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HotelGuides.com – Rated A+ by BBB

HotelGuides.com is accredited by the Better Business Bureau.

Our BBB accreditation rating is A+.

During the past 3 years, HotelGuides has served more than 640,000 customers.

During this time, we've had 8 BBB complaints – or 1.25 complaints per 100,000 customers.

You can see these 8 complaints and our responses here.

If you are ever dissatisfied with our service, please contact us at service@hotelguides.com.

We promise to respond quickly and to do everything we can to solve the problem to your satisfaction.

If the problem is urgent, please call 1-800-916-4526.

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