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How to View or Cancel Your Reservation


Please cancel your reservation directly with HotelGuides.

Click here to view or cancel a reservation

Or call us at 1-800-916-1392.

Beware: Some reservations have expensive cancellation penalties. Please read the hotel's policy carefully – before you cancel.

To cancel multi-room reservations, you must cancel the reservation for each room.

If you do not cancel through HotelGuides, we cannot help you if the hotel charges you for an unused reservation.




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Hotel Booking Tips
  1. Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas?
  2. Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night.
  3. Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty?
    More >
  4. When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
  5. The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.



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