"There was no housekeeping service during our 2-night stay at this hotel.2022-07-05"
"An excellent hotel with courteous, compassionate employees. I got sick while I was staying here, and the front desk clerk went above and beyond to make sure I got to the ER quickly.2017-08-07"
"The hotel room was beautiful and spacious. Great customer service. Parking was odd; I'd recommend a cheap overnight lot nearby instead of using the valet parking.2016-04-18"
"Good service and great breakfast. The hotel parking was small and not suited for large vehicles.2016-01-29"
"All the hotel employees were nice, professional, and helpful. Go for it.2016-01-27"
"The hotel was fine, the room was good, and the price was right. Gattara's Restaurant had great food and service.2022-02-03"
"Great location. The hotel room was nice and newly remodeled, and the staff was friendly. Not happy that the elevator stopped working at 2 AM; I'd returned from a concert and had to walk up to the 10th floor.2018-01-01"
"A wonderful hotel. Located right downtown near everything. The room was clean, and the staff was great. Breakfast and parking were expensive. 2016-11-11"
"Great hotel. The room was huge and comfortable, and the balcony added to an overall pleasant stay. You won't be disappointed here.2016-08-22"
"Clean room. The hotel staff was accommodating. The restaurant staff went out of their way, even coming to our room when we needed additional service. We'll stay again.2016-04-05"
Heated indoor swimming pool - 24-hour exercise room
Restaurant - lounge - 24-hour room service
Free WiFi
Valet parking only - $46 per night
Pet friendly hotel
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- allows up to 2 dogs per room with a combined weight of 75 pounds - $200 pet fee if staying 7 nights or more - $100 pet fee if staying fewer than 7 nights. - Mar 2019 < Less
TripAdvisor Traveler Rating: Based on 3452 reviewsRead Recent Reviews
Pet friendly hotel
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- allows pets up to 60 pounds - $150 pet fee if staying 6 nights or more for each pet - $75 pet fee if staying fewer than 6 nights for each pet. - Dec 2021 < Less
TripAdvisor Traveler Rating: Based on 144 reviewsRead Recent Reviews
"Great downtown location and Aveda spa. I loved the hotel lobby, staff, and social hour. However, our experience was tainted by an issue with noisy guests in an adjacent room.2015-12-16"
"The hotel was average but clean. The beds weren't great; one sagged on the side, and the comforter and sheets were stained. We told the front desk clerk, but weren't offered a discount or another room. There was a small restaurant and bar on the 1st floor.2020-03-03"
"A top-rate hotel. Great location and great room. Breakfast at the on-site restaurant wasn't good, though, and the service was extremely slow. There were plenty of restaurants in the area, including a super bagel place across the street.2017-08-09"
"Close to the 16th Street Mall, but it wasn't noisy. The hotel was well-run. I sprained my ankle, and the staff provided a wheelchair. The low-cost valet parking was a bonus. No breakfast, but there was a fridge in the room.2021-06-26"
"The hotel didn't seem clean, and it was located in a neighborhood with many homeless people. I decided not to stay.2023-03-27"
"The rates were too high. The area around the hotel was busy, so it was noisy on Friday night. The room was clean, but the phone and coffee machine didn't work. Breakfast was decent. 2020-03-08"
"The street was busy, but the property seemed secure. The hotel was shabby, but the room was clean. The AC was great, and there was plenty of hot water for showers. The beds were a bit soft, and the pillows were old. No fridge available. The employees were friendly, accommodating, and promptly addressed whatever issues we had. The continental breakfast was barely adequate. I'd stay here again.2018-07-24"
"Close to National Jewish Health. The rates were a little high. The hotel room was clean, and the exterior lighting was great. Friendly staff. Parking was in short supply in the evening, and I didn't like the people loitering in the lot.2017-03-14"
"Housekeeping was lacking at this hotel. Linens, towels, and toiletries were only replaced after 4 days if you're staying for 5 nights or more. No one checked to see if we needed anything. The toilet didn't flush well, and there was mold in the soap dish in the shower. The dining area was clean, and breakfast was good.2022-09-11"
"The location was excellent. The room was clean and comfortable but very small. Breakfast was crowded.2018-12-31"
"This hotel was the best of the best, and I had an awesome time. Stay here.2016-01-07"
"Convenient downtown location. Hotel room was nice, clean, and spacious.2015-01-13"
"I didn't like having the sink outside the bathroom. I had to ask to have the room cleaned every day. The rooftop bar was off limits most nights due to private parties. I had to go to the 2nd floor to get ice. I had a wrap at the coffee bar, and couldn't even tell what was in it, so I threw it out. Find another hotel.2019-07-02"
"A small, intimate, great hotel. The staff was friendly and helpful, and the shuttle took us to Pepsi Center in the snow and picked us up afterwards. I recommend staying here.2019-03-05"
HotelGuides made it easy to choose a hotel based on how far we wanted to get that day. Also liked being able to see the interstate interchange on the map to determine how far off the highway each hotel was.
- Marie Hunt
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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