"We were satisfied for the price we paid, and the hotel met our needs. The room was incredibly spacious, but much of the furniture was placed by the furniture. The curtains were torn and looked ragged. The water pressure in the shower was too strong. The staff was friendly and helpful, and we really appreciated the shuttle service. Unfortunately, the pool was too cold for swimming.2018-11-08"
"Nice hotel room, but the mattress wasn't comfortable. Good breakfast.2018-04-18"
"Great experience. The hotel staff was friendly and helpful, and the shuttle service was great.2017-10-30"
"No toilet paper in our room. No phone book or hotel information, either. We were disappointed. Don't stay here.2023-04-15"
"Great location, room, and hotel staff.2019-11-06"
"I can't say enough about our stay at this hotel. The location was convenient, the room was clean and quiet, and the entire staff was efficient. Stay here; we were happy we did.2019-08-05"
"The staff was unhelpful and not super friendly. Check-in took forever, and the staff was taking phone calls during the process. Breakfast was lacking. The parking lot was 3-4 blocks from the hotel.2021-06-29"
"The hotel was supposedly smoke-free, but I smelled cigarette smoke and my room smelled terrible. The bathtub drained slowly, and the shower diverter didn't work properly, so half the water went down the drain and didn't make it to the shower. The towels smelled like smoke. Don't stay here.2018-10-01"
"Everything was great. Stay at this hotel.2016-07-26"
"Great location. The hotel was nice. The room was spacious, and the beds were comfortable. The bathtub faucet was loose, so it was hard to pull up the shower lever. There was a strong odor of marijuana on the 4th floor. The staff was helpful, and the complimentary shuttle was appreciated. I was charged extra for parking, but it was promptly taken care of at the front desk.2016-03-22"
"The hotel was nice and clean. Convenient to UPMC hospitals, but away from the busy part of Oakland. The restaurant had a limited menu of basically frozen food to put in a toaster over. The bar was fairly well-stocked, but a machine made the cocktails. Parking was convenient.2023-08-03"
"Good location. The hotel was clean, and the customer service was top-notch. Breakfast was the best I've ever had at a hotel; everything was hot and fresh. Good happy hour specials, too. Valet parking cost $18 per night. I'll stay here again.2019-07-23"
"Front desk clerk was so helpful. Great parking rates, and valet parking was available. Stay at this hotel.2015-03-19"
"Great experience. The hotel was well-maintained, and the service was excellent. I recommend staying here.2019-08-19"
"A beautiful hotel in an ideal location, but our stay was underwhelming. There was no Do Not Disturb sign in the room, so the housekeeper woke us up at 9 AM and another 2 times before checkout time. It was a pain that wireless Internet and breakfast cost extra. 2017-12-13"
"A first-class hotel. Take advantage of the many excellent amenities. We really enjoyed our stay.2016-07-08"
"The hotel was wonderful; everything was top-notch, from the luxury linens to the staff. We felt very pampered. Book it.2017-08-06"
"A positive experience. Excellent location. The only chair in the room was the desk chair. The hotel staff was exceptionally friendly and helpful, but the food was extremely expensive.2017-06-23"
"The hotel room was beautiful and comfortable. The front desk clerks were friendly and efficient. Make a reservation if you want to eat dinner at the restaurant; it's a popular place.2016-10-28"
"The hotel employees were friendly and helpful. Good food and service at the pub. Breakfast was also good. The only downside was the limited parking; we had to keep driving around until a space opened up.2022-03-12"
"Loved the hotel room. Great check-in service. The elevators were slow, so take the stairs.2017-01-17"
"All the hotel employees were friendly and helpful. I enjoyed the patio and pool.2023-08-01"
"The room was large and comfortable, and the bed was great. The hotel clerk was welcoming and informative. Wonderful food service. The parking situation wasn't great, but I definitely recommend staying here.2023-04-29"
"Reasonable rates for a spectacular experience. The room was beautiful, and the staff was incredibly helpful and competent. Best hotel breakfast ever. Don't stay anywhere else.2019-04-21"
"Nice place to stay. The location was convenient, and the room was clean.2021-05-31"
"We had a wonderful stay, but didn't realize that parking cost $20 per night.2021-02-03"
"The hotel room was dusty and had lots of dust bunnies, and there was something brown on the wall that hadn't been cleaned. I expected better.2019-09-25"
"The hotel was clean, comfortable, and conveniently located. Easy check-in and checkout.2021-05-03"
"Great accommodations and friendly, accommodating personnel. Check-in was pleasant, and the hotel clerk told us about amenities and offered local recommendations.2019-06-04"
"Clean hotel. The staff was courteous and provided prompt service. I'll stay here again and recommend it.2018-05-30"
"This hotel is a nice place to stay. I enjoyed my visit.2018-11-21"
"Nice hotel. I'll stay here again.2016-09-24"
"The hotel lobby was dark and the check-in counter wasn't well-lit when we arrived. Starbucks wasn't open yet; we were told we'd have to go to a nearby diner for coffee since the restaurant didn't open until 9 AM. No luggage carts in the parking garage, so I had to make two trips in the rain to unload our luggage.2016-01-01"
"Everything was excellent at this hotel.2016-04-26"
"Clean room and pleasant staff. They were nice enough to hold our luggage while we finished our activities. I'd definitely stay at this hotel again.2015-12-14"
"The hotel staff was pleasant, helpful, and always willing to help with information. They offered a shuttle to dinner. Great place to stay. I'll be back.2015-11-20"
