Customer Comments

Here is a sampling of the comments we've received from our 3 million customers:

"HotelGuides is easy to use, and I LOVED paying after I'd stayed rather than in advance like many online reservation places!" H.G. - Arden, NC

"Better rates than elsewhere. Hotel ratings are useful." D.N. - Beaumont, TX

"I like the fact HotelGuides doesn't charge a service fee and they had the best price I found." V.M. - Decatur, TX

"Review given by others really helped." P.K. - Stuarts Draft, VA

"The ability to find hotels that provide discounts for AARP and AAA." F.M. - Pensacola, FL

"HotelGuides always gives us the best value so we always start with HotelGuides in our search for a room." W.H. - Medford, OR

"Have used HotelGuides several times and appreciate the competitive prices and ease of navigation on your web site." S.P. - Page, AZ

"HotelGuides is safe, easy, and convenient. I didn't have to worry about wasting my money on booking fees. I didn't pay anything until I actually stayed at the hotel." A.R. - Coral Springs, FL

HotelGuides makes it easy to find hotels that are pet friendly. I also like the ease of changing reservations and that I don’t have to pay in advance.

- Heather Riegraf

Why Book Here?
- Pay at hotel
- Live Agents
- Lowest price
- All Room Types Available
- Group Rates
See more reasons

Hotel Booking Tips

Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? -
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When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.