"The hotel was dated, and the hallways smelled like stale cigarette smoke. The bed linens were soft and clean, and the toilet was clean. If you just need a low-cost place to sleep near the airport, this place is fine, but I wouldn't stay here for any length of time.2020-06-17"
"The hotel was decent enough for a short stay, but I wouldn't recommend it for a vacation or family stay. The shuttle driver from the airport was pleasant, and the front desk clerk was nice enough. The hallway smelled like mildew and smoke, though it's a non-smoking property. The room was clean, but there was hair on the toilet and in the shower.2020-06-15"
"Room was absolutely filthy and smelled horrible - bed was damaged - there were towels and drinks everywhere - I was appalled by the conditions and refused to stay.2012-10-01"
"The bed was so hard that it felt like sleeping on a crate with sheets. The bathtub faucet leaked all night. The heating and cooling unit never worked on the auto setting, and the room smelled stale without the air on. The motel staff was wonderful. Be sure to reserve the shuttle; it only runs when requested.2020-03-13"
"The motel staff was great, and the shuttle was convenient.2020-02-19"
"The motel was next to the interstate, so I heard traffic noise all night. The TV remote control didn't work. People talked loudly outside my room. I wouldn't stay here again.2017-05-20"
"Not a good hotel stay. Many of the amenities weren't available because of Covid, such as the pool and breakfast. The AC was outdated; the fan and noise couldn't be controlled, making sleeping a challenge.2021-03-31"
"The hotel room was clean and had a comfortable bed. The staff was friendly. Great place to stay.2020-01-23"
"The hotel clerk was rude, and there was nowhere to park my truck.2019-10-10"
"The bed in my hotel room sagged and was uncomfortable.2017-04-14"
"The hotel looked cheap. The furniture was ratty, and the bed linens had cigarette burns. The sofas in the lobby were threadbare. Pleasant staff, though. Stay elsewhere.2015-07-18"
"There were people who made me uncomfortable hanging out in the hallway of the hotel.2024-01-17"
"The hotel was filthy. We slept with the lights on due to all the cockroaches. The carpet hadn't been vacuumed, and the comforter was stained. We slept on top of the sheets. The bathroom was dirty. We'd never stay here again.2021-11-22"
"We were pleased with the accommodations, but disappointed with the cable TV channel selection. The hotel shuttle was prompt, and the staff was courteous. 2019-08-09"
"The hotel was clean, and the staff was nice. Great breakfast. I was able to leave my car and use the shuttle to the airport.2022-07-23"
"The hotel room was large and clean, and the staff was friendly. Excellent breakfast. I was able to leave my car while overseas, and it was safe. Great shuttle service. Good place to stay.2022-05-25"
"Nice hotel room for an affordable rate. The room was spacious and comfortable. There was a dark stain on the grout in the bathroom below the light switch. A hot breakfast was available.2019-11-11"
"The hotel room had some pests and the carpet needed cleaning, but my stay was otherwise pleasant.2022-04-03"
"The hotel was in a bad area, and there was construction underway. My room was behind construction plastic, and it was empty. I was moved to a room that wasn't very clean, and the restaurant was closed. Horrible place. Don't stay here.2019-12-15"
"This hotel was worth the price. The employees were helpful and welcoming.2019-11-24"
"The hotel room was clean, and there was a shuttle to the airport that ran every 30 minutes. The front desk clerk seemed to have anxiety and was unable to answer my questions without getting stressed.2020-06-28"
"I enjoyed my short stay. The hotel had a nice environment, and my room was good-sized and impeccable. The bed was so comfortable. Just a 5-minute drive to the airport. You'll have a good rest here.2019-01-05"
"The hotel was close to the airport but quiet, and the staff was pleasant. The shuttle took me to the airport at 4 AM, and the driver was friendly and helpful. Definitely stay here.2018-02-25"
"Just an average hotel. The thermostat controls didn't work. On a positive note, the bed was comfortable. There was mold on the bathroom ceiling, and the shower curtain was too small.2022-01-08"
"The hotel clerk was phenomenally helpful and kind. Stay here.2020-06-24"
"A perfect stay. This hotel is a great choice.2019-10-20"
"The hotel was close to the airport. The restaurant wasn't open, so I had to cross the highway and eat at a Holiday Inn.2021-06-19"
"The pool and restaurant were closed because of Covid. We asked for a late checkout and were only given an extra 30 minutes. We weren't told that we'd have to call to have the shuttle pick us up. Don't stay at this hotel.2021-06-16"
"This is my go-to hotel when I need a place to stay near the Charlotte Airport. Great park and fly option, and the 24-hour shuttle makes getting to and from the airport a breeze.2021-06-08"
"The TV was damaged, and we were initially blamed. We moved to another room. The front piece of the AC fell off when we turned it on. The fridge didn't work and leaked water on the floor. There were cigarette burns on everything. Don't stay at this motel.2021-09-26"
"This was my most horrible motel experience ever. The staff was rude, especially management. Don't waste your money; stay somewhere else.2018-06-08"
"Good motel overall. Not enough toilet paper provided; I had to go to the desk and get more.2018-05-08"
"There was construction going on at the hotel, but it wasn't an issue. Nice room, but there weren't a lot of extras. Lots of outlets, so I didn't have to search for a plug. I could hear noise from surrounding rooms. Breakfast was fine, and the wait staff was accommodating. I'd stay here again.2021-06-24"
"The location was convenient, and the hotel was clean. The staff was great, and the amenities were comfortable. Visit Pink's Westside Grill.2020-07-02"
"The entire hotel staff was extremely nice. The food, however, was horrible.2016-03-01"
