"The hotel wasn't that clean, and it was quite dark inside. There was a party going on in the room next to mine. Breakfast was good but small. The rates were a bit high. Look for other options.2021-09-09"
"I was impressed with this hotel and would definitely stay again. The employees were all so nice, and did little extra things for guests. They even made me coffee at 4 AM since I had an early appointment. A beautiful dog was behind the desk at night, which gave us a sense of comfort and security.2020-08-27"
"Good front desk clerks. Stay at this hotel.2020-02-03"
"Good location if you have a car. Not far from the ferry and, Butchart Gardens, and not that far to Victoria. The hotel allowed pets. The room was spacious and clean, and I liked the rustic decor. Good bed, too. The breakfast room was nice, and the food selection was pretty good. The pub food wasn't great.2019-05-01"
"An excellent experience. Good value, too. The hotel staff was most accommodating with helping us store frozen food.2019-03-16"
"The hotel was comfortable, and the staff was welcoming. I got a ground floor room as expected, and a coupon for the pub next door. I recommend staying here, but inquire ahead of time about parking.2021-12-18"
"Close to everything. I've stayed at this hotel before. It's always clean, and the employees are great.2021-08-23"
"A bit pricey, but the room was quiet and fine, and good Covid protocols were in place.2021-05-02"
"We had a perfect hotel stay the night before our flight. Everything was up to a high standard.2018-08-13"
"We loved this hotel. Great location and atmosphere. The staff was friendly, and the pool was the best. Book it.2018-08-05"
"Everything was great. The hotel room was clean, spacious, comfortable, and updated. I enjoyed my stay.2018-09-10"
"The bathtub needed grab bars.2018-04-07"
"Such a pretty room. The hotel staff was so friendly and helpful, and we were able to sit on the deck with a cold glass of water and watch the kids playing happily in the pool. Our request for a 1st floor room was granted. Great place to stay.2017-08-05"
"The hotel was older, and there was a bit of a funky smell when we walked in. The room was clean, and the bathroom in our room had been updated and was quite stunning. The staff was friendly, and the manager was engaging and interacted with guests.2022-10-10"
"The room wasn't well-maintained, and the hotel clerk didn't speak English well.2019-06-01"
"I was traveling with my cats; my pet friendly room wasn't the cleanest, but it wasn't too bad. The hotel clerk was helpful and nice.2019-03-01"
"We had a bad experience at this hotel and were surprised by all the extra taxes and fees. The carpet in the room was dirty, and the bath mat had black mold on it. We asked for a replacement and got one, but the used washcloths weren't replaced; we had to wait until the next night to get some. The walls in the room and bathroom were dirty, and we were uncomfortable and disappointed. Don't stay here.2018-10-13"
"The hotel was close to the Galloping Goose Trail, making for a nice walk to the Inner Harbour. The room wasn't clean enough; the phone was dirty, and the fan and toilet tank top were dusty. Some of the walls were banged up. The staff was helpful, though we were made to wait for service at the front desk while the clerk worked on the computer. Loved the attached restaurant and great breakfast menu.2018-09-30"
"The room was fine, and the hotel clerks were accommodating. No complaints.2018-09-28"
"Conveniently located. The motel was older, but it was well-kept. The rates seemed high. I'd stay here again.2021-09-03"
"Good place to stay. The motel room was quiet and clean, and all the employees were friendly and helpful. We were hungry, but the pub was busy with Poker Tuesday, and the restaurant wasn't open.2018-04-27"
"The motel staff was friendly. Bring your dogs and have a nice stay.2017-12-26"
"Nice motel room with good beds and a well-appointed kitchen. The room smelled like someone had smoked in it and then deodorizer had been sprayed; the combined smell was unpleasant. Not enough towels provided.2016-10-25"
"Everything was excellent, and the staff was great. Stay at this motel.2015-04-14"
"The location, views, and hotel were great. The check-in clerk wasn't particularly friendly or helpful, but the other employees were cordial. Nice, clean room with a comfortable bed. Book a Pacific harbor view.2015-07-21"
"The room was spotless and relaxing, and the view was amazing. The hotel staff was just unbelievable; they went above and beyond to help us. A beautiful place to stay.2019-10-28"
"The hotel room was clean, bright, and comfortable. Good housekeeping. The on-site restaurant was a bit pricey, but it was about a 15-minute walk from other restaurants. The in-room coffee was dismal.2019-04-25"
"My experience was quite pleasant. The room was extremely clean, and the beds were comfortable with plenty of pillows. The temperature control worked well. The hotel staff was friendly and helpful, and the valet service was exceptional. I was completely satisfied.2018-08-09"
"Nice hotel, and we were upgraded to a suite. Don't hesitate to stay here.2017-06-21"
"Good value. A generally great hotel stay, but the room needed better soundproofing and the layout was awkward. The bed was in the path of the door, and the hallway light shined in. We changed rooms, but the night clerk didn't inform the day clerk, which caused a bit of confusion.2015-11-23"
"I really enjoyed the location, but there was a noisy wedding party next door. The beds were too hard. Friendly personnel.2015-08-05"
"The hotel room was nice and clean, but the balcony was so tiny there was just room to stand. The water view was very limited. Efficient, friendly service at the front desk, and the restaurant food was fabulous.2016-08-01"
"Clean, quiet hotel room with comfortable beds. The great views were marred by dirty windows. We did find some minor maintenance issues; some light switches and electrical outlets didn't work, and the sink was cracked. The service was exceptional. 2016-05-12"
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.