"Poor location. The room wasn't comfortable because the AC didn't work properly. No complimentary breakfast or anything else as far as I could tell. I was disappointed and don't recommend this hotel.2016-09-12"
"The hotel clerks were efficient and answered all my questions. The restaurant food was a good value, and the service was great. Go ahead and stay here.2020-08-23"
"A cheap hotel for a high price. The pool didn't open until 8 AM. The phone numbers for housekeeping and to request toiletries had been disconnected.2017-07-15"
"The hotel was difficult to access, and the building was older and smelled bad. The hallway carpet was dirty. Someone kept taking the Do Not Disturb sign of and putting it under my door. The cafe had a sign saying it was open when it wasn't. Friendly, helpful employees, but the night clerk was on her own trying to handle the front desk, the phones, and the gift shop. I was glad to leave.2016-10-11"
"Good hotel. It was safe, quiet, and comfortable.2016-06-22"
"We were thankful to find a pet-friendly hotel, and the staff was so friendly. Slightly disappointed that breakfast wasn't included.2015-10-21"
"I've never stayed in a nicer hotel with nicer employees. They treated me more like a friend than a guest; the housekeeper actually gave me a hug. I switched from a studio to a 1-bedroom suite, and I was kept informed throughout the process. There was a mall nearby and several restaurants and bars within walking distance. Don't stay anywhere else.2019-01-03"
"The hotel looked like it would be a great place to stay, but because of the coronavirus, the pool and exercise room were closed, and there was no breakfast buffet. No coffee maker in the room, either. Wait to stay here until the pandemic is over.2020-05-13"
"Nice hotel. The room was clean, and the front desk clerks were efficient. The pool was on the east side, though, so there was no sun in the afternoon.2019-09-16"
"I had an excellent hotel stay. The room was clean and comfortable, and the employees were friendly. Great happy hour food, and the complimentary breakfast buffet was more than I expected. I'll definitely stay here again.2017-07-30"
"Nice hotel. The room was clean and comfortable, and the staff was friendly and accommodating. Stay here.2016-07-09"
"Close to the A-Train. The motel was clean and quiet. The room had AC and excellent ventilation. Breakfast was satisfactory.2021-07-31"
"The motel staff was rude, and the customer service was poor. Don't stay here.2021-06-03"
"The motel didn't have an elevator. The decor was dated, and the bathtub was plumbed backwards. Limited breakfast offerings, and the eating area was overcrowded.2016-06-27"
"Not the best neighborhood, but it was centrally located. I got to the hotel early, but the check-in clerk had a housekeeper get a room ready for me. The room was clean and comfortable. The continental breakfast wasn't kept stocked. This is a decent, affordable place to stay.2015-11-07"
"The hallway and my "non-smoking" room reeked of marijuana smoke both nights of my stay. I stuffed towels under the door to try to keep it out as much as possible. The main entry light didn't work, and the TV reception was fuzzy. There was an ironing board, but no iron. No hair dryer, either. Spend the money to stay at a better hotel.2015-08-25"
"I wasn't informed that the hotel was undergoing construction, and the rates seemed too high considering the commotion. I tripped over part of the bed frame, and the bedsheets were stained. I was disappointed that there was no complimentary breakfast.2018-02-24"
"The room seemed clean, but we found a bedbug. We notified the front desk and were promptly moved to another room, but didn't sleep well because we were on alert for more bugs. The hallway needed vacuuming. To the hotel's credit, we weren't charged for the room, but I wouldn't stay again.2016-08-16"
"The room was small, but well-maintained and kept clean. The hotel staff was courteous and professional.2015-05-27"
"This is a beautiful hotel. The room, pool, and courtyard were amazing, and the exercise room was one of the best I've seen. The employees were polite and helpful at all times. My stay was wonderful.2016-11-17"
"The hotel room was plush, relaxing, and comfortable. The employees were professional. Try the restaurant and enjoy the hospitality and nice environment.2016-10-26"
"My hotel stay went well, though the room didn't have a fridge and there were no snack vending machines.2016-09-21"
"I had to insist on getting my room after the hotel clerk said I couldn't stay with my puppy. My expensive hotel room had a view of a wall and a roof. The carpet had pet stains all over it. I was not impressed.2015-05-18"
