City University Hotels – Edmonton, Alberta

"Reasonably priced and close to Rogers Place and bars on Jasper Avenue. The hotel wasn't what I expected, though it was clean and the staff was friendly. The lobby was nice and updated, but the room was outdated and worn. The beds and pillows weren't comfortable. The shower in the 1st room smelled like sulfur or sewage; the front desk clerk was apologetic and moved us to a different room. The hair dryer caused a short circuit. The $15 parking fee was annoying.2017-08-02"

"Seemed overpriced. Good staff, but the hotel needed better cleaning.2017-01-23"

"Not a bad hotel if you need to be downtown and don't want to spend a lot of money. The room and hallways were pretty dated, but the room was clean. The staff was super friendly and helpful.2016-11-18"

"Located in a bad area. The hotel smelled horrible, and the room was filthy. The shower didn't work. We cancelled our 2nd night and went to another hotel. Not a good experience.2015-07-21"

"We didn't sleep well during our 2-night stay at this hotel because other guests talked loudly late at night.2019-09-29"

"The hotel was OK and the employees were pleasant, but some of the people at the pool were kind of creepy. I'd stay here again.2019-03-11"

"Close to Rodgers Place, and there were nice restaurants nearby. Great rates, too. The beds were awesome, and the staff was kind. No surprise fees. Great experience overall.2019-01-13"

"I was totally satisfied. The hotel was within walking distance of the conference centre and other venues. It was quiet and inexpensive. Breakfast was a plus, but I didn't like the plastic cutlery.2018-06-03"

"The hotel was nice, but it was extremely hot in the room. The AC was shut off, and the staff couldn't do anything about it.2018-03-11"

"The hotel staff was excellent and took good care of me. The kitchen attendant was hospitable and went above and beyond to make sure everyone had what they needed.2019-07-16"

"The hotel staff was friendly.2018-03-15"

"The hotel was comfortable. Good place for a short stay.2017-11-21"

"Walk to everything. The hotel was nice and cheap, and the employees were pleasant.2017-08-02"

"Good hotel. No issues.2017-03-01"

"I had a very satisfactory hotel stay. Book it.2019-11-06"

"From start to finish, we loved everything about this hotel. Our room was exceptionally nice and clean, and the front desk clerks were friendly and helpful. Stay here.2015-09-23"

"We stayed at this hotel for our anniversary, so the staff gave us a room upgrade. Unfortunately, we heard a loud generator noise, and the heater rattled. The front desk clerk said they'd move our bags to another room while we were out, but when we returned the new clerk didn't know anything about it. We finally got a quiet room on the 3rd try and gave us a complimentary breakfast for our trouble. Our quiet room did get noisy at 8 AM due to construction on floors above ours.2017-10-13"

"Good location. The hotel staff was friendly.2017-04-22"

"The hotel staff was welcoming and helpful. Park your car and walk everywhere.2016-11-08"

"Older hotel with poor soundproofing. The people in the next room were so loud that we called the front desk at 12:30 AM to deal with it. The room was clean and met our needs.2016-05-09"

"The hotel was beautiful, but difficult to find because of construction in the area. More secure and accessible parking would've been nice.2015-12-01"

"I had a pleasant stay. Great location. The room was clean, and the beds were comfortable. The hotel staff was friendly. Someone charged valet parking to my room in error, though. 2019-07-30"

"The hotel was quiet and clean, and the beds were so comfortable. I recommend staying here.2017-06-13"

"Good hotel stay.2017-04-04"

"There was nowhere to park when we arrived, and no suggestion as to where to park.The check-in line was long. Don't stay at this hotel.2017-02-21"

"Close to the new arena. The hotel was clean, quiet, and comfortable. Good stay.2017-02-20"

"The hotel was conveniently located. The room was clean, and the staff was pleasant. Great place to stay.2019-10-02"

"An awesome, relaxing, affordable hotel. I was satisfied with the service.2018-09-15"

