"The hotel entrance was hard to find. The key card didn't work, but the room was nice. There were plenty of charging ports, but few electrical outlets. There was only one plastic cup and a few disposable coffee cups. Not enough garbage cans. The heating and cooling unit was noisy, but other than that, the room was quiet. The staff was pleasant enough, but wouldn't recommend any restaurant except the one on-site.2021-09-19"
"The AC fan in our hotel room was very loud, and we couldn't turn it off. It was so loud that we couldn't even watch TV.2020-08-04"
"Good breakfast buffet. I had no problems during my hotel stay. Stay on a higher floor to avoid traffic noise.2016-10-09"
"Great location. The hotel was clean and updated. Easy check-in and checkout and awesome complimentary breakfast. Free, convenient parking. Great sports bar and restaurant called Miller's just across the street.2018-11-27"
"Not much to do within walking distance. The hotel was a little pricey, but the room was awesome and the staff was friendly. I recommend staying here.2018-05-29"
"The hotel manager was unprofessional and rude, and I didn't like how she treated the clerk.2018-05-25"
"A good, clean hotel with excellent service.2017-07-25"
"Good value. The hotel was clean, and the room was nice. Pleasant employees. The full breakfast was tasty.2017-04-30"
"The hotel was dated, and the carpet on the 4th floor was soiled and needed to be replaced. The room was clean, quiet, and well-stocked. The beds were firm and in good shape. We checked in quite late, but it went smoothly, and the noon checkout time was appreciated. The service was excellent. Good place to stay, but we thought it was too pricey. No complimentary breakfast. The $35 parking fee was ridiculous. We recommend finding other options.2019-12-04"
"Great stay for a good price, but I was disappointed that the hotel didn't provide a complimentary breakfast.2019-01-11"
"Nice hotel. No complimentary breakfast, though.2018-10-28"
"Excellent accommodations. The hotel didn't provide a continental breafkast, but there was a snack bar in the lobby.2017-12-25"
"Close to the hospital. The hotel elevator wasn't working, and I struggled to walk up and down 2 flights of stairs due to a medical condition. We had trouble with the key card for the parking lot gate and were stuck in the garage for 15 minutes waiting for someone to come open it. Not a good experience.2017-10-13"
"The room was clean other than the dirty carpet. The AC didn't work; we had to call twice before someone came to fix it, but he was nice. We woke up to a warm room, but were given free parking and breakfast as compensation. The hotel employees were nice, professional, and friendly. I'd stay here again because of them.2018-06-21"
"There was hair all over the bottom sheet and pillowcase. It took 3 tries for the housekeeper to get the proper sheet size to make the bed. Then the sprinkler system sprang a leak and flooded the hotel room.2018-01-03"
"Clean room with comfortable beds. The hotel staff was professional and helpful, and a breakfast buffet was available. We'll definitely stay again.2017-08-04"
"The common areas could've been cleaner, but the hotel staff was accommodating and pleasant.2018-10-29"
"Ideal location for our needs. The hotel was noisy, and I had to pay extra for parking.2018-10-01"
"Close to the New England Baptist Orthopedic Hospital and located on the T line. The hotel staff was helpful, and the valet parking was a plus. Nice selection in the cafe.2018-02-19"
"The hotel was clean and comfortable. Ask for a room on a higher floor where the street noise is more muffled.2018-02-04"
"The hotel staff was accommodating, and the taxi service to and from the hospital made for a stress-free stay even with the bad weather. The workout equipment in the gym needed maintenance, though. I'd stay here again.2018-01-10"
"Walk to Dana Farber Hospital. The hotel room was clean, and the employees were friendly and helpful.2017-09-20"
"A man walked into my hotel room mid-day when my door was locked; he didn't knock or announce himself, and quickly left when he saw me. The AC cycled loudly and disturbed my sleep. The front desk clerks were rude and acted like it was an inconvenience to get me a 3rd key. I didn't feel safe and don't recommend staying here.2017-08-18"
"The hotel was clean, and the room was large. I was happy. Stay here.2015-04-22"
