"The 1st room had bugs and spiders in the window sill and crawling on the windows. The curtains were old and soiled. The room didn't feel clean. We asked for another room, but it was no better. We left and stayed elsewhere. Avoid this hotel.2022-06-15"
"The hotel room was excellent and well-stocked, but there were leftover drinks in the fridge from a previous guest. The hallways smelled old and moldy.2022-06-06"
"The room was clean, and the hotel staff was the best. The front desk clerk went above and beyond to make a bad day better. I'd definitely stay here again.2022-01-25"
"The hotel room was clean, but the furnishings, curtains, and bedding were old. The walls were stained, and there was trash behind the fridge. The mattress was extremely uncomfortable. We opted not to eat the included breakfast. The front desk clerk was nice, but I recommend spending a little more and staying somewhere else.2023-10-29"
"The price was right, and the room was clean. The employees were friendly and helpful.2023-04-10"
"The motel was OK, but there were little bugs in the bathroom.2021-07-08"
Outdoor swimming pool open in summer Exercise room
Restaurant - lounge - room service
Restaurant open for breakfast and dinner only
Microwave and refrigerator in every room
Free WiFi
Free parking
Pet friendly hotel
More > - allows pets up to 100 pounds in designated pet rooms, 2 pets per room - $45 per night pet fee up to 3 nights. - Jul 2021 < Less
"I've stayed at this hotel before and really enjoyed both stays. It's clean and has a lot of amenities. Nice place.2023-06-28"
"We had a wonderful stay at this hotel. The room was spacious, and we slept well. Great breakfast and supper on-site. We'll stay here again.2022-02-19"
"Good location. Be prepared for high rates. The hotel was exceptionally clean, and the front desk clerks were polite and helpful. I appreciated the little extras in the bathroom. Plenty of luggage carts, and plenty of parking.2021-07-20"
Pet friendly hotel
More > - allows dogs and cats only - allows pets in some rooms - $20 pet fee for 1st night for each pet - $15 fee for each night thereafter for each pet. - Dec 2021 < Less
"The hallway and room smelled musty, and the room wasn't very clean. It was old and needed repairs, and there was hair in the shower. The hotel clerk was efficient, but he wasn't friendly. Don't stay here.2015-09-14"
"Good hotel for the price. The room was more than adequate, though the bathroom needed some sprucing up. Nice staff and good breakfast.2015-08-25"
"Close to main attractions and restaurants. Hotel room was nice and clean, but the heater was too loud. Front desk clerks were helpful and friendly. Good breakfast, and the attendant was helpful. I'd stay again.2015-03-12"
"Great hotel. It was clean and stylish, and the staff was helpful. Stay here.2022-11-07"
"The hotel was close to Highland Brewery. Great room with a microwave, fridge, and Keurig coffee maker. It was extremely clean, and the bed was so comfortable. Friendly staff, too. I highly recommend staying here.2022-05-28"
"Great location. I really enjoyed my short stay. The room was clean and fresh, and the employees were nice and friendly. I wish I could have stayed longer. I highly recommend this hotel.2022-02-21"
"The room was clean, and the beds were fairly comfortable. We heard a baby crying in the next room for a long time, which came us awake. The hotel clerk was kind and friendly.2021-07-05"
"The motel room was nice and clean. The roll-in shower was a bit small. Good breakfast. 2018-12-10"
"Nice motel room for a good price. No TV guide, though.2016-12-03"
"The room was dusty and hadn't been vacuumed. The people in the room above ours stomped around all night, so we had to keep the TV on all night to block out the sound. The pool was empty, and there was no whirlpool available. The hot breakfast buffet was only available on weekends. Don't stay here.2021-04-29"
"The hotel was nice and handy to events we were attending. The room was a little stuffy, and nothing happened when we pushed the fan button on the AC. Good breakfast.2019-05-13"
"This hotel was a disappointment. It was old, and the room was smaller and not as nice as other Springhill Suites I've stayed in. The bedding felt old, and the amenities were poor. Not a good value. I wouldn't stay again.2016-03-28"
"Great location. Nice hotel stay. I liked the room, but it was cold and didn't have any extra pillows. The bathtub was too high and hard to get into for older people. The manager was excellent. Good coffee bar and TV room. We'd stay here again.2015-12-05"
"The motel was nice, clean, and recently renovated. The staff was courteous. I had a great time.2021-09-06"
"Good experience. The motel was conveniently located. No hot breakfast because of Covid; just coffee, muffin, breakfast bar and bottled water.2021-04-05"
"Good place overall. The motel was clean, though there was some mold on the shower ceiling. No exhaust fan in the bathroom. My friend stayed in the car while I stayed in the room. I informed the staff, but wasn't happy that they provided him a room key without getting his ID or checking with me.2018-10-04"
"Nice place to stay. The hotel was convenient to the VA hospital.2022-09-18"
"The hotel was close to fine dining, shopping, and entertainment. Everything was clean and comfortable. Nice enclosed pool and whirlpool with a view of the outdoor seating area and fire pit.2018-04-19"
"This hotel is an excellent place to stay. I'll be back.2017-11-13"
"Minutes from UNCA and downtown. The hotel wasn't cheap, but we got a lot for the price. Our suite was spacious and comfortable, and the kitchen was well-appointed. We were at the end of the hallway and heard no noise other than plumbing noise from the room upstairs. The view was spectacular. Nice exercise room with filtered cold water. The lobby and 1st floor were being renovated during our stay, but it caused no difficulties. Breakfast was good and convenient, and it was nice to have a glass of wine in the evening. We loved the shuttle service.2016-03-15"
"Nice hotel and pleasant employees. Stay here.2016-02-24"
"Great location. The hotel was nice, clean, and new. There was a toddler running back and forth in the room above ours, but it was quiet by 11 PM. Good staff. It was difficult to get out of the parking lot to make a left turn onto the busy street. I'd stay here again.2020-07-03"
