"Nice hotel in a nice downtown location. The room floor was a little dirty, and there were some hairs in the sink. The front desk clerks were really pleasant. We enjoyed our stay.2021-09-30"
"My hotel room faced a building's heating and cooling units, and the staff wouldn't let me change rooms. I asked for extra coffee, but never got it as promised.2015-08-27"
"No fridge or microwave in the room. The hotel clerks were professional and kind, and the breakfast attendant was extremely helpful. I highly recommend staying here.2021-10-27"
"Nice hotel. I had a corner room and couldn't close the drapes to keep out the morning sun.2017-07-13"
"The hotel was clean and convenient to all the popular spots in town. The room was clean, and the employees were friendly.2022-10-17"
"Good experience. The hotel room was modern and comfortable, and we had a great view of the river. All the employees we spoke with were courteous. We were able to check our bikes and panniers in before check-in time while we explored the city.2021-07-05"
"The hotel room was nice and clean, and the staff was friendly and helpful. We enjoyed our stay.2018-08-04"
"The hotel was overpriced and merely adequate. I requested a lower-floor room, but was put on the 12th floor, where there was no ice machine. The room was small and had 2 non-working phones. The bed and pillows were less than comfortable. The shower drained slowly, and the knobs didn't work properly. No soap for the shower. Good dinner at the on-site restaurant. Stay here only if you need to be close to the convention center.2021-03-28"
"Our stay was quite nice. The hotel was convenient to the Cincinnati Children's Hospital. The room was clean, and the employees were nice and helpful. The valet guys were great. The restaurant downstairs was good.2019-02-05"
"Convenient to restaurants and activities. The hotel was nice and clean.2018-03-27"
"The hotel was clean, and the room exceeded my expectations. The staff was courteous and professional. The continental breakfast was a disappointment, though.2022-06-06"
"Nice hotel, and quite convenient to many downtown amenities. Just a 5-minute walk to Hard Rock Casino.2023-12-11"
"With the exception of the check-in clerk, the hotel and staff were wonderful. We loved our room. Parking was a little strange; we had to check in, then wait 5 minutes before we could park in the garage.2018-01-28"
"The hotel was clean, and the location was perfect for the event we attended. Magnificent selection at breakfast.2017-09-12"
"Great experience. The location was convenient, and the hotel employees at the front desk and bar were cordial. The only breakfast option wasn't what we wanted. Enjoy the rooftop bar and the views.2019-07-10"
"This hotel was worth the price and an excellent choice if you're going to a game or event at the riverfront. Everything was clean, and the staff was extremely accommodating. We enjoyed the rooftop patio.2018-06-16"
"The high rates were definitely for the view. The hotel itself needed updating. The bathroom didn't smell clean. The staff was friendly. Breakfast was cold.2021-08-22"
"Good hotel, but not a good value.2017-10-20"
"Walk over the bridge to Cincinnati. Quality free cocktails and snacks in the evening, and the hotel provided a complimentary made-to-order breakfast.2017-05-11"
"The hotel was connected to the convention center. Great room. The staff was pleasant and helpful. The only problem was that the restaurant was disorganized, and the staff wasn't prepared for the crowd.2018-01-15"
"The customer service at this hotel was absolutely terrible.2018-01-15"
"Great location and amenities, but horrible customer service. The hotel was unorganized and understaffed on a busy weekend.2021-08-11"
"Clean hotel and room. Convenient to Cincinnati.2021-07-26"
"Not a good value. The hotel room was noisy, and housekeeping didn't clean the rooms or check to see if we needed anything because of Covid. The bag breakfast was a disgrace. I definitely won't be back.2020-06-15"
"The bagged breakfast was unacceptable. There was a restaurant across the street, so the hotel could have given guests dining vouchers. We had to pay a deposit for our room with a whirlpool.2020-08-29"
"An excellent experience. Great central location. The hotel was clean and modern, and the service was efficient.2017-10-16"
"Close to I-75 and the Ohio River, and there were plenty of restaurants nearby. The hotel was clean, quiet, and comfortable. Good parking. 2017-07-29"
"The room was too small, and there was only 1 chair. Not enough linens provided. The sliding door in the bathroom didn't close all the way. The pool was over-chlorinated, and there were no towels in the pool area. I don't recommend this hotel.2022-04-13"
"The room was small, but the hotel clerks were friendly.2021-09-09"
"The staff was friendly, and check-in was easy. Pets were quite welcome. No microwave in the room, but there was one down the hall. The only issue was the dirty coffee maker. The room itself was clean. I recommend this hotel.2021-02-23"
"The hotel was missing basic amenities. The beds were too soft, and we found a previous guest's pants in the closet. No exhaust fan or make-up mirror in the bathroom. We felt that the rates were too high due to a concert event in town.2019-07-30"
"The hotel was conveniently located, and the room, bed, and pillows were comfortable. Great breakfast options. 2015-11-19"
