"The hotel was dirty and decrepit. I wouldn't stay again.2022-06-06"
"Safe, convenient, and clean. The front desk clerks were nice and polite, but the hotel was short-staffed. I waited an hour at the airport for the shuttle and finally gave up and got an Uber. I arrived at 7PM and had to wait for a room to be cleaned. A fresh breakfast was provided.2019-07-02"
"This hotel was absolutely horrible. The rooms weren't clean, and the toilets in all 3 of our rooms backed up. The staff was rude and disorganized. Run the other way.2019-03-19"
"Our non-smoking room wasn't worth the price. It reeked of smoke and needed renovation. The hotel had zero frills. I wouldn't stay here again.2018-10-23"
"The hotel was close to the Bay Bridge tunnel. The restaurant was good.2018-03-16"
"Great hotel in a great location. The employees were friendly.2017-08-15"
"I had trouble with the key card. The elevator was dirty, and the washer and dryer were broken. No change available at the front desk, and the manager was off duty all week. Don't stay at this hotel.2017-06-24"
"An outstanding hotel stay.2017-02-13"
"Nice hotel. We enjoyed our stay and recommend it.2016-10-31"
"The room could've been cleaner. The TV didn't work, but it was fixed in the afternoon. I found hair behind the bathroom door. The hotel clerks were most helpful. Good breakfast buffet. Parking spots were few and far between. I'd stay here again.2016-07-09"
"The rates were reasonable. The hotel room was clean, and the service was generous. Good place; stay here.2022-11-09"
"Nice all-around hotel. Good service. Go ahead and book a room; it's a nice place to stay.2018-10-20"
"The hotel room was clean and had a coffee maker, iron, charger port, and hair dryer. The wireless Internet was free, but there was no access near the pool. The entire staff was friendly. The indoor pool was small but nice.2017-06-27"
"The room was perfect and just what I needed. The hotel staff was friendly and helpful.2016-05-05"
"The hotel room was clean and quiet, and the staff was nice.2015-08-20"
"The hotel room was clean and impressive, with modern decor. Breakfast was included, but the food wasn't very good.2022-10-16"
"The manager and maintenance workers had no problem entering the room while guests were there. We didn't feel comfortable. Find another hotel.2018-05-23"
"Clean hotel with cordial employees.2016-08-12"
"Clean room with comfortable beds. We liked the extra room the suite provided, and our floor was quiet. The front desk clerks were friendly and helpful. Our adult kids enjoyed the whirlpool. Great hotel stay.2015-08-04"
"The room was clean and well thought out, and the staff was fantastic. The pool was closed due to Covid, but apart from that, this was a great hotel.2021-10-23"
"Nice hotel, and the employees were pleasant and helpful. There was some plane noise at night, and other guests were noisy in the hallways late at night.2021-08-02"
"The room was nice and clean. No hair dryer, though, and I was disappointed that I had to pay for a cup of coffee in the morning. No pen and paper in the room. The hotel was fine for an overnight stay.2020-11-06"
"Nice hotel. The room was clean, and the beds were comfortable. The faucet in the bathroom wasn't bolted down, and neither was the toilet paper holder. Great staff. The pool closed at 8 PM, which was a big disappointment for the kids. I recommend staying here.2019-09-03"
"I had an excellent stay. This hotel is a great choice.2019-03-18"
"Good location, but the hotel was dated. We were told renovations would begin in the summer. Nice, friendly front desk clerks. No food within walking distance.2021-06-03"
"Nice room, friendly hotel staff, and great amenities. The manager handled the few problems I had. Stay here.2018-04-07"
"Great location and rates. Close to the airport but quiet. The room was clean and comfortable, and the hotel staff was friendly and extremely helpful. I appreciated being able to check in early. I'd definitely stay here again.2017-06-19"
"Great hotel room with a stocked full kitchen and living room. My room was close to the elevator. Be prepared for airplane noise early in the morning, but it didn't bother us at night. All the employees were super friendly. Get to breakfast early; some of the hot items ran out and weren't replenished. Good food and nice variety.2017-02-22"
"Great stay. The hotel was nice, and the staff was friendly, helpful, and informative. The manager cared about guest comfort. Book it; you won't be disappointed.2016-10-28"
"A beautiful, clean hotel with great amenities. The staff was friendly. Stay here.2020-07-08"
"I wasn't pleased that our hotel room wasn't cleaned at all during our stay. The room was nice, but the floors weren't that clean. I don't think we'll be back.2020-06-10"
"The room and hallway weren't properly cleaned. The bedsheets smelled like food, but the replacement sheets I requested were stained. I refused them and finally got a clean set. Don't stay at this hotel.2015-09-22"
"Great location and service. The hotel room was clean, and the staff was friendly. The noise level wasn't high.2015-08-14"
"The room smelled bad, and no other rooms were available. The carpet needed to be replaced, and the shower needed better cleaning.2022-09-25"
"The room was clean. Extremely friendly staff, especially at breakfast, which was fabulous. The hotel clerks even sent back the pillows we left behind, and the manager called to make sure we were happy with the shipping costs. We'd definitely come back.2016-10-07"
"The hotel employees were some of the friendliest we've encountered. We left a backpack behind, and the front desk clerk had it waiting for us when we returned. Wonderful variety of food at breakfast.2019-06-30"
