"The hotel was conveniently located. The room and toiletries were fine, but the front desk clerks weren't helpful.2018-04-25"
"The hotel was nothing special, and the room was average. The check-in clerks were friendly, but at checkout, I seemed to be bothering them.2017-10-03"
"The hotel shared a parking lot with the outlet stores, so parking and traffic were horrible on weekends. The surrounding area was industrial, and there were no restaurants nearby other than fast food. No fridge or safe in the room, and the housekeeper never left enough towels.2015-08-17"
"There was no hot water, and we didn't notice until it was too late to move to another room. Banging from construction work in the next room woke us up at 10 AM. I asked the workers if they'd stop, but they said no. Consider other hotels.2020-03-30"
"Close to the Citadel. I highly recommend this hotel.2017-05-30"
"The entire hotel looked unkempt and smelled bad. My non-smoking room smelled heavily of cigarettes and mildew. The TV remote didn't work, and the TV was stuck on one channel. I was disappointed.2021-03-14"
"My motel room looked out on the parking lot, so I had to close the drapes to get dressed. The linens were old and thin, and there was no blanket on the bed. The bathroom was small, and there was no dressing area. Average place with nothing to draw me back.2016-09-20"
"A quality hotel near the USC medical campus, and next door to Little Tokyo. with accommodating personnel. It was clean and safe. From the front desk clerks to the security staff, everyone was accommodating. I accidentally left my house and car keys in the room after checkout, and the hotel returned them to me. A wonderful place to stay.2020-09-26"
"A disappointing experience considering the price. The hotel was being renovated and looked like a construction site. 2019-12-07"
"Close to restaurants and stores. The rates were affordable for L.A., and the room was spacious and clean. All the employees were courteous and accommodating. I definitely recommend this hotel.2019-08-27"
"A lovely hotel, and the front desk clerks, bell people, and valet were so incredibly friendly, helpful, and kind. The on-site dining catered to Asian tastes, but there was a small cafe and small room service menu for American tastes. There were many Japanese and Asian restaurants in the immediate area, including right across the street. I'd stay here again in a heartbeat.2019-04-21"
"The hotel was close to a Japanese restaurant.2018-11-07"
"The hotel was clean, but there weren't many restaurants nearby. The office was often unmanned. Some of the employees didn't speak English well, so some things weren't clear.2020-10-02"
"Located in the middle of everything Asian; most of the area restaurants were Asian. The hotel was remodeled, smoke-free, and smelled good. The staff was friendly. I had a great stay.2019-07-04"
"Good hotel. My stay was fine.2018-03-09"
"Easy to find. The hotel room was clean and had everything I needed. Nice bed; I slept really well. The only problem was the dirty carpet. Easy check-in, and the staff was nice. OK if you just need a place to sleep.2016-05-22"
"Cool spot for a weekend stay. Close to restaurants, the freeway, a gas station, and a liquor store. The motel was affordable, and there was nothing too bad about the place. Parking was tight. Book it.2021-08-31"
"Room was extremely small, but it was fine for one person. I was on the 9th floor, but woke up several times due to street noise and helicopter noise. Room service food and breakfast weren't that good.2015-01-20"
"Close to everything downtown. Nice, traditional hotel with great service. We were upgraded to a suite. Parking was a little tricky; clarify with the hotel exactly where to turn to get to the parking structure. I'd definitely stay here again.2016-05-17"
"I was disappointed when I entered the building; the hotel didn't look like online photos, and it wasn't especially clean. The elevators didn't look good at all. But then the room and amenities changed my opinion to surprisingly positive. This is an experience you should have if you're staying in downtown L.A.2015-05-21"
"Close to Disney Concert Hall. The room was clean, though a bit dark. The fitness facilities were fabulous. Enjoyed the bar and dinner. Breakfast was outstanding. Highly recommend this hotel. Bring a bathing suit.2015-04-28"
"The entire staff provided great customer service. Stay at this hotel.2021-02-20"
"The hotel needed better soundproofing. I could hear children screaming and crying in other rooms.2019-04-01"
"An awesome hotel. The staff was so helpful, qualified, and knowledgeable. Excellent housekeeping; the room was clean and crisp. Check-in and checkout went smoothly. The cafe menu needed improvement, and the food was too expensive. Fantastic wait staff.2018-01-13"
"The hotel was lovely, and the decor throughout was tasteful. Beautiful room with comfortable beds. The staff was friendly and helpful. Stay here.2017-09-22"
"An exceptional experience. Beautiful room with lovely linens and thoughtful amenities. The hotel staff made us feel like VIPs. We're very much looking forward to our next stay.2016-01-04"
"We were disappointed with this hotel. We were told it was a non-smoking hotel, but our room smelled like cigarettes and had an ashtray full of matches. We called to see about switching rooms or getting deodorizer, but the front desk clerk wasn't helpful. When we returned from a day out, the room smelled even worse. This time the hotel clerk was apologetic and gave us a discount since no other rooms were available.2016-01-19"