"The hotel was under construction, and I woke at 7 AM to a the sound of a jackhammer on the other side of the bedroom wall. No fridge in the room. I was given a handicap room, and the shower flooded the bathroom floor. The exercise room in my garage is better than the one at this hotel, and it was too warm. No on-site restaurant, and the bartender in the small lounge overcharged me. Not a 4-star hotel; be prepared for a 2-star experience.2016-12-26"
"The hotel room was clean and spacious. Great stay.2015-05-27"
"The hotel was old and pricey. Shop around for a better option.2019-04-18"
"Located downtown, with lots to do in within walking distance. The hotel room was nice, clean, and had a great view. The only negatives were the $40 parking fee and $20 facility fee.2018-01-11"
"Wonderful hotel. I especially loved the fresh flowers all over; the aroma was intoxicating. Great staff; they even sent off a FedEx box for me. The $36 parking fee was steep.2015-09-21"
"We had to drop off our luggage in the early morning, and the hotel staff assured us it would be tagged and placed in our room. But when we returned, it wasn't in the room or tagged with our name, so instead of a nap, I had to chase down our bags. Not a great experience, especially considering the price.2015-07-14"
"Great location. Nice hotel room. We enjoyed the pool area. Needed a better bar with more seating.2015-03-31"
"Clean room and friendly, helpful staff. Stay at this hotel.2018-06-08"
"In the heart of the Gaslight District, so there was easy access to restaurants and stores. Seemed expensive for the size and view. Our room was the size of a postage stamp, and it was noisy since it faced the street. Our "city view" was of a tall office building. The hotel lobby had dim lighting.2015-04-26"
"The hotel room was a bit small and had a view of the room, but it was elegant and comfortable. I appreciated getting a room far from the noisy elevator, but I was a bit nervous about being right by the staircase.2018-10-27"
"Don't waste your money. The hotel room was small, the curtains wouldn't close all the way, and the phone didn't work. Poor service, too. Won't stay again.2015-06-08"
"Great downtown location. The hotel was quiet, and the employees were nice and helpful.2019-08-05"
"The hotel was close to everything in Gaslamp and downtown. Walk to the convention center and other attractions. The staff was attentive and helpful.2018-11-12"
"Convenient to Little Italy, with indirect Portside views. Good value. The hotel room was nice, and there was a RiteAid less than 2 blocks away.2021-11-09"
"Close to the cruise terminal. The hotel shuttle picked us up from the airport and later took us to the cruise port. Stay here.2018-05-19"
"Great location. The room was clean and comfortable, and the hotel staff was friendly. Go for it.2017-11-27"
"The hotel was on a main street. The staff was exceptionally helpful, friendly, and nice.2016-12-23"
"Great experience overall. The hotel staff was professional and friendly, and pets were accommodated. Had to pay for parking, though, and the nearest park for pets was a few miles away.2019-01-15"
"The hotel was old. The room was small and had an old window AC and steam radiator. The shower was small and there was no hot water. At least the bed was fine. The elevator was gated. Friendly staff. Next time I'll pay a little more and stay at a better place.2019-09-28"
"The wireless Internet didn't work in my hotel room. The elevator was difficult to use. Find another place to stay.2017-09-12"
"Old hotel. AC was noisy and didn't cool the room. It was replaced the last day of our stay, but that just left dust hovering in the room. Bathroom was dated and had poor lighting. The shower was too small, and the fan was too loud. Good housekeeping, though. Elevator door was hard to open. Brian's Restaurant staff wasn't friendly. Don't stay here.2015-02-18"
"The room was well-appointed, but the hotel was so noisy that I couldn't sleep even with the provided ear plugs. The staff and valets were helpful and efficient. Good breakfast, and the attendant helped us get a to-go container.2020-02-21"
"The hotel staff was pleasant and helpful, and I liked the valet service. Breakfast wasn't economical.2018-07-27"
"The hotel staff was friendly and helpful. Nice place to stay.2016-01-26"
"The room was clean and nicely appointed. However, there were no hangers in the armoire, and there was no fridge. There was an ironing board, but no iron. Traffic noise from I-5 made it difficult to sleep. There were lines of people at the elevators, and the security cards rarely worked. No airport shuttle. Find another hotel.2021-06-01"
"The hotel was nice, clean, and quiet. I was charged for the in-room safe, which I didn't use.2018-09-27"
"The room was spacious and clean. The underground parking cost $16 per night for guests, but park and cruise was just $5 per night. The hotel had a free shuttle to and from the ship.2018-05-13"
"Nice hotel. The room was spacious, but the heater was noisy when it cycled off. The bathtub was small. Friendly employees and great customer service. No meat at breakfast.2018-01-14"
"The hotel wasn't what I expected. The carpet in my room looked and smelled new but needed airing out. Superb front desk clerks and shuttle drivers. Breakfast was a real treat. Good place for a short stay.2017-12-04"
"A quiet, basic hotel. The room had a microwave, fridge, and 1-cup coffee maker, and both coffee and hot water for tea were available in the lobby. No one bothered us.2017-07-08"
"The hotel was convenient to downtown events. The room was clean. Great staff, and they were attentive to our needs. Pay the extra fee for parking. If you park on the main street, you'll be subject to parking meter fees before 6 AM. A very good experience indeed.2015-07-02"
"The motel was less than a mile from the Naval Medical Center. The door didn't seem secure, so I didn't feel comfortable. There was a musty smell throughout the building. Parking cost $20. Definitely not a 3-star place.2021-11-01"
"An OK hotel. You get what you pay for.2016-12-28"
"This was the hotel from hell. There was trash under the bed. The towels were stained, and we only got 1 bar of soap for 4 people. When we asked for more, the staff told us that was all we were getting. There were tiny flies in the cups in the room. The breakfast bread was in zip lock bags. I'll never stay here again.2015-08-13"
"The hotel room was nice, clean, and had a good view. The bed was comfortable, and the bathroom had plenty of counter space. Nice lounge area on the 5th floor, and there was a good deli downstairs.2021-06-03"
"The room was small but nice, and we enjoyed the view. The hotel staff was friendly and helpful, and breakfast was great.2016-09-10"
I have never found a hotel booking site so easy to use. I had my room booked in less than a minute. The hotel where I had planned to stay had an issue. I was panicking. I clicked on HotelGuides' website, got a room, and checked in 15 minutes later.
- Emily Bryant
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To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