"The hotel room was clean, and the staff was friendly. The breakfast bar was mediocre, though; the hot food was lukewarm and tough.2019-06-17"
"Clean hotel with friendly personnel. Breakfast was great.2017-11-22"
"The microwave in my hotel room didn't work. The bathtub had a stain, and the sink was clogged. Breakfast was so good it made everything all better.2015-09-06"
"The room was clean, but smelled like smoke, even though it was a non-smoking room. Pleasant staff. I'd stay again.2015-06-27"
"The hotel had new owners, new flooring and paint, but the room lacked a hair dryer and tissue. The staff said they were short on washcloths and linens. The beds were fairly comfortable, but the bedsheets were stained. The bathroom ceiling leaked from water in the room upstairs. Nice front desk staff. The breakfast attendant had a bad attitude, and food was minimal. Only one desk clerk working a 24-hour shift. I don't recommend staying here.2023-05-10"
"I had a comfortable hotel stay.2019-09-19"
"Great hotel stay.2019-08-03"
"The hotel wasn't that clean, and the room was outdated. The heater only had one temperature, and the TV reception was fuzzy. The employees weren't that friendly. I wasn't impressed by much other than the price. Breakfast was scary. Bring your own pillow and blankets, and wear flip flops in the shower.2018-01-16"
"Nice room for the price. The motel clerk was friendly.2017-06-19"
"My wife was bitten by some kind of bug that left welts, but the motel staff said nothing could be done. Don't stay here.2016-05-16"
"One of my 3 motel rooms was dirty.2015-10-28"
"The stairwells smelled terrible. I saw a cockroach run under the bed when I entered the room, and there was a grasshopper in the bathroom. I went to the front desk to complain, but the clerk said the motel was full and there was nothing she could do. You couldn't pay me to stay here again.2015-09-10"
Pet friendly hotel
- allows dogs only - allows dogs up to 75 pounds, 2 dogs per room - $75 per stay pet fee for the first 7 nights + an additional $175 per stay pet fee after 7 nights. - July 2019 < Less
"Great location. Good rates for a resort area. The hotel was quiet at night. The room and bathroom were clean, and the beds and pillows were comfortable. Friendly staff. Good Starbucks coffee and decent, basic food available on-site. Easy, convenient parking. I'd stay here again.2021-10-11"
"This motel was awful, and the staff was even worse. Upon arrival, we were told there were no rooms available, but suddenly she found a non-smoking room. Unfortunately, it reeked of cigarette smoke. There were people outside smoking marijuana. A large truck was running in the parking lot. Stay somewhere else.2021-07-19"
"The motel room was clean, but there was a dead roach on the carpet. Check-in went well.2017-09-22"
"The motel was clean. If I were staying for more than a night, I'd choose a more updated property.2016-12-28"
"Not worth the price. The motel room looked fairly clean, but the washcloth was dirty and I found a dead cockroach under a bag in the bathroom. The checkout clerk didn't seem overly concerned when I told her, and didn't offer compensation. I don't think I'd stay here again.2016-04-25"
"The motel room was clean, and the price was right. No coffee for the coffee maker, though. Good continental breakfast.2015-10-29"
"Everything at the hotel was a bit pricey, but the accommodations and service were excellent. The room service breakfast was expensive but routine.2016-09-14"
"The hotel staff was friendly and courteous. A must-stay.2016-07-11"
"Nice room, but I found a few used items in the bathroom. The coffee maker was newer, and the coffee was good. Room service was good but expensive. Friendly employees. No continental breakfast. Be aware that the only food available at the hotel was room service.2016-01-14"
"Located in the heart of Town Center, with great restaurants all around. The hotel was clean and comfortable, and the staff was efficient. You'll enjoy a stay here.2015-05-11"
"Good location near the highway. I felt safe. The hallways and elevators were clean, but the room smelled like fried food and wasn't that clean. I didn't like the bed pillows. Not enough towels provided, and the toilet paper was thin. The floor was sticky. The hotel clerks were wonderful, and the man in charge was personable. 2022-05-19"
"Other than a mild musty smell, my hotel room was clean and quiet. It was uncluttered with unnecessary items. No bedside lamp, though; the overhead light was glaring. Great choice if you just need a place to sleep.2021-08-25"
"No toiletries provided, and there were no dishes or cookware. No coffee maker either. The toilet ran non-stop.2019-03-11"
"The key card didn't work, so I had to return to the front desk and get new cards. I'd paid for snacks to be in my room, but the hotel staff didn't put any there.2022-10-27"
"This hotel was nothing to write home about. It was conveniently located, but there were a few issues with the room. The toilet wouldn't stop running, and there were no towels when we arrived. I told the front desk clerk, and it was taken care of. The bathtub wasn't that clean. The breakfast buffet cost $13 and didn't look great, and the eating area was packed. The cheaper continental breakfast wasn't available on weekends. We ended up walking to a restaurant that was really good.2019-02-20"
"I had a wonderful stay. The hotel was convenient to my concert venue, stores, and restaurants.2017-10-11"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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