"The hotel clerks were incredibly helpful and kind. They checked us in early with no issue and a big smile. Good hot breakfast included. If you're going to a Carolina Panthers game, this is the place to stay.2023-12-04"
"An amazing experience. The hotel was clean, and the staff was unbelievable; I couldn't have asked for kinder, more helpful people. Wonderful location to see uptown Charlotte. Stay here.2019-03-19"
"The hotel staff was great, including the breakfast attendants.2019-02-14"
Upper-upscale, smoke-free, full-service, downtown hotel
Less than 1 mile from Johnson and Wales University
An Autograph Collection hotel
16 floors, 254 rooms and suites
No swimming pool
Exercise room
2 restaurants - rooftop lounge - Starbucks - room service
Full-service spa
WiFi costs $10 per night
Valet parking only - $35 per night
Pet friendly hotel
More > - allows dogs up to 60 pounds only, 2 dogs per room - $150 per stay fee for 1st dog - $50 per stay fee for 2nd dog. - Aug 2020 < Less
"Wonderful location. The hotel room was clean, and the bed was comfortable. The fridge, phone, and safe didn't work, and there was no bottled water in the room. When I asked for water at the front desk, I was told I could only take one free bottle from the snack area and would have to purchase more.2023-12-09"
"The TV had a hole in it and didn't work properly. Needed better soundproofing. Find another hotel.2023-02-27"
"Good location. Nice, upscale room. The hotel staff was friendly. I'd stay here again.2022-06-20"
"The hotel was nice and clean, but there was a lot of noise being on the main strip. I couldn't fall asleep until about 2 AM because of the street noise.2023-06-26"
"Excellent room with a wonderful bed, small fridge, and a nice, clean shower. The hotel employees were friendly and helpful. A must-stay.2021-08-15"
"Excellent hotel near some nice restaurants.2018-12-04"
"The hotel seemed overpriced. It was generally fine, but the staff had a "this is what you get" attitude. Only paper drinking cups provided. Parking was $50 per night. Only stay here if you want to spend a lot of money.2021-12-06"
"I loved this hotel. It was safe, clean, and in the middle of uptown. The staff was friendly. This was our 2nd stay, and we'll definitely be back.2016-10-07"
"Reasonable rates. We loved this hotel and were treated like royalty. The room was nice and spacious.2016-06-07"
"Great hotel stay. All the employees were friendly and helpful. I'd stay here again.2024-01-02"
"The room was beautiful and clean. Friendly atmosphere and great staff. My family loved the pool and workout area. I'd give this hotel a rating of 10.2023-03-07"
"Our stay was good. All the hotel employees were so accommodating and friendly. It did get loud at night, though.2023-07-05"
"The breakfast bar was overpriced, and more options would've been nice.2022-12-17"
"The hotel was conveniently located. Our room was clean and ready when we arrived. We loved the digital entry; it made check-in and checkout a breeze. We definitely recommend staying here.2021-12-06"
"I loved this hotel. Great location, easy to access, nice room and view. Check-in was great, but the clerk wanted to see my AAA card, which I'd forgotten to bring. I offered to have my husband send a photo of it, but she insisted on seeing the actual card. The lobby was on the 14th floor, but instructions were clear once we got into the building. We felt safe here.2024-01-27"
"The hotel didn't provide good information about where things were located.2022-04-25"
"Decent location if you're going to a football game. The hotel was clean, but parking was awkward.2021-12-31"
"The hotel clerk was friendly and helpful. He made our stay pleasant. Pay attention to the instructions when you pull into the garage.2021-04-05"
"Walk to downtown. Good value. The hotel wasn't overly luxurious, but the room was clean and presentable, with the amenities I needed. The staff was friendly.2021-03-16"
"The employees were unfailingly polite and tried to be helpful, but the hotel was a disgusting mess. The bedding was dirty, and the desk, drawers, and phone were sticky. The bathroom wasn't clean, and there was urine along the back of the toilet. Don't stay here.2019-09-17"
"The check-in clerk was rude. Don't stay at this hotel.2018-04-06"
"The hotel was close to the Fillmore. We had a nice overnight stay, but were disappointed that we had to pay for breakfast.2018-03-12"
"I'll never stay at this hotel again. The only good thing about it was the very helpful and courteous front desk clerk; the other employees were unfriendly. I paid for valet parking, but nothing happened when I texted for my car. When I went to the valet station, they said the system wasn't working. The coffee was awful, and there were no stir sticks.2023-08-14"
"The hotel was nice and clean, and the staff was helpful.2023-03-02"
"Everything was so clean, and the bed was comfortable. All the employees were pleasant and helpful. Good breakfast. No on-site restaurant.2018-04-18"
