HotelGuide is Rated A+ by the Better Business Bureau |
Our Customers Have Booked Almost 5,000,000 Hotel Reservations > HotelGuides BBB Rating
If you need help finding a hotel that is open, call us at 1-800-916-4526. – Rated A+ by BBB is accredited by the Better Business Bureau.

Our BBB accreditation rating is A+.

During the past 3 years, HotelGuides has served more than 640,000 customers.

During this time, we've had 8 BBB complaints – or 1.25 complaints per 100,000 customers.

You can see these 8 complaints and our responses here.

If you are ever dissatisfied with our service, please contact us at

We promise to respond quickly and to do everything we can to solve the problem to your satisfaction.

If the problem is urgent, please call 1-800-916-4526.

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