"The staff was cheerful and helpful, and service was prompt. I highly recommend this hotel.2016-10-21"
"I had a wonderful stay at this hotel. Great location. The room was comfortable, the facilities were excellent, and the staff was extremely helpful. Go for it; you won't regret it. 2016-10-01"
"Good hotel stay.2016-06-06"
"Lovely hotel with outstanding personnel. Breakfast was super. There were only 2 luggage carts, and some guests monopolized them.2015-09-29"
"The hotel was within walking distance of Rogers Arena and many good restaurants. The room was clean, quiet, and affordable. Excellent staff; everyone went out of their way to accommodate us. Slow elevators were the only negatives.2015-06-17"
"The hotel room was clean, and the staff was friendly. I didn't like the big pillows, though..2018-04-16"
"Nice, clean room. The bedding was extremely comfortable, and I loved the Seattle's Best coffee. Friendly staff. I was disappointed that the restaurant wasn't open for breakfast. I'd stay again.2017-09-18"
"Convenient to events and restaurants. The hotel was clean and comfortable, and the staff was helpful. The on-site restaurants had limited seating for families with underage children.2016-12-19"
"Great location. The room, lobby, and restaurant were all nicely furnished and well-maintained. Stay at this hotel.2016-08-18"
"OK experience. There was hair in the bathtub, but the checkout clerk waived the parking fee, which was nice. Everything else about the hotel was good.2016-04-18"
"This hotel is reliably good. Great location in Gastown near the cruise ship pier. Pleasant employees.2017-05-23"
"Close to the train station, cruise terminal, Stanley Park, and Gastown, and a direct shot to the airport. The hotel was clean, and the staff was helpful and friendly. We were able to store our luggage before and after checkout while we explored the city. Nice view from the outdoor breakfast terrace.2016-07-25"
"Lovely, large hotel room. Great in-room dining service, and the food was fantastic.2015-10-01"
"Good location. Excellent hotel. I loved the good-sized room, but wish there had been another lounge chair. The staff was friendly and helpful. Great food. Highly recommend.2015-04-24"
"The hotel was expensive, and parking was too. The heated pool was cold. The TV didn't work in the morning, but I'd had it by then and packed up and left. I liked that the children's meals were free, and the room service fellow was amazing.2019-04-05"
"The hotel was clean and comfortable, but about as plain as possible. OK for the price.2018-11-03"
"The hotel seemed overpriced for the room and service. My stay was just average, and both check-in and checkout were problematic.2018-10-01"
"We had a comfortable stay at this hotel. The staff was accommodating and provided excellent service. Breakfast was great.2016-07-08"
"A short walk to the cruise ships, and there were many shops and restaurants in the area. My entire experience was perfect. My hotel room had great amenities, and the service was exceptional.2016-07-06"
"Great location near the cruise port. Reasonable rates. The room was comfortable and tasteful. The hotel staff was friendly and knowledgeable about the area. 2016-05-18"
"Great hotel in a great location. The staff was kind and helpful. Valet parking was expensive.2016-04-26"
"Great place to stay. The room was nice, the staff was pleasant, and breakfast was awesome. Stay here.2017-08-03"
"I have trouble with stairs and requested a room on the 1st floor, but arrived to find we had to walk up a flight of stairs to get to the lobby, then took an elevator to the 1st floor. The beds were comfortable, but we were subjected to loud music from the live band at the downstairs bar. When I called to complain about the noise, the clerk told me it was to be expected at a downtown hotel.2017-06-14"
"Lots of street noise, and we had to open the window since the room was quite warm. Good location and staff.2017-03-28"
"The hotel room was quiet small.2016-06-26"
"Not a good value. The hotel room was small, and there was a lot of noise from the hallway. The staff was average at best. The elevator was slow, and there was no complimentary breakfast. Parking was expensive. Find another option.2016-06-05"
"I spent a night in total luxury at this hotel. Just a 5-minute walk to our cruise ship, and there was even a shuttle service to the ship. No airport shuttle, though, and the taxi wait was about 20 minutes.2016-08-06"
"Conveniently located at the cruise ship terminal. Beautiful hotel with a comfortable, lovely room. The staff was friendly. This is a pricey choice.2016-07-09"
"Nice hotel, but since it was already expensive, it was annoying to have to pay for Internet access. Ideally located for our Alaskan cruise.2016-05-22"
"Expensive but wonderful hotel. I felt the price was worth it. Everything was so convenient. Short walk from the Canada Line to the hotel. Having a room on the dock side allowed us to watch our cruise ship arrive in the morning. The morning we checked out, we left our luggage with the bell staff. The next time we saw it was in our stateroom on board our cruise ship. We'll stay again.2015-06-28"
"The hotel was expensive, and the room was the size of a postage stamp. No complimentary breakfast.2016-05-20"
"The hotel was convenient to Canada Place, and the 2-room suite was an excellent value.2016-05-07"
"We had to park 2 blocks away and walk to the hotel with our luggage. The bathroom was bigger than the bedroom, and the toilet ran all night. The room did have a window, but it faced the cement wall of a closed, run-down building. The bed was a double, not a queen. I'd never stay here again.2016-05-03"
"Great location. The hotel was dated but clean, and the staff was wonderful. They went out of their way to give us useful information and accommodate our needs. If you're not planning to spend a lot of time in the room, this is the place.2015-09-22"
"The room was small, but had all the amenities I needed. It was fine for an overnight stay. The hotel staff was helpful.2015-09-13"
"I had an accessible bathroom, but there was no shower bench. The restaurants were closed, so we had to order out, and the hotel staff was helpful and brought the food to my room since I'm not very mobile. Excellent service. Good place to stay.2021-04-23"
"The hotel room was nice and clean. The staff was friendly and willing to help.2019-05-20"
"Good location. The hotel room was clean. We were pleasantly surprised.2016-09-16"
"Excellent location for shopping, sports events, dining, and sightseeing. The room was spacious, and the views from upper levels were stunning. Excellent service. Stay at this hotel.2015-06-26"
"I wasn't happy at all. The room was small and didn't have a fridge or microwave, and the towels were stained. The elevator sounded like it was going to break. Parking cost extra. Don't stay here.2019-02-08"
I have never found a hotel booking site so easy to use. I had my room booked in less than a minute. The hotel where I had planned to stay had an issue. I was panicking. I clicked on HotelGuides' website, got a room, and checked in 15 minutes later.
- Emily Bryant
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.