"The hotel was wonderful, the staff was excellent, and the on-site restaurant, Blu, was phenomenal. Definitely stay here.2020-07-19"
"Close to the cruise terminal, but the hotel was old, dilapidated, and seemed overpriced. The bathroom was dark, the sink drain cover was missing, and the sink was coming off the wall. The ceiling vents were loose. No counter space, and the handicap bench in the shower was damaged. Only one of the elevators worked. There were a lot of negatives about this place; I wouldn't stay here again.2019-04-01"
"Good hotel stay. The room was clean, and the staff was courteous. The restaurant food was average.2017-04-20"
"Great pre-cruise location. Good room. The check-in clerk was rude, but other employees were nice. The food was average.2017-03-29"
"A pleasant hotel, but the restaurant was overpriced.2016-12-24"
"The hotel staff was courteous and helpful, especially with leaving our car while we went on a cruise and getting a shuttle to the port. 2019-12-04"
"Just a 5-minute drive to the Catalina ferry. The hotel was tired, with dark rooms and furnishings, but the beds were comfortable and clean. The front desk clerks were friendly and helpful. Breakfast wasn't good. Plenty of parking. Ask for a room that doesn't face Gaffey Street, as the traffic is heavy 24 hours a day. There were chain restaurants nearby.2019-11-09"
"This hotel is a nice place to stay.2018-04-11"
"Nice hotel with friendly employees. No on-site restaurant.2017-02-23"
"We can't say enough good things about this hotel. The room was comfortable and more than adequate, and the front desk clerks were so helpful and gracious. Nice breakfast in a nice setting. There was a shuttle to the cruise port. Don't thing twice; this is a great place to stay.2017-02-12"
"The floor was clean, but there was mold in the corners of the room. No in-room coffee, and the AC was noisy. The remote control batteries were dead, so it was impossible to watch TV. No stopper in the sink. The front desk clerk was friendly. Spend a little more and find a better motel.2021-10-17"
"The room was comfortable. The hotel clerk was superb; she let me check in early. I didn't like the $200 deposit, but I enjoyed my stay and recommend it.2021-06-30"
"Good value and close to the cruise port. The hotel was fine; I had no complaints. The room was clean, and the beds were comfortable. The front desk clerk was pleasant. Go ahead and stay here.2019-02-17"
"Great experience. The hotel was clean and updated. Comfortable room with windows that opened for fresh air. The AC worked perfectly, and the bed was comfortable enough that I slept well most of the night. The employees were friendly and helpful, and the pool and whirlpool area was nice. Good breakfast with many choices.2017-08-14"
"The hotel needed better soundproofing; I heard loud traffic noise from the adjacent freeway. Don't stay here.2016-05-31"
"Nice room, but there was nothing to do while staying at the hotel. Excellent staff. Plan on taking a cab to entertainment.2016-01-18"
"The motel was really clean, but it looked more like a Motel 6 than a Ramada.2019-12-26"
"Clean motel with super great customer service.2019-04-06"
"Horrible motel. The rooms were filthy; I had to change rooms twice. The wallpaper was peeling and the wall was stained, the blankets were thin, and there were only 2 pillows. The toilet hadn't been flushed, the pipes under the sink were filthy, and there was mildew in the shower. Don't stay here.2016-03-16"
"Reasonable rates. The motel employees were friendly and considerate, but the room smelled like smoke and dogs. The only exercise machine I wanted to use was broken. Breakfast was a disappointment and had no protein.2015-08-19"
"Nice area for walking, and stores and restaurants were nearby. Good value. The motel room was nice, bright, and large. Easy check-in. My only criticism is that the laminate floors were extremely dirty.2015-07-08"
"We liked the design of the hotel room, and got a room on the top floor as requested with a nice view of the Queen Mary and harbor. Good variety at breakfast. I wish we could've stayed longer.2017-11-28"
"The staff was welcoming and nice and helpful even after we checked out and realized we'd left something behind. I highly recommend this hotel.2016-10-26"
"We were put in a ground floor room just 25 feet from a wedding reception. It ended at 11 PM, but the party moved to the adjoining room. At 1 AM, we finally called the hotel clerk to complain, and the noise stopped about a half hour later. Breakfast at the restaurant was quite good.2016-08-28"
"The hotel was beautiful and clean, and the employees were friendly and helpful. Definitely stay here.2016-02-09"
"Beautiful hotel with great customer service. You must stay here.2015-09-14"
"Everything at this hotel was perfect. Beautiful place to stay, and the room was clean and peaceful. We liked the delicious cookies at check-in. We went for walks and enjoyed the nice scenery. We'll be back.2015-08-14"
"Nice location with an awesome view of the harbor. I had a great overnight stay. There was a free shuttle to the downtown pier.2019-02-19"
"Great location if you enjoy walking and exploring. Our hotel room was comfortable and clean, and the staff was helpful and courteous. Nice shuttle to and from the cruise port. Parking was safe and clean, and we were able to leave our car while we went on a cruise. I definitely recommend staying here.2016-07-08"
"Extremely convenient location near stores and restaurants. The room was spacious and beautiful. I loved the sleek, modern style, and the bed was comfortable. Friendly, understanding personnel. The food from room service was delicious. Be prepared to pay for parking in the nearby structure. A wonderful experience. You'll enjoy staying at this hotel.2016-03-15"
"Not the best neighborhood. No clock or TV listing in the room. No soda vending machines. Had to park in a city lot next to the hotel. No security. Find another place to stay.2015-10-23"
"I had trouble connecting to the wireless Internet, but the front desk clerk gave me a number for technical support, and that call was successful. I wasn't impressed with the quality of the food. I enjoyed my stay and would definitely recommend this hotel to others.2015-06-19"
"Great location and interior. The hotel room was nice and clean with modern decor. Short walk to the convention center, restaurants, and a park. Limited room service menu, and no one answered the phone when I called for room service. I had to go to the front desk, which was annoying.2017-07-07"
"Walk to restaurants, shops, and the Terrace Theatre. All the hotel employees were nice and helpful.2017-02-20"
"Nice hotel near many restaurants. I didn't like having to pay for wireless Internet access, but I'd definitely stay here again.2016-11-30"
"The hotel was convenient, nice, clean, and comfortable. The cafe was overpriced.2015-09-15"
"I loved the hotel room, but the pool area was extremely disappointing. The restaurant was excellent.2019-08-01"
"Great hotel stay.2019-06-26"
"Nice experience. Reasonable walking distance from the convention center. The beds were comfortable, and I had no issues with housekeeping. The hotel clerks were helpful with restaurant recommendations and information about the city. They were also good about keeping the noise level down.2017-03-24"
"I had a pleasant stay at this hotel. Convenient to local attractions. I'd stay here again.2016-03-18"
"The hotel clerks were great and very helpful. We'll stay here again.2016-01-31"
"OK hotel. It was very clean but had other issues. We had to have our key cards re-set repeatedly. Nothing at the front desk went quickly. The housekeeper forgot to leave fresh towels the 2nd day. We called the clerk and asked for 4 towels, but were told nothing could be done until morning. I insisted, but ended up having to pick them up from the front desk myself, and there were only 3. No AC in the hallways or elevator, though it was hot and humid out.2016-07-01"
"My key card had to be re-set almost every day, but the hotel staff was courteous and friendly. I'd stay here again.2015-11-21"
"A bit of a walk from the convention center. Good hotel.2015-02-19"