"This hotel is the ideal place to stay. The view was great, the service was excellent, and the employees were courteous.2018-01-16"

"The hotel room was nice, big, and clean.2017-07-19"

"Good hotel.2017-01-19"

"Great stay. The hotel clerk was accommodating, but there was no welcome cookie. The only coffee in our room was decaf. I recommend staying here.2019-09-30"

"The hotel was OK and close to my medical appointment. The in-room coffee was terrible, and the bed covers were like cardboard.2019-01-10"

"The hotel was clean, and the staff was friendly and helpful. If you want a quiet, relaxing environment, this is a good option.2019-10-29"

"The motel was OK, but bring a hair dryer.2017-03-28"

"Nice, quiet motel. Good stay.2017-01-05"

"Everything was great. The motel room was nice, the staff was friendly, and I enjoyed the restaurant and lounge.2016-12-04"

"We had an excellent stay. The motel was close to shops, restaurants, and sporting event venues. The room was clean and comfortable, and the staff was friendly, professional, and helpful. There was an on-site restaurant and lounge with good food for reasonable prices, and there was a Tim Horton's in the building. Parking was a bit of an issue, but that wouldn't stop us from staying here again.2016-11-21"

"Great motel stay. Breakfast was excellent. Make sure your fridge is turned on.2019-10-06"

"Good rates. The hotel room was clean and great, and the staff was friendly and helpful. We'll stay again.2019-09-28"

"I had trouble finding the hotel, and the employees weren't too helpful. The room was clean, though, and the price was right.2019-07-27"

"Good rates. The room was clean and adequate, and the hotel was quiet. We could have used instructions for the heater and fridge since we don't travel often and don't know what to check. It was nice having a continental breakfast. We'd stay here again.2019-05-16"

"The hotel was nice and clean, and the employees were pleasant.2019-03-26"

"I had a nice stay. The room was clean, and the hotel staff was professional and polite. The breakfast buffet wasn't free.2019-04-18"

"The room was shabby, and the carpet was dirty. The hallway carpet was filthy. Good check-in and helpful clerk. Friendly employees. The restaurant food wasn't bad. I wasn't sure the elevator would make the trip. This hotel is OK if you just need a place to sleep.2017-11-16"

"The hotel room was outdated and not very clean. The bed and bedding were uncomfortable, and it was noisy all night and into the morning. The bathroom door wouldn't shut. Check-in and checkout took too long. Don't recommend.2015-05-04"

"The hotel room was clean, and the bed was comfortable. The stairs were on the exterior, and one elevator was out of order.2017-10-29"

"Close to Kingsway Mall, and easy access to Yellowhead Highway. The hotel room was clean, and the beds were comfortable. Friendly staff and tasty food.2016-10-03"

"The hotel was clean and bright, and the room was nice. Lovely front desk staff. They were quick to replace our TV remote control when it didn't work. Room service was prompt, but the food wasn't very good. I recommend staying here.2015-10-06"

"Good hotel. Stay here.2019-02-20"

"The hotel was clean, quiet, and nice. Good service, too.2018-07-05"

"The duvet on one of the beds was dirty. I told the hotel clerk; she said the manager would call me, but that never happened. Choose another place.2016-08-27"

"Nice lobby and lounge. I was tired when I arrived, and the hotel clerks went above and beyond. I was grateful.2019-08-17"

"The toilet and light didn't work in the 1st room, so I was moved to another room. I found dirt and crumbs in the sofa bed in the 2nd room, and I could feel the springs. The pillows were like baseballs. There were a lot of drunk people outside the hotel. The checkout clerk didn't give me a receipt.2019-06-01"

"Good value and good hotel stay.2019-04-18"

"The heater at the hotel had been shut off, so the room was freezing. I had to call the front desk twice to get the situation resolved.2019-04-02"

"I checked in late after a long flight, and the clerk said I could check out an hour late. No Do Not Disturb sign in the room, and a housekeeper walked in my room without knocking at 9 AM. An hour later, the front desk clerk called to see when I'd be leaving, waking me up again. The shower handles were about to fall off, and the water temperature was hard to control. The restaurant was expensive, though the service was excellent. Find another hotel.2016-09-30"

