"The hotel room wasn't cleaned very well. The sofa was dirty, and the carpet needed vacuuming. No blanket for the sofa bed; I called the front desk and asked for one, but at 11:30 PM went down to ask again. The clerk said it would be delivered to the room, but it never was.2022-08-23"
"An impressive hotel that's worth the price. The property was extremely clean and well-maintained. The staff was efficient, friendly, and helpful. Breakfast was limited because of the pandemic, but it was quite adequate. Definitely stay here.2020-10-02"
"Great hotel with excellent facilities and service. Book it now.2018-10-30"
"The housekeeper left a note in our room that there were no more towels and we should call the front desk if we needed any. Don't expect much at this hotel.2020-02-19"
"The hotel was somewhat isolated, so you'll need a car if you want to go anywhere. I didn't feel welcome when I arrived, and the check-in clerk seemed to not want to be bothered by me or my questions. I wasn't told that the WiFi password was in the key card envelope, and there was no information about restaurants or anything else in the area. We felt like we were on our own. The parking area was across a busy street.2020-01-30"
"The rates were reasonable. The bed was soft and plush, but not great for people with back issues. Nice pool and exercise room. Wonderful shuttle service to Lakeview Ampitheater and restaurants near the hotel.2017-07-19"
"The hotel was clean and comfortable, and the employees were friendly.2023-08-25"
"The hotel was nothing fancy, but I got a clean room for a good price. The bed wasn't great, and the frame was broken. The hotel was quiet, and the staff was friendly. Basically just coffee for breakfast.2023-02-16"
"The hotel was convenient, clean, and not very noisy. 2022-10-25"
"This was the best hotel we've ever stayed in. It was clean, the beds were amazing, and the service was good. Best hotel breakfast we've had, too. Book it.2023-08-18"
"The hotel was clean. The check-in clerk gave us a room at the far end of the 2nd floor, which was OK until loud music started up. It didn't stop until 11 PM, and we had to turn up the TV volume all the way up just to hear it over the music.2022-12-17"
"Nice hotel just minutes from shopping, dining, and Tim Horton's. The shuttle took us to and from the Carrier Dome, and was so convenient.2015-04-09"
"We've stayed in cheaper hotels that were nicer than this one. The location was great and the building was beautiful, but the room was dirty.2023-11-18"
"The hotel was nice, clean, and close to everything. Absolutely stay here.2020-02-01"
"This hotel is a wonderful place to stay. All the employees were friendly, personable, and happy to ensure that our stay was great. We highly recommend staying here.2018-10-01"
"Cleanliness was evident throughout the property. The beds were comfortable, and the staff was welcoming and responsive. You won't regret choosing this hotel.2023-09-09"
"There was a hole in the duvet. The sink was clogged, and the toilet ran after being flushed. The showerhead leaked. The front desk clerks were unprofessional. The hotel shuttle to the airport never arrived.2022-03-16"
"The hotel lobby had a nice fireplace. The room was nicely appointed and quite comfortable, and the beds were like sleeping on a cloud. My son went to purchase cookies from the snack kiosk, and the cashier went in back and returned with a glass of cold milk for him. Above-average complimentary breakfast, and I enjoyed visiting with the attendant. Our stay couldn't have been any better.2022-02-04"
"The hotel room was smaller than I expected. The AC was noisy, and there was no exhaust fan in the bathroom. Stay elsewhere.2022-09-20"
"Clean hotel with friendly staff. The shuttle service to and from the campus was great. The parking garage didn't accommodate vehicles taller than 7 feet.2018-08-26"
"Great hotel room for a great price. All the employees were friendly and helpful, and there was a shuttle to and from our event at The Oncenter.2017-02-01"
"Great location. The hotel was clean, but the room was small. The staff was friendly.2018-11-15"
"The hotel room was extremely small. No breakfast, and no shuttle Syracuse University or the Carrier Dome. There are better options near campus.2018-11-13"
"The hotel atmosphere, decor, and service were outstanding and reminiscent of a bygone era when guests were treated as valued customers. All the employees were friendly, courteous, and made me feel comfortable. They didn't hesitate to assist or answer questions. The hotel was quiet and well-maintained.2018-06-02"
"No grab bar in the shower. The hotel staff was lovely; they were so helpful and gracious. Delicious breakfast, but no on-site dining other than that.2023-06-09"
"I loved the ambiance and small size of this hotel, and the rates were reasonable. The fireplace and bar were relaxing and really pretty. , and the bed in my room was so comfortable. The front desk clerk was excellent. Breakfast was substantial and a real bonus. Definitely stay here.2019-11-17"
"My room was on the 3rd floor, but I didn't sleep well due to a band playing music late into the night. I was disappointed with my hotel stay.2018-04-10"
Upscale, smoke-free, all-suite, extended-stay hotel near I-90
5.5 miles from Syracuse Airport
5 floors, 123 rooms
Free 24-hour shuttle to Syracuse Airport
Heated indoor swimming pool - exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
More > - allows dogs and cats only up to 80 pounds, 1 pet per room - $75 per stay pet fee up to 6 nights - $150 pet fee if staying 7 nights or more. - Nov 2015 < Less
"The hotel suite was lovely and spacious. Excellent breakfast and complimentary hot dinner. We're sold on Staybridge.2024-01-13"
"Everything was great, and the hotel rates were reasonable. The room was clean and inviting, and all the employees we encountered were pleasant and helpful. Don't think twice about booking a room here. It's the best.2023-11-22"
"This was one of the nicest hotels we've stayed in. We were pleased and highly recommend it.2021-09-27"
"The staff was the redeeming thing about this hotel. I needed help operating the shower, and then couldn't shut it off. The water pressure was like sharp needles. There was a door stop on top of the bathroom door. Breakfast was a piece of fruit and a muffin in a bag. I was disappointed.2021-08-06"
"Not worth the price. The room wasn't clean when we arrived; it smelled like dirty feet, the bedspread had dirt on it, and the toilet hadn't been flushed. We were moved to another room. Don't stay at this hotel.2021-06-14"
"There was no top sheet on the bed, and I found a plastic straw and plastic wrap on the floor. The bathroom door wouldn't close. There was only one coffee cup by the in-room coffee pot. This hotel was the worst.2020-08-05"
"The hotel was convenient to Carrier Dome, but it was expensive. It was supposedly smoke-free, but my room had an overwhelming smell of smoke. I loved the on-site restaurant. 2022-06-07"
"Good hotel if you're going to a concert at the Lakeview Ampitheater.2018-07-06"
"A lovely hotel, and the front desk clerk was knowledgeable and charming. The rates were high since there was no pool or whirlpool.2017-05-26"
