"We were disappointed with the lack of cleanliness and basic maintenance of the room. The beds were comfortable, but the bedding was stained. The floor was laminate, with a few throw rugs. There was a hole in the drywall, and several outlets didn't work. The sink light was out, and there was a broken bathtub stopper on the floor by the toilet. We were happy that dogs were allowed without an extra fee, but the grassy area was minimal, and the