"Good hotel. Fine facilities, and it was quiet and peaceful despite being on a main road. The check-in clerk seemed a bit inexperienced. I've stayed here 3 times and like it.2016-02-03"

"Easy to access and close to shopping. Hotel room was clean, and the bed was really comfortable. The sink had poor water pressure, but the shower was wonderful. Staff was always friendly and greeted us each time they saw us. Nice place to stay.2015-02-22"

"The hotel was clean and affordable. Nice, helpful staff. I was happy.2018-09-05"

"Not a great area, so parking was a bit scary. Seemed a bit overpriced. The hotel common areas were run-down, but my room was fine and had a comfortable bed. Excellent staff. Not recommended for women traveling alone.2016-05-26"

"Close to West Edmonton Mall. The area didn't seem very safe. The hotel smelled musty and needed better soundproofing, but the price was right. The hallways needed vacuuming. Our room had a view of the AC units, but the bed was comfortable. The towels were old. Nice staff. Not a horrible place, but it needed updating.2016-05-26"

"The hotel room was clean and comfortable. Excellent staff and good food. I'd stay here again.2016-04-12"

"The hotel was showing its age. The room was small and cramped. So was the breakfast room, and it was also extremely hot and muggy. Great staff, though.2019-07-23"

"The rates were OK. The hotel was fine, but it wasn't what I expected.2017-04-16"

"Nice hotel. The room was clean, but I was disappointed that not all guests got a complimentary breakfast. The restaurant was pricey. I'd stay here again, but I'd eat out.2017-07-21"

"Great location. We loved the room and decor at this hotel. However, there was a lot of noise late at night, even after we complained to the front desk staff. The checkout clerk apologized, but no discount was offered.2016-07-27"

"It was a delight staying here. The hotel was quiet, and the staff was professional.2019-12-01"

"The hotel was convenient to stores and IKEA. We'll stay here again.2018-08-11"

"Check-in was well-organized, and the extra pillows we requested were in the room. There was no complimentary bottled water as we expected. When I asked the hotel clerks about it, I was told that "tap water is just as good." Excellent staff at the on-site restaurant.2016-08-21"

"Average hotel room, but it was clean and met our needs for an overnight stay. The shower was quite large and had both a fixed showerhead and a hand-held one. Ask for a room away from the traffic noise. All the employees were professional and accommodating. We liked the noon checkout time and the exercise room. We were able to check out an hour late for no additional charge.2018-10-09"

"Great location. The hotel was clean, and the staff was friendly. My granddaughter loved her room with bunk beds. The banana bread was an extra treat. We had a wonderful stay. Book it.2018-01-10"

"Excellent rates. The lobby could've used more color, but it's a lovely, quiet hotel. No complaints. Go for it.2016-07-07"

"The room and bathroom needed better lighting, but the bed was perfect. It was super comfortable, with nice, clean bedding. No microwave. Good stay overall.2016-01-21"

"Great room. Great room and front desk clerks. The employees were friendly and efficient. We only had a few minor complaints. Someone left their room service dishes outside their room Saturday morning, and they were still there on Sunday. And the breakfast buffet was cold, so I don't recommend it. Order breakfast from the menu. But I definitely recommend this hotel.2015-11-17"

"The hotel was pet-friendly and had an area for dogs and an area for smokers. Beautiful suite with a king-sized bed and whirlpool tub. The kids had a private room with bunk beds. There was a mall across the street, and a liquor store on the property. We weren't told about the parking area in back, and the parking lot in front was busy because of other businesses there. This was one of my family's best hotel stays.2016-10-12"

"Close to amenities and fairly priced. I stayed at this hotel for 4 nights, and it was quiet. But the room was always either too hot or too cold. The gym was small and didn't have much equipment. I'll probably stay elsewhere in the future.2015-05-05"