"Nice hotel, but our room wasn't cleaned during our 3-night stay even though we'd asked to have the bed made and needed fresh towels. When we returned from the hospital, we called about the problem, but housekeeping had gone home for the day. The front desk clerk was extremely helpful and brought clean towels and linens. I had to change the bed myself. 2018-06-30"
"The refrigerator was noisy and kept me awake at night. The pool had too much chlorine in it. Other than that, my hotel stay was fine.2018-02-22"
"A 15-minute drive to downtown and most tourist attractions. The hotel was clean. Great room for a family with children. It had a sofa bed, large fridge, access to a BBQ, and single-range stovetops were available at the front desk.2017-07-11"
"The check-in clerk was so rude to us because we arrived early. We left and returned later, but she was still rude. The sofa bed was so uncomfortable that we went out and bought blow-up mattresses for our kids to sleep on. The heated pool was cold, and the pool room was too warm. The continental breakfast was a joke. We'd never stay at this hotel again.2015-08-28"
"The heat in our motel room went out in the middle of the night. No explanation or apology from the front desk.2022-04-08"
"The motel room was clean when we arrived, but there was no housekeeping service afterward because of Covid. No breakfast, either. The room was small but functional. Walk to a restaurant and Dunkin' Donuts.2021-04-07"
"I had a nice, relaxing motel stay.2020-05-13"
"The motel room had a microwave and fridge, and there was a restaurant just seconds away. I got a good night's rest. The bathtub was high, so it was tricky getting out of it.2018-09-05"
"We enjoyed our hotel stay, but there was so much chlorine in the pool that even the air hurt our eyes. The room was nice enough and had a great view. There was mold in the shower and on the bathroom ceiling. Nice, friendly employees. The complimentary breakfast left a lot to be desired.2016-07-11"
"The hotel staff was welcoming and professional, and took excellent care of guests. An absolutely wonderful place to stay.2016-05-11"
"The hotel was hard to spot from the street; we only saw the sign after we'd turned around. The room didn't have blackout curtains, and a street light shined in the room all night. Check-in took forever because the computer system went down.2022-07-19"
"The room was clean, and the hotel staff was friendly and helpful.2021-11-01"
"The hotel room was comfortable and clean, and the service was wonderful.2021-09-21"
"A beautiful, newly renovated hotel. The employees were amazing and extremely helpful.2021-08-24"
"The hotel was convenient and clean, and all the employees were helpful. I'll return.2021-06-22"
"Walk to Heinz Field. The hotel was expensive. The room was clean, but we had a view of the freeway and heard traffic noise. The front desk clerk couldn't answer questions about the airport and taxis. The pool looked disgusting, and we never saw anyone in it. I didn't like the breakfast, and the pancake maker was broken.2019-10-04"
"The hotel met our expectations, and the shuttle service was quite helpful.2018-08-04"
"We stayed at this hotel for 2 nights, and housekeeping didn't service our room the 2nd day. We returned late at night to full garbage cans and the wet towels still on the floor. The front desk clerk said I must have left the Do Not Disturb sign on the door, which I didn't do, and reluctantly gave me fresh towels. Breakfast was decent.2017-08-27"
"Walk to several great restaurants. I enjoyed the walking paths on the bridges because of the breathtaking views. The hotel employees were friendly and helpful. I'll definitely stay again.2017-08-23"
"Great location. The hotel was well-maintained, and the staff was friendly.2016-12-28"
"Excellent hotel if you're attending an event at PNC. The room was clean and comfortable, and the staff was extremely professional.2019-04-13"
"Great hotel stay.2019-03-23"
"Great location if you're going to a Steelers game. The room was nice and clean, and the staff was pleasant. Great choice.2018-10-12"
"The hotel was just a walk across the street from PNC Park. Friendly, helpful staff and convenient parking.2018-08-26"
"Right across the street from the Pirates game. I could see Heinz Field from my 7th floor room. My hotel room was OK for the price, but nothing to write home about. Terrible water pressure in the shower. Not enough seating at breakfast. Limited shuttle seats, so we ended up using Uber instead. Parking fees were high.2018-07-17"
"This hotel is worth the price. We were satisfied and recommend staying here.2019-04-18"
"Great hotel stay other than the large dog down the hall that constantly barked.2019-01-22"
"This hotel was a good choice, and the rates were reasonable. The entire place was clean, and we were happy to have kitchen appliances. The employees were professional and courteous.2018-07-12"
"A nice, clean hotel. The bed was comfortable, and the employees were helpful. I had a good stay.2018-07-10"
"This hotel was great. The room was big, clean, and pretty. The only issue was that I couldn't get the room cool enough. Everyone I came into contact with was super friendly. The check-in clerk even gave my toddler a bag of gummy worms. I'd definitely stay here again.2018-07-07"
"Close to restaurants and gas stations. The hotel room was clean, and the bed was comfortable. The front desk clerks weren't overly friendly and didn't like being asked questions. Masks were still worn. The elevator wasn't centrally located. No real breakfast. We'd stay here again.2021-06-21"
"The hotel room was clean and comfortable. Good bed, sheets, and pillows. Breakfast was poor but plentiful. Easy check-in and self parking. 2021-12-19"
"Good location. The hotel room looked clean. I got a busy signal every time I called the front desk from the room phone; I finally got through when I used my cell phone.2019-10-18"
"Nice hotel with clean rooms. Parking wasn't free, though.2018-11-14"
"The hotel was quite pricey. We asked for a king bed and sofa bed, but instead got a queen bed and a sofa. I didn't sleep well on the sofa, but the hotel was good overall. Breakfast was fantastic.2018-10-09"
Pet friendly hotel
- allows dogs only, 2 dogs with a combined weight of 75 pounds or 1 dog up to 50 pounds - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Jul 2015 < Less
I have never found a hotel booking site so easy to use. I had my room booked in less than a minute. The hotel where I had planned to stay had an issue. I was panicking. I clicked on HotelGuides' website, got a room, and checked in 15 minutes later.
- Emily Bryant
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To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.