"Great hotel near the historic district. Everything was clean, and the staff was personable and helpful. We felt comfortable with the Covid precautions.2021-12-25"
"Everything was nice. I had a lovely dinner at the on-site restaurant. Stay here.2019-04-13"
"Hotel was clean, and the staff was extremely nice and helpful. I definitely recommend staying here.2015-03-12"
"The hotel had been modernized, but it took away from the comfortable feeling. The bathroom floor was tile, and there was no shower mat. Everything cost extra, including a toothbrush and breakfast. Don't stay here.2021-02-15"
"I had a bad experience and don't recommend this hotel. We found garbage under the bed and had to ask for bedsheets. We were uncomfortable the entire night. Find another place to stay.2020-06-23"
"The hotel was reasonably priced. The room was simple, modern, and clean, and the staff was friendly and helpful. Good breakfast buffet, and we enjoyed a wonderful dinner at the on-site restaurant. We'd gladly stay here again.2018-02-06"
"A wonderful experience. The hotel room was clean and had a gorgeous view. The staff was friendly. There was a ferry that took us across the river to BB&T Pavilion. We'll definitely stay here again.2017-08-08"
"The hotel was dirty, and the service was slow. Stay somewhere else.2017-07-30"
"Excellent hotel and value. The location was perfect for tourists.2023-07-14"
"Great location in the center of everything. The room was clean, but needed better soundproofing. We heard noise from another room, and every beep and siren from the fire station across the street. The bathtub backed up. The hotel staff was accommodating, friendly, and helpful. The bar area was tiny, but the staff was great, and the food was really good. Parking was validated, and the staff validated our parking for 5 PM the day we checked out so we were able to walk around, shop, and eat.2022-10-10"
"The parking situation at this hotel was ridiculous. We paid $30 for a spot, but when we returned from a concert, there was nowhere to park. The front desk staff was nice about it, but the solution of giving an employee the key to our truck was unacceptable.2017-07-18"
"The hotel was fine. Nothing bad and nothing great about it.2015-07-16"
"The hotel was extremely clean, and the employees were nice. The $200 deposit seemed excessive, and I didn't get it back because the staff said my room smelled like smoke; I'm on oxygen and you can't smoke by oxygen tanks. I'll never stay here again.2022-12-28"
"Great value. The hotel was clean and pleasant. Our room was smaller than we anticipated, but it was otherwise nice. Good breakfast. The only difficulty we had was finding the parking area.2020-03-07"
"The hotel clerk was helpful and courteous.2020-02-24"
"The hotel location was perfect. The room was clean, and the staff was kind, courteous, helpful, and pleasant. No extras offered, though, as in the past. The restaurant was top-notch, and the bar food was great.2022-06-19"
"Nice hotel with a poor lobby and difficult parking.2020-03-09"
"The hotel staff was helpful. Don't hesitate to stay here.2019-12-13"
"An older hotel with great character and design. The lighting, 70s design of doors and hallways made it a place I'll return to. Great front desk staff, and they made it easy for me to extend my checkout time. Nice breakfast and wine time in the evening. It may be a somewhat difficult place for people with mobility challenges, but otherwise, you'll love it.2023-09-04"
"Convenient to the city center. The room was small but extremely clean, and the staff was professional. I highly recommend this hotel.2020-09-18"
"The hotel was clean and cozy, with a great atmosphere. The staff was respectful. I recommend staying here.2020-02-06"
"The hotel staff was helpful. I'll stay here again.2021-06-10"
"Centrally located near the conference center, restaurants, and a market. The room was clean, and the employees were efficient. The front desk clerks were helpful and happy. All around a great choice, and the hotel had valet parking, too.2018-03-07"
"Comfortable room and accommodating hotel staff. The only disappointment was not being able to access the terrace to watch fireworks on the 4th due to a private function.2015-07-09"
"Convenient to the Reading Terminal Market. Everything about the hotel was great, from the location, the room and staff, to the breakfast and the attendant.2020-02-15"
"The hotel was convenient and clean. The front desk clerk was friendly and efficient, and helped us find the property.2019-03-11"
"Excellent location. I had a perfect hotel stay.2019-03-08"
"The hotel was reasonably priced and located in the city center. The room was tiny, but it was adequate, clean, and attractive. No chair, but there wasn't really space for one. The downstairs lounge had comfortable seating, and the restaurant was a pleasant surprise, with good food and service. If you don't need a pool or posh amenities, this is an excellent choice.2022-09-17"
"Nice hotel.2021-05-12"
"Check-in was delightful. The staff was friendly, welcoming, and made my stay comfortable from the moment I walked in the door. I highly recommend staying at this hotel.2021-03-12"
"The hotel was centrally located to downtown attractions. The subway to the sports stadiums was just a block away. The room was well-maintained, but the mattresses were worn. The TV was out of service for hours. The elevators were old and slow; be prepared for long waits during peak hours. I'd give this place 2 stars.2019-08-16"
"Our hotel room was big and clean, and we liked that it was on the top floor so we didn't hear any noise above us. Parking was expensive, though; with taxes, it was $55 per night.2018-04-12"