"Easy walk to many restaurants, coffee shops, bars, shopping, Cinemark Palace at The Plaza, and Jacob Loose Memorial Park - historic and charming boutique hotel with loads of atmosphere - room was cozy - free in-room Internet access worked especially well - top-notch customer service.2012-09-01"
"We were disappointed. While the staff was responsive, the hotel has deteriorated since our last stay. The carpets were worn and frayed, the furniture was stained, and there seemed to be a lack of upkeep. We requested housekeeping service, but what we got was just fresh towels and the folding back of the comforter. No other housekeeping was done. The restaurant was just a small grill. We won't stay here again.2022-05-19"
"Near the plaza. Older hotel, but it was clean and well-managed, and the price wasn't excessive. The room was clean, and the bed was comfortable. Excellent concierge. Check-in and checkout were smooth and easy. I recommend2015-07-02"
"Excellent service, and the staff provided a great restaurant recommendation. I highly recommend this hotel.2020-12-07"
"The circular drive in front got congested. Fast check-in and nice lobby. There was hair on the sofa in our suite, and the sink didn't drain well. The hallways needed vacuuming, and the table and decorations by the elevators were covered in dust and fingerprints. The elevators were speedy. Don't expect the hotel to be especially clean.2018-11-01"
"The hotel was convenient to St. Luke's Hospital. The room was clean, and the beds and furniture were nice. The employees were pleasant and helpful. Average breakfast bar. An OK place to stay.2022-05-11"
"Not a good value. Our floor and room had an awful smell, and housekeeping was poor. No microwave, and the bedding wasn't up to par. Breakfast was late and wasn't good at all. We had to park at the very back of the parking lot, and there was no lighting. Don't stay at this hotel if you want to be comfortable.2021-11-01"
"We went to our room and found it hadn't been cleaned. The hotel clerk apologized and gave us a new room, but it didn't have a whirlpool tub. She was helpful and printed out directions for us. Not a lot of parking in front of the building, so you may have to park in back, but there was security.2020-11-11"
"Clean hotel with awesome beds and pillows. The staff was helpful, and breakfast was good. There were some nooks with seating, as well as outdoor seating on a pretty patio. Ask for a room away from the street noise.2019-07-28"
"Good hotel. Convenient to the country club and close to downtown. The shuttle was a plus.2018-08-08"
"Clean hotel with nice personnel. The snack food was too expensive, though.2022-05-27"
"OK hotel stay. Nice suite and pool area, but the parking area didn't seem secure.2016-01-20"
"The hotel was showing its age. The room was damp, the door was worn, and the bathroom fixtures needed to be replaced. The beds were comfortable. Very poor housekeeping, but the maintenance staff was responsive and helpful. Get to breakfast early if you want hot selections. The attendants were cheery.2015-07-26"
"Pretty room except for the bathroom. I expected the balcony to be a walk-out, but it was not. Had problems with the key card, which was annoying. Great breakfast and drinks a-plenty in the evening, which was awesome. Nice hotel; experience it for yourself.2015-06-15"
"The hotel was close to the hospital, and the room was clean and quiet. Parking was convenient to the entrance. I highly recommend staying here.2022-03-15"
"The hotel was clean and comfortable. The location was tricky to get to for people not familiar with the area. 2021-06-04"
"The hotel was clean, and the staff was wonderful and supportive. It was unfortunate that the restaurant wasn't open, but the free goodies in the lobby were a good replacement. No microwave in the room. I enjoyed my stay.2021-02-17"
"Nice location. The hotel was clean, the staff was friendly, and the shuttle to the concert was appreciated.2019-04-27"
"Great location. The hotel was clean and newly remodeled. Good breakfast.2021-05-29"
"The hotel clerk was friendly and helpful, and provided good directions and information about the local area and restaurants. Breakfast was a disappointment; because of Covid, it was a bagged breakfast with a cereal bar, and orange, and a breakfast sandwich to warm in the microwave.2020-07-20"
"The hotel was convenient to KU. I had to leave at 5 AM, so I wasn't able to have breakfast.2021-05-20"
"The hotel was convenient to the hospital. The room was nice and clean, but I heard noise from other rooms; I could hear the shower and what people were saying. Limited breakfast because of Covid.2021-03-14"
"Close to KU Hospital. The hotel was clean and comfortable.2021-02-24"
"The hotel was a bit noisy, but overall it was a good, clean place to stay. There was a restaurant right next door, and another one less than a block away.2020-03-12"
"The hotel was rather expensive. The beds were hard, and there was no water pressure in the shower. Not a good experience.2019-10-31"
"The hotel was being remodeled, so things were a bit off. The bed wasn't that comfortable. I wouldn't stay here again until remodeling is done.2021-07-10"
"Nice, comfortable hotel. The staff was friendly.2018-12-29"
"The hotel felt dirty and poorly maintained. There were bugs in our room, but the housekeeper was helpful and found another room for us. Breakfast wasn't good, and there were no knives. Look for other options.2018-11-02"
"The room carpet was dirty, and the hotel clerk was rude.2018-09-27"
"The hotel needed updates, but it's OK if you're just spending the night. The floor needed cleaning. The mattress was hard, but the pillows were comfortable. Good breakfast.2018-08-25"
"We couldn't have been happier with our hotel stay. The area was beautiful, and my daughter loved the on-site train restaurant. It was nice to say somewhere that caters to the entire family.2022-02-21"
"This hotel was wonderful in every way. The room was clean and comfortable, the front desk clerks were friendly, and parking was convenient. Definitely stay here.2022-01-06"
"The hotel didn't provide daily housekeeping; I had to call for towels and decaf coffee, which they were out of. Parking was $22 per night.2021-07-05"
"A positive experience. The hotel staff was calm and helpful during a stressful parade day, and our stay was great.2015-11-06"
"The hotel room wasn't fully cleaned when I checked in.2022-02-03"
"Our stay exceeded our expectations. The room was clean, and the hotel employees were helpful. Easy checkout. The breakfast attendant was especially helpful with my disabled family members. I definitely recommend staying here.2021-11-18"
"The hotel was near the hospital. The alarm in the empty room next door went off for 45 minutes; someone from the front desk had to go turn it off. No coffee available in the morning before I had my medical appointment.2021-05-27"
"The hotel room was nice and clean, and the bed was comfortable.2020-11-12"
"Nice hotel near Sprint Center. It looked fairly new and was quite clean. The staff was super friendly and helpful. There was construction directly across from our room; the hotel provided earplugs, but I didn't hear any noise and didn't need them.2018-08-20"
"Great experience. The hotel room was nice and comfortable, and I loved the modern bathroom layout and walk-in shower. We woke up to construction noise from a new hotel being built across the road. I liked being able to get Starbucks coffee, though my Starbucks card wasn't accepted.2018-03-25"
"I loved this hotel, and it was close to everything we planned to do over the weekend. The room was quiet and clean, and the staff was friendly and helpful. Stay here.2018-03-21"
"Conveniently to Averst Theater. The staff was remarkable. I didn't like paying for parking, but that was my only complaint. I recommend this hotel.2016-12-12"
"Good location. Few amenities for the price. A beautiful, quiet hotel. Nice, clean room. Beds were very comfortable. Limited TV channel selection. Bottled water in room cost $6. Front desk clerks and valets were friendly and helpful.2015-01-29"
I’ve been using HotelGuides for over 8 years. The agents are very helpful, and they try to accommodate every request. I like that when they email a booking confirmation to you, they include the hotel's address as well as its interstate exit number.
- Diana Ward
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Most of our competitors order these same hotels in other ways that make them more money.
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.