"The hotel room was clean and comfortable. We've stayed here before and were happy to stay again. You won't regret booking it.2022-08-24"
"Good stay. The room was clean, and there were plenty of towels. I recommend this hotel.2022-07-21"
"The hotel was clean, and the employees were nice and friendly. 2022-03-02"
"The hotel clerk was kind and let me check in early. There was no one at the desk when I wanted to check out; I had to wait about 15 minutes. The clerk was apologetic. Be prepared for long waits for the elevator.2021-06-29"
"A wonderful hotel with a great atmosphere. The only negative was the noise from the hallways, which made it difficult to get a good night's rest. Don't stay on the 1st floor.2017-12-13"
"Nice hotel. My only complaint is that there was no window in the sitting area, so I felt a bit claustrophobic.2016-10-22"
"The beds were comfortable. The kids loved the pool and decor. Awesome hotel staff. The snacks could've been better at the mixer. We enjoyed our stay.2016-04-03"
"Clean, nicely decorated hotel. Check-in clerk was fast, courteous, and willing to help with anything we needed. Breakfast cook and shuttle driver greeted us with smiles. This was one of our best hotel experiences in a very long time.2015-01-23"
"Conveniently located. Hotel was comfortable and clean. The 2-room suite was perfect for our family of five. Fabulous made-to-order breakfast. I highly recommend this hotel.2015-01-22"
"The hotel was nice and clean. It felt like home. The manager was good, but the front desk clerk didn't even smile.2021-08-29"
"The room wasn't ready when we arrived. We asked to have the sofa bed made up, and the hotel clerk said she'd have linens sent up; a few hours later we hadn't gotten them, so I went to the front desk. A different clerk told me to look in the closet for the linens. We had to move piles of used linens in the hallway to get in our room.2020-07-30"
"The hotel was clean, and the staff was friendly and helpful.2020-07-13"
"Nice hotel room.2019-07-18"
"The hotel was nice, clean, and quiet. Good place to stay.2019-04-08"
"The hotel was clean and well-maintained. I didn't like the open shower. Competent and accommodating personnel. No covered access to the hotel from the garage, where parking cost $12 per night. Self-parking clearance was 7'2", but valet parking clearance was 8'2".2020-12-23"
"This hotel is a good choice. The room was clean and quiet. Friendly staff and smooth check-in.2020-01-28"
"Excellent hotel staff. Bring your own pillows.2019-08-23"
"The hotel room was nice, and the lobby looked upscale. Nice exercise room, but we were disappointed that the pool was too cold for swimming and there was no whirlpool.2017-08-16"
"The instructions for the in-room coffee maker were incorrect. I was a little disappointed about the parking situation at the hotel.2016-08-22"
"Close to the highway; I could hear noisy cars all night. Not enough linens, so my bed only had sheets. No dishes or cookware in the kitchen. The hallways smelled like marijuana, and people argued and fought in them. Stay at another hotel.2020-09-29"
"I had a horrible stay at this hotel. When I arrived, it took over 30 minutes before an employee let me in the building and gave me a room key. My room and the hallway smelled like marijuana, and the TV didn't work. A maintenance worker fixed the TV quickly, but I continued to smell marijuana. It gave me a headache, so I went to the front desk to request another room, but again had to use the courtesy phone and wait for someone to come help me. The 2nd room wasn't clean, so I asked for housekeeping service while I went out. When I returned, the hallway again smelled strongly of marijuana. I requested a refund, but that was denied, and the hotel clerk refused to recommend another hotel. The manager never contacted me as requested. Don't stay here.2020-08-26"
"The hotel was dusty, and the floors weren't clean. Find a better place to stay.2020-06-27"
"The hotel was clean, and the staff was polite and helpful.2018-06-12"
"I had an unpleasant hotel stay. The room was dirty and had bedbugs. No coffee available after 9 AM. Don't stay here.2016-09-14"
"The hotel could've been cleaner. The beds were comfortable, and the employees were friendly. No instructions for the TV, and the staff didn't know how to operate it, either. I wasn't able to connect to the WiFi, and the staff didn't know how to resolve the problem.2022-06-19"
"The hotel staff was friendly and efficient, but I had some complaints about the room. When I arrived, one of the beds wasn't made and didn't have a comforter. There was old food in the fridge and dirty towels in the bathroom. No bath mat, and the bathtub was slippery. The non-smoking hallway smelled like marijuana. Check out other options.2019-09-10"
