"The suite wasn't worth the extra price. It was a bit dated, and there were holes in the ceiling where curtains apparently used to hang. We ordered room service for breakfast, then realized there was nowhere to eat. No small dining table or even a coffee table in the suite. Friendly staff, and the valet service was excellent. Dinner at the restaurant wasn't good.2015-03-04"
"Close to Bass Performance Hall. All the employees were great to us. The only issue was that we couldn't call the valet parking personnel directly. Stay at this hotel.2016-05-24"
"Close to the train station. The hotel was nice, updated, and clean. I was pleasantly surprised by the environment and amenities. The front desk clerks were personable and provided exemplary customer service. Large breakfast and dining area. Take advantage of the complimentary Molly Trolley that circles the downtown area. We're already planning a return trip.2022-03-18"
"There was hair by the toilet in my room. Great customer service. The breakfast area needed a bit of cleaning, and restocking was a bit slow. Other than that, the hotel was great.2022-01-15"
"Close to the convention center and within walking distance of several bars, restaurants, and downtown landmarks. Nice, clean room. The hotel staff was wonderful and went out of their way to make me feel welcome. No on-site restaurant, but the bar sold light meals after 4 PM. Breakfast was free and offered a great selection of hot and cold food.2020-03-09"
"The hotel clerks were friendly and professional. A quality place to stay.2023-06-16"
"A beautiful hotel. The only drawback was the small, rough towels.2023-06-05"
"The room was nice, and the hotel clerks were pleasant and helpful. They helped with a taxi the next day, but we were never told that the bus and trolley both stopped right in front of the hotel.2022-11-29"
"A beautiful hotel with nice employees, but the beds were horrible.2022-01-24"
"I wasn't impressed and expected more for the price. Housekeeping didn't service my room daily or provide washcloths. Don't stay at this hotel.2020-12-14"
"The bathtub could've been cleaner. Breakfast was a joke. I had to pay a fee to park in an unprotected parking lot. Find another hotel.2020-06-30"
"Not within walking distance of the convention center. The hotel was clean and comfortable, but there was construction going on that detracted from the overall experience.2019-11-17"
"Our stay wasn't that great. Convenient to TCU, which was a plus. But the hotel was small and full; only one elevator worked, and there wasn't enough parking. Good bed, and the room was clean.2015-09-24"
"The hotel was clean and organized, and the rates were affordable. Good breakfast. Great place to stay.2019-11-04"
"The staff was friendly and helpful, and let us check out late since our train didn't leave until 5 PM. We were disappointed that the hotel wasn't in the free Molly Trolley area, though we were able to take a city bus to the hotel.2019-07-31"
"Great experience. Located in a quiet, residential area about 3 miles from The Stockyards. Good value. The check-in clerk greeted us with a big smile and enthusiastic welcome. The hotel and grounds were clean and well-maintained. The room was spacious and clean, and the bed was extremely comfortable. Great selection at breakfast, and the attendant asked numerous times if everything was OK. We appreciated the shuttle to The Stockyards, and the driver was friendly.2017-04-18"
"Close to the Amtrak station. Short walk to downtown restaurants and stores. The hotel was clean and nicely appointed, and the staff was friendly.2018-04-08"
"The noise level at this hotel was a bit too much. The bath towels were perfectly folded, but when I opened them, they were stained. The shower stopped working the 2nd day, so I had to wash my hair in the sink.2022-10-24"
"The hotel staff was great, and the manager was awesome and helpful. He made sure we knew how to get to the stadium and where good restaurants were. Great place to stay.2021-12-24"
"This hotel was an excellent choice. The room was clean, quiet, and nicely decorated. It had everything I needed, and I slept well. The staff was cordial and helpful.2021-03-29"
"The room was pleasant, and the hotel staff was nice.2018-10-16"
"I had some miscommunication with the hotel clerks about the shuttle, so we were late to our appointment. We called 25 times in an hour to get a pickup, but no one ever answered the phone. Don't rely on the staff here.2018-03-31"
"The hotel was clean and comfortable, and the employees were friendly. I had a good stay.2018-03-23"
"The 1st room was locked from the inside. The 2nd room didn't have working lights. The 3rd room wasn't the room type I'd requested, and the main entrance light didn't work. I went out to get food; when I returned, the key card no longer worked, and I had to get it re-set 3 times during my stay. The housekeeper knocked on the door at 7:30 AM and asked when I was leaving. Cash payments weren't allowed. Don't stay at this hotel.2023-02-15"
"The hotel room was clean and adequately furnished, but there were no dishes or cookware in the kitchen.2019-09-19"
"I left my shoes behind at the hotel and was disappointed that when I called 5 hours later to get them, I was told they couldn't be returned to me.2018-05-07"
