"I spent a night in total luxury at this hotel. Just a 5-minute walk to our cruise ship, and there was even a shuttle service to the ship. No airport shuttle, though, and the taxi wait was about 20 minutes.2016-08-06"
"Conveniently located at the cruise ship terminal. Beautiful hotel with a comfortable, lovely room. The staff was friendly. This is a pricey choice.2016-07-09"
"Nice hotel, but since it was already expensive, it was annoying to have to pay for Internet access. Ideally located for our Alaskan cruise.2016-05-22"
"Expensive but wonderful hotel. I felt the price was worth it. Everything was so convenient. Short walk from the Canada Line to the hotel. Having a room on the dock side allowed us to watch our cruise ship arrive in the morning. The morning we checked out, we left our luggage with the bell staff. The next time we saw it was in our stateroom on board our cruise ship. We'll stay again.2015-06-28"
"The hotel was expensive, and the room was the size of a postage stamp. No complimentary breakfast.2016-05-20"
"The hotel was convenient to Canada Place, and the 2-room suite was an excellent value.2016-05-07"
"We had to park 2 blocks away and walk to the hotel with our luggage. The bathroom was bigger than the bedroom, and the toilet ran all night. The room did have a window, but it faced the cement wall of a closed, run-down building. The bed was a double, not a queen. I'd never stay here again.2016-05-03"
"Great location. The hotel was dated but clean, and the staff was wonderful. They went out of their way to give us useful information and accommodate our needs. If you're not planning to spend a lot of time in the room, this is the place.2015-09-22"
"The room was small, but had all the amenities I needed. It was fine for an overnight stay. The hotel staff was helpful.2015-09-13"
"This hotel is reliably good. Great location in Gastown near the cruise ship pier. Pleasant employees.2017-05-23"
"Close to the train station, cruise terminal, Stanley Park, and Gastown, and a direct shot to the airport. The hotel was clean, and the staff was helpful and friendly. We were able to store our luggage before and after checkout while we explored the city. Nice view from the outdoor breakfast terrace.2016-07-25"
"Lovely, large hotel room. Great in-room dining service, and the food was fantastic.2015-10-01"
"Good location. Excellent hotel. I loved the good-sized room, but wish there had been another lounge chair. The staff was friendly and helpful. Great food. Highly recommend.2015-04-24"
"The hotel was expensive, but the beds were comfortable and the valets were great. The granola at breakfast was delicious.2019-08-25"
"Short walk to the entertainment district and restaurants. We arrived at the hotel early, but the check-in clerk went out of her way to find us a room that was available right away. She was pleasant, efficient, and personable. The room was spacious and attractive, with floor-to-ceiling windows and an extremely comfortable bed. The bellboys were efficient and friendly, and hailed us a cab to the pier within minutes. I wouldn't hesitate to stay here again.2016-09-28"
"Beautiful hotel. Lovely staff. Excellent restaurant. We stayed 2 nights, and it was a wonderful experience. Appreciated the wine and chocolate-covered strawberries for our anniversary; it was a special gesture. Great place to stay. Highly recommend.2015-05-30"
"The hotel seemed overpriced for the room and service. My stay was just average, and both check-in and checkout were problematic.2018-10-01"
"We had a comfortable stay at this hotel. The staff was accommodating and provided excellent service. Breakfast was great.2016-07-08"
"A short walk to the cruise ships, and there were many shops and restaurants in the area. My entire experience was perfect. My hotel room had great amenities, and the service was exceptional.2016-07-06"
"Great location near the cruise port. Reasonable rates. The room was comfortable and tasteful. The hotel staff was friendly and knowledgeable about the area. 2016-05-18"
"Great hotel in a great location. The staff was kind and helpful. Valet parking was expensive.2016-04-26"
"The hotel was centrally located, and the Hop On/Hop Off bus stopped right in front. Nice place; give it a try.2022-06-15"
"Good location. The room was clean, well-maintained, and up to date. The hotel clerks were friendly and accommodating. Although the pool was small, it was nice, warm, and clean. Our only complaint was that breakfast at the attached restaurant was disappointing. We had a great dinner at Zeferelli's a block away.2022-06-03"
"Good location. Nice room with a view. The hotel staff was helpful. I enjoyed my stay.2019-10-19"
"A nice, upscale hotel with a great view. We received 1st class treatment all the way. The hotel staff always greeted us and helped us with transportation. No problem getting extra coffee for our room. We enjoyed a meal at the on-site restaurant. Stay here.2017-07-29"
"Great location. Pricey like all downtown Vancouver hotels, but a great place to stay. The room was clean and spacious.2016-09-23"
"The staff was cheerful and helpful, and service was prompt. I highly recommend this hotel.2016-10-21"
"I had a wonderful stay at this hotel. Great location. The room was comfortable, the facilities were excellent, and the staff was extremely helpful. Go for it; you won't regret it. 2016-10-01"
"Good hotel stay.2016-06-06"
"Lovely hotel with outstanding personnel. Breakfast was super. There were only 2 luggage carts, and some guests monopolized them.2015-09-29"
"The hotel was within walking distance of Rogers Arena and many good restaurants. The room was clean, quiet, and affordable. Excellent staff; everyone went out of their way to accommodate us. Slow elevators were the only negatives.2015-06-17"
"Great place to stay. The room was nice, the staff was pleasant, and breakfast was awesome. Stay here.2017-08-03"
"I have trouble with stairs and requested a room on the 1st floor, but arrived to find we had to walk up a flight of stairs to get to the lobby, then took an elevator to the 1st floor. The beds were comfortable, but we were subjected to loud music from the live band at the downstairs bar. When I called to complain about the noise, the clerk told me it was to be expected at a downtown hotel.2017-06-14"
"Lots of street noise, and we had to open the window since the room was quite warm. Good location and staff.2017-03-28"
"The hotel room was quiet small.2016-06-26"
"Not a good value. The hotel room was small, and there was a lot of noise from the hallway. The staff was average at best. The elevator was slow, and there was no complimentary breakfast. Parking was expensive. Find another option.2016-06-05"
"Excellent location and moderate rates. This hotel exceeded all our expectations, especially under difficult social distancing conditions. The staff was professional and courteous. Great place to stay.2020-08-21"
"The hotel was close to stores and restaurants. The room was well-kept. Great service and delicious food.2019-02-01"
"Excellent location. The hotel staff was pleasant and helpful, and our dog was welcome. Parking and pet fees added to our costs.2017-11-22"
"The hotel room wasn't set up for 3 people as we'd requested. No air mattress, and not enough towels provided. The AC was noisy and leaked down the wall. Had to request a fan. The TV remote control didn't work well. Check out the room before unpacking.2015-06-20"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
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The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.