car parked while we went on a cruise. We'd definitely stay here again and recommend it.2018-07-30"