"The hotel was expensive, and there were no free drinks like soda or coffee.2023-01-28"
"The hotel staff was courteous. No free breakfast or snacks.2023-01-26"
"The hotel was across the street from the hospital at Lerner Towels. The room was clean and quiet. Excellent staff. Breakfast wasn't great, but I had a wonderful visit overall.2022-05-27"
"Adjacent to Cleveland Clinic, University Circle, and Little Italy. The hotel ambiance was delightful, and the room was beautiful. The location was perfect.2023-08-30"
"The hotel looked great. Easy check-in. The clerk was fantastic and friendly, and explained everything. The room was good, and the bed was out-of-this-world comfortable. I'd definitely stay here again.2023-04-04"
"The hotel was absolutely beautiful and spotlessly clean. Every member of the staff was extremely pleasant and professional. It says a lot to me when the employees are all in a good mood. Close to Little Italy for a great dinner, and across the street from the Cleveland Botanical Gardens. Breakfast was wonderful.2022-12-16"
"The room was comfortable and clean. The hotel clerks were courteous and respectful, and both went above and beyond for us. Absolutely worth a stay.2021-10-10"
"I felt nickel and dimed at this hotel. Parking cost $22 per night. Don't stay here.2019-07-07"
"Nice hotel room. Check-in was easy, and the restaurant was convenient and had good food.2018-11-29"
"Reasonable walk to the clinic. We arrived early, and the hotel clerk got us into a room after a short wait. Excellent room, but it faced the brightly-lit parking lot. The drapes did block out the light when closed. The breakfast attendants were helpful. There was a little restaurant on the same block.2020-11-08"
"Great hotel. It was clean, and the staff was friendly.2020-10-28"
"The hotel was nice and comfortable. The food was great.2020-02-18"
"The room was lovely and clean, and the hotel clerks were professional and helpful. Great place to stay.2018-10-15"
"The suite was comfortable and had good soundproofing. The hotel staff was courteous and responded promptly to our requests. The mattresses were a bit too soft, but that was the only problem. We enjoyed our stay and highly recommend it.2016-05-19"
"Great location with a shuttle to Cleveland Clinic. The hotel room was clean and quiet, and check-in was fast and efficient.2021-04-20"
"The hotel was close to Cleveland Clinic. Nice room and service, and the food was good. Great experience.2020-09-10"
"The hotel was clean, but we had trouble with the Internet connection and didn't get any productive assistance despite contacting the front desk twice.2019-02-09"
"The bedding was dirty and smelled like body odor. The elevator was out of order. Bring your own bedding and cleaning supplies to this hotel.2022-01-09"
"If you're going to the Cleveland Clinic, this hotel is the perfect place to stay. It's just about 5 minutes away. The room was nice and clean.2020-12-16"
"The room was clean, comfortable, and well-appointed, and the housekeepers were conscientious and thorough. The hotel clerks were extremely friendly, welcoming, and helpful. You'll enjoy the relaxed atmosphere and amenities.2020-02-14"
"The hotel was a bit worn, but it was clean and convenient, and the bed was comfortable. I wasn't crazy about the window AC. The employees were friendly and helpful, and a hot breakfast was available. The shuttle service to and from the Cleveland Clinic was prompt.2023-08-21"
"I had a pleasant stay at this hotel.2022-05-03"
"The hotel was clean, and the staff was courteous.2021-10-09"
"The hotel was clean and close to many venues. We had no issues. Good place to stay.2022-08-19"
"All the hotel employees were great, friendly, and efficient. Book it.2022-02-09"
"Nice hotel in a great location. Northeast corner rooms were best for size and the view of Playhouse Square. Parking was difficult, but self-parking was available at nearby garages. Breakfast wasn't worth $16.2021-08-28"
"The hotel rates were absurd. The room didn't have 2 TVs and a sofa bed as I expected, and the fridge was small. Terrible water pressure in the shower. I won't be back.2015-09-08"
"Great place to stay near good restaurants and attractions. The hotel was clean and nicely furnished, though the room didn't have a fridge. The staff was friendly and helpful. 2019-10-08"
"The hotel was nice and clean, and the employees were pleasant and helpful.2018-06-19"
"The hotel was clean and close to the basketball arena.2019-03-14"
"Good place to stay. The hotel was clean, and the room was nice and large. We were able to check in hours before check-in time.2018-10-12"
"I loved the old bank building and the unique feel of the hotel. The room was amazing, with hardwood floors and excellent beds. Great service and valet parking.2018-07-19"
"The hotel was understaffed, and the employees were unprofessional. One assistant wore a t-shirt that said "Shut the f**k up," which made me hesitant to request services. Poor breakfast.2021-08-16"
"We absolutely loved this hotel, and my family fit in one room. Book it.2019-04-19"
"Close to the Q. The room was spacious, and everything worked. The hotel staff was great. I'd certainly stay here again.2018-05-10"
"Great hotel. The room was updated, clean, and comfortable. We got a complimentary drink when we arrived. The staff was friendly and helpful. The arcade was beautiful, and we enjoyed the Chocolate Bar restaurant. Not many shops, though, and many closed early.2020-01-21"
"Walk to everything. Lovely hotel. The room was a bit dated, but it was clean and spacious. The high ceilings made it seem huge. No fridge or ice bucket, and a bottle of water cost a ridiculous $4. Great personnel. The on-site restaurant was overpriced, and the food was mediocre. Great experience overall.2016-01-10"
"The hotel was clean and quiet. My room was small. The staff was friendly.2015-09-10"