"The hotel was secure and clean. I highly recommend it.2018-09-12"
"The hotel was clean, and the staff was friendly. I'd definitely stay here again.2018-07-11"
"The hotel was noisy and had cockroaches.2020-08-17"
"This hotel was disgusting. The 1st room had a broken bathroom door. The 2nd room had a dirty bathroom door, and there was dog hair all over one of the beds. We left feeling like we needed to shower. Don't stay here.2020-07-24"
"Close to the airport. The hotel was just a place to sleep and shower. Quick check-in. The staff quickly delivered an extra towel when I requested one. The continental breakfast wasn't that exciting.2019-07-31"
"The hotel was conveniently located and a great value. Security and cameras made me feel safe.2018-11-30"
"Easy to access. The room was nice, and the hotel staff was helpful.2018-01-29"
"Nice hotel room with a kitchen. Breakfast was free.2022-03-20"
"The check-in clerk was polite, but put us in the wrong room type. He promptly switched rooms when we told him about the mix-up. He said breakfast ran from 6-10 AM, but it ended at 9 AM on weekdays. We were able to take some cold items back to our room. The housekeeper left 2 bottles of conditioner, but no shampoo. The room had more kitchen amenities than we needed for an overnight stay, so it wasn't economical for us. If you're planning a longer stay, it might be the right place.2015-05-23"
"When I complained about the child running around in the room upstairs, I was told the hotel clerks tried to call and were too busy to go to the room. The noise continued for 4 hours. Nothing was ever done. Room service never answered our calls. Don't stay here.2021-06-28"
"The hotel room was spacious and met my needs. The bed was comfortable. Good service, but I didn't get a wake-up call as requested.2015-12-14"
"Easy access to I-70. Check-in was great, and the shuttle driver to the stock show was helpful. However, when we called for a ride back to the hotel, we were told we'd have to get back on our own. When we got back, the clerk said they'd sent the driver home early since it was the last day of the stock show and we were the only guests to go.2023-01-24"
"Good value. The hotel staff was helpful.2020-01-20"
"Good motel overall, though remodeling was underway. The staff was helpful and friendly. I'd stay here again.2016-12-07"
"Horrible motel. Stay somewhere else.2015-07-21"
"There was a large stain on the carpet in my hotel room. I closed the bathroom door and got trapped inside.2015-03-02"
"The rates were too high. The area around the hotel was busy, so it was noisy on Friday night. The room was clean, but the phone and coffee machine didn't work. Breakfast was decent. 2020-03-08"
"The street was busy, but the property seemed secure. The hotel was shabby, but the room was clean. The AC was great, and there was plenty of hot water for showers. The beds were a bit soft, and the pillows were old. No fridge available. The employees were friendly, accommodating, and promptly addressed whatever issues we had. The continental breakfast was barely adequate. I'd stay here again.2018-07-24"
"Close to National Jewish Health. The rates were a little high. The hotel room was clean, and the exterior lighting was great. Friendly staff. Parking was in short supply in the evening, and I didn't like the people loitering in the lot.2017-03-14"
"The hotel had limited parking.2016-10-27"
"Close to our concert venue. An affordable but decent hotel. The room wasn't bad. I'd stay again.2016-05-24"
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- Diana Ward
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Hotel Booking Tips
Beware of non-refundable reservations that could cost you a lot of money if you change or cancel them. +Non-refundable reservations are a gamble that will usually save you less than $10. If you make a $90 non-refundable reservation instead of a $100 refundable booking, you are betting $90 to win $10. Would you do that in Las Vegas? -
Don't assume you can cancel a non-refundable reservation without penalty if you notify the hotel weeks or even months in advance. +Often you cannot because some hotels' profit strategy is to get paid more than once for the same room for the same night. -
Always read cancellation policies carefully before you make a reservation. + When is the latest date and time you can cancel without penalty? - More >
When you make a reservation, you will receive a confirmation email. Take a copy with you to the hotel.
The earlier in the afternoon you check into a hotel, the more likely you will get a room or suite that matches your preferences.