"Convenient to Boston Childrens Hospital and Dana Farber. Nicely decorated room with a comfortable bed. The front desk staff and concierge were pleasant, efficient, and helpful. Excellent restaurant. I highly recommend this hotel.2015-03-24"
"The hotel staff was extremely accommodating, making my experience outstanding.2018-10-30"
"The room was clean, and the hotel staff was friendly and helpful.2018-05-31"
"The hotel was clean and modern. Needed an exhaust fan in the bathroom. The staff was attentive. I wish the door from the parking area were kept locked. The pool wasn't in service, but we got a courtesy pass for the hotel down the road. Great on-site restaurant. Parking was expensive. We had no real complaints.2016-04-29"
"The hotel was fine, but the drinking glasses were dirty, and I had to ask twice for towels.2018-09-04"
"Nice hotel. The room had a kitchenette that was well-stocked with dishes. The sofa bed was extremely uncomfortable, though. The lounge food was overpriced, so buy groceries and cook in your room.2016-06-27"
"The hotel was convenient, clean, and comfortable. Awesome room. My only complaint was the noise level from kids in a nearby room. Breakfast was impressive. Great place to stay.2016-02-15"
"Our entire experience was wonderful. The room was clean and comfortable, and the staff was awesome. The lounge menu was limited. I'll stay again.2015-07-20"
"The hotel was clean, comfortable, pleasant, and safe. Do stay here.2015-06-10"
"Nice location, nice room, and nice hotel clerk. Go for it.2021-06-26"
"Close to a lot of good shops. A good, clean hotel. Loved the suite with plates and utensils. The front desk clerks were friendly and accommodating, and I appreciated being able to borrow a wheelchair. I'd stay here again.2020-12-03"
"Beautiful hotel in an awesome location. The room was small but nicely decorated. There was nowhere to put my suitcase. The large TV and mirror were nice, and I liked the luxurious bathroom. Excellent personnel.2018-05-30"
"Near Fenway and across a narrow street from many restaurants. It was fun to walk in the area. Good room. The hotel staff was helpful and friendly. I mistakenly left my presentation at the front desk; when I called about it, they found it and sent it to me right away. I'd definitely return.2019-05-03"
"I had an excellent hotel stay. Valet parking only, but it was quite efficient.2019-01-24"
"Great location and rates. The hotel was clean. The WiFi worked well with Apple systems, but not Android systems. Good place to stay.2018-11-25"
"A fabulous experience. The room was clean, the staff was friendly, and breakfast was delicious. Great hotel; don't hesitate to stay here.2018-02-21"
"The staff graciously accommodated my early arrival and let me check in. The room was spacious and clean. My experience was excellent, and I highly recommend this hotel.2015-11-10"
"The hotel was unique and groovy, though the rates were a little high and it cost an extra $45 for parking. The service, staff, room, and amenities were great.2019-09-03"
"Great hotel stay. The room was super clean. The staff was kind, friendly, and attentive; They even held our bags and parked our car. I highly recommend staying here.2019-04-16"
"I had a pleasant hotel stay and was treated with the utmost respect. Top-notch accommodations and staff.2018-11-04"
"Great location. A cool hotel with a retro vibe. The room was clean and had a music theme that included a record player. There was a collection of records in the lobby that could be borrowed. My teen daughter loved it, but it's not for everyone. Limited continental breakfast. Valet parking included in and out privileges.2017-03-31"
"If you love rock and roll music and memorabilia, then this is the hotel for you. I loved the theme, and the staff was welcoming.2017-03-04"
"The room was comfortable, and I had a good night's sleep. The hotel clerk was kind, welcoming, and friendly; he definitely set the tone for a pleasant stay. The restaurants were convenient, and the food was great.2019-05-20"
"I really liked this hotel. It was located near many attractions. The employees were kind, and the food service was good.2019-04-20"
"Walk to restaurants and art museums. Just a few blocks from the $5 express bus to Logan Airport. The hotel room was clean and quiet.2016-06-03"
"Nice hotel, but there was no hot water for 2 nights.2016-02-16"
"Good location. The room wasn't clean. The front desk clerks weren't at all helpful.2015-03-19"