"The hotel was great, but the wireless Internet didn't work on my phone, and the electricity went out one morning. We went to the bar, and there was no bartender; we had to go to the food area and flag down a server. We had a good stay overall and would return.2015-10-09"
"Mostly great. The shuttle driver was super. The hotel bar was terribly overpriced.2015-07-28"
"The hotel room was nice, and all the employees were pleasant and helpful. Our only issue was with the food services. There was barely any food at the breakfast buffet one morning, and the price wasn't cheap. We ordered room service for dinner, and the food wasn't good.2021-10-05"
"We were surprised by how quiet the hotel was on a football weekend. The beds on the king bed could've been bigger.2017-12-19"
"My hotel room wasn't ready until 6 PM, so we were rushed and arrived late to our concert. We were given a $50 credit, but it didn't make up for the inconvenience. We'll stay elsewhere next time.2016-09-20"
Upscale, smoke-free, all-suite, extended-stay hotel
Near Great America Theme Park
7 floors, 164 rooms and suites
Heated outdoor swimming pool - exercise room
Lounge
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
More > - allows pets up to 75 pounds, 2 pets per room - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Jul 2016 < Less
"The hotel was clean, and the room and beds were comfortable. Good service. We were disappointed with the pool area, though. It was small and in the back of the building by the parking lot. It was closed by the time we returned from Great America and were ready for a relaxing swim. Great little on-site Starbucks. Stay here.2018-07-11"
"Clean hotel. All the employees were polite and helpful except the bartender.2016-11-25"
"The hotel was right next to Levi's Stadium. The room was clean, and the staff was friendly. Great bar. I loved the experience.2016-06-09"
Pet friendly hotel
More > - allows up to medium-sized pets only, 2 pets per room - $25 per night fee for each pet - $150 maximum per stay fee for each pet. - Feb 2019 < Less
"The hotel was clean and had an excellent atmosphere. Friendly, courteous personnel. I recommend staying here.2017-10-25"
"The hotel room was quiet and warm, but didn't have a refrigerator or microwave. The bed was the best bed in Santa Clara. The staff was helpful. The restaurant was OK but not great.2016-02-24"
"Clean room, but the bathroom needed updating. The bathtub didn't drain, so we were moved to another room, but it had black mold. Lovely grounds, and the whirlpool was great. The hotel staff was helpful, and breakfast was decent.2016-02-11"
Upscale, smoke-free, all-suite, extended-stay hotel
Near Great America
7 floors, 150 studio to 2-bedroom suites
Heated outdoor swimming pool open all year - exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
More > - allows pets up to 50 pounds, 2 pets per room - $175 pet fee if staying 7 nights or more - $75 pet fee if staying fewer than 7 nights. - Aug 2016 < Less
"Convenient, clean, and comfortable. The hotel staff was nice. Good place to stay.2015-05-06"
"Near Levi Stadium. I was disappointed that the hotel was under renovation. The lobby was a mess, with curtains blocking off the construction zone. The hallways smelled like sewage. This was not the experience I was expecting.2015-05-05"
"We slept well, but wish we'd known the hotel was under construction, even though the work was almost finished and all facilities were available.2015-05-05"
On place pages like this, we order hotels from lowest cost to highest – except we list low-rated hotels at the bottom of the page.
Most of our competitors order these same hotels in other ways that make them more money.
How Do We Define Motel?
To us, motels are smaller lodgings that have rooms you can enter directly from the parking area.
At hotels, on the other hand, you can enter your room only through a hall inside the building.
Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot – because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.
