"Our room hadn't been cleaned when we arrived. The floor was filthy, the bed linens were dirty, and there were empty bottles and dirty socks on the floor. The bathroom wasn't clean, either. The hotel clerk offered us clean bedding, but said there was nothing she could do about the rest of the problems. Don't stay here.2022-04-06"
"Nice, clean room. The hotel staff was great. Stay here; you'll like it.2020-08-25"
"I had a comfortable stay at this hotel despite the coronavirus situation. There was only one staff member on duty, and there were no bath towels in our room, so we had to go down to get some. The room smelled nice when we arrived.2020-05-04"
"The beds were OK, but the bathtub was quite slippery; I had to use the hand rail to get in and out of it. Decent restaurant on the ground floor. Unless you're going to SeaWorld, find another hotel.2019-02-19"
"Bad hotel stay. We heard loud kids and slamming doors. The beds were broken in both our rooms, so we barely slept. Staff barely apologized and didn't offer compensation.2015-03-12"
"Good location and rates. Convenient to Lackland AFB and lots of businesses. The hotel was clean. So was the room, except for the back of the toilet. Easy temperature control. The hallway and stairwell were too cold, though. The employees were OK but not cheerful or helpful. There were restaurants within walking distance. 2023-01-17"
"I loved this hotel. It was new, with awesome beds and great showers.2021-10-25"
"The hotel was conveniently located and reasonably priced. The room was clean, and the staff was extremely helpful and friendly. Breakfast was amazing. Go for it.2021-09-25"
"Good experience. The hotel was convenient to SeaWorld. The room had 2 queen beds and a sofa bed, so everyone in the family had a place to sleep. The staff was nice and professional, and the kids enjoyed the free breakfast. The complimentary dinner was a nice surprise.2016-12-31"
"Everything was awesome. The hotel room was nice, and the service was good.2019-07-12"
"The hotel room had dirty carpeting and end tables. There was an open soda in the refrigerator. No iron and no chair for the desk. There was mold in the shower. The front desk clerk was friendly, courteous, and helpful.2016-04-04"
"The entire hotel smelled awful. The room wasn't clean, and there were smudges on everything. The front desk clerks were rude and disrespectful. Look elsewhere.2016-03-29"
"The hotel room had a microwave, fridge, and coffee pot. Not enough bedsheets or pillows for 3 people; I had to ask for more at the front desk. Daily housekeeping wasn't provided, and I noticed trash and small piles of linens outside some of the rooms. Good breakfast with a variety of options, and the breakfast staff was responsive and cheerful.2023-08-11"
"I expected more, but the hotel operations were affected by Covid.2021-03-21"
"Nice hotel. All the employees were pleasant and professional. The room was clean, and the bed was comfortable. We really enjoyed our stay.2019-05-07"
"Good experience. The hotel was nice and clean.2019-07-30"
"There were busy highways in the area. The hotel staff was friendly and helpful with directions. Breakfast started at 5:30 AM on military graduation day.2019-03-22"
"The hotel staff was helpful and even provided written directions to our destination. They opened the continental breakfast an hour early so we could eat before activities began at Lackland AFB. The guest washer and dryer needed to be replaced.2018-09-12"
"I had a good stay. The hotel was nice and clean, though I did find hair on the bathroom floor and in the shower. I saw a few dogs. The staff was knowledgeable, pleasant, and professional. Stay here.2022-12-12"
"The motel room was clean but smelled bad. The hair dryer didn't work, but for the price, I couldn't really complaint. Other guests were loud at 2 AM.2019-03-04"
"Nice motel in a nice location. The room was clean, and the employees were professional. Breakfast was good.2018-10-26"
"The motel was OK, but the AC kept cycling on and off and didn't keep the room as cool as I like. The front desk clerk told me to leave it set to "on" instead of "auto," but that didn't resolve the issue. Everything else was great.2021-08-02"
"The room smelled a bit musty, and the housekeeper never replaced the toiletries. The motel clerks were great. Typical breakfast buffet.2017-10-03"
"The motel staff initially gave me a non-handicap room; I was finally given a smoking handicap room, and it smelled terrible. I don't recommend staying here if you need special accommodations.2017-09-11"
