Cervantes Masterpiece Ballroom Hotels – Denver, CO

"There was no housekeeping service during our 2-night stay at this hotel.2022-07-05"

"An excellent hotel with courteous, compassionate employees. I got sick while I was staying here, and the front desk clerk went above and beyond to make sure I got to the ER quickly.2017-08-07"

"The hotel room was beautiful and spacious. Great customer service. Parking was odd; I'd recommend a cheap overnight lot nearby instead of using the valet parking.2016-04-18"

"The hotel was fine, the room was good, and the price was right. Gattara's Restaurant had great food and service.2022-02-03"

"Great location. The hotel room was nice and newly remodeled, and the staff was friendly. Not happy that the elevator stopped working at 2 AM; I'd returned from a concert and had to walk up to the 10th floor.2018-01-01"

"A wonderful hotel. Located right downtown near everything. The room was clean, and the staff was great. Breakfast and parking were expensive. 2016-11-11"

"The hotel was clean, quiet, and close to attractions. Easy parking and check-in.2019-08-14"

"A very pleasant hotel stay.2015-09-21"

"Great downtown location and Aveda spa. I loved the hotel lobby, staff, and social hour. However, our experience was tainted by an issue with noisy guests in an adjacent room.2015-12-16"

"The hotel was average but clean. The beds weren't great; one sagged on the side, and the comforter and sheets were stained. We told the front desk clerk, but weren't offered a discount or another room. There was a small restaurant and bar on the 1st floor.2020-03-03"

"A top-rate hotel. Great location and great room. Breakfast at the on-site restaurant wasn't good, though, and the service was extremely slow. There were plenty of restaurants in the area, including a super bagel place across the street.2017-08-09"

"Everything was nice. The AC in our hotel room didn't work, but it was immediately addressed when we called the front desk.2018-07-09"

"My hotel room had a shower, but didn't have a bathtub. I wasn't happy.2016-02-07"

"It was a bit difficult to find the hotel entrance. Great breakfast. Only one elevator was working. My stay was fine.2015-04-15"

"Great value. We stay at this hotel regularly because of the great people and service.2018-12-17"

"The location was perfect. The hotel was quiet and comfortable, and my deluxe suite was huge. Really great service, too.2022-10-07"

"Great hotel. It was so much fun, and there was so much to do. Wonderful accommodations.2020-03-12"

"Close to the 16th Street Mall, but it wasn't noisy. The hotel was well-run. I sprained my ankle, and the staff provided a wheelchair. The low-cost valet parking was a bonus. No breakfast, but there was a fridge in the room.2021-06-26"

"The hotel staff was welcoming and knowledgeable about the area. They were helpful and warned us about calling for parking space. Needed more handicap parking.2023-06-06"

"Great location near shops and restaurants. Easy free shuttle to Union Station, and easy access to light rail. The hotel was clean.2017-01-03"

"Good hotel.2016-03-09"

"The hotel didn't seem clean, and it was located in a neighborhood with many homeless people. I decided not to stay.2023-03-27"

"The rates were too high. The area around the hotel was busy, so it was noisy on Friday night. The room was clean, but the phone and coffee machine didn't work. Breakfast was decent. 2020-03-08"

"The street was busy, but the property seemed secure. The hotel was shabby, but the room was clean. The AC was great, and there was plenty of hot water for showers. The beds were a bit soft, and the pillows were old. No fridge available. The employees were friendly, accommodating, and promptly addressed whatever issues we had. The continental breakfast was barely adequate. I'd stay here again.2018-07-24"

"The hotel was within walking distance of the start of the Rock'n'Roll race. It was centrally located overall.2019-10-23"

"The hotel rates and parking fees were too high. Don't recommend.2015-11-05"

"Great location near the convention center. The hotel staff was friendly and courteous. Valet parking was competitively priced for the area. I'd definitely stay again.2015-04-23"

"Housekeeping was lacking at this hotel. Linens, towels, and toiletries were only replaced after 4 days if you're staying for 5 nights or more. No one checked to see if we needed anything. The toilet didn't flush well, and there was mold in the soap dish in the shower. The dining area was clean, and breakfast was good.2022-09-11"

"The location was excellent. The room was clean and comfortable but very small. Breakfast was crowded.2018-12-31"

"This hotel was the best of the best, and I had an awesome time. Stay here.2016-01-07"

"I didn't like having the sink outside the bathroom. I had to ask to have the room cleaned every day. The rooftop bar was off limits most nights due to private parties. I had to go to the 2nd floor to get ice. I had a wrap at the coffee bar, and couldn't even tell what was in it, so I threw it out. Find another hotel.2019-07-02"

"The hotel elevators were being renovated, but everything else was clean. The bed and pillows were amazing.2023-05-17"

"Good, clean hotel. My room and the hallway were showing some signs of age, but nothing serious. Good service. I had a pleasant stay.2016-03-08"

"Great staff. They let me use a phone charger since I forgot mine, and it was a big help. I recommend this hotel.2015-08-04"

"A small, intimate, great hotel. The staff was friendly and helpful, and the shuttle took us to Pepsi Center in the snow and picked us up afterwards. I recommend staying here.2019-03-05"

"An impressive hotel. Stay here.2016-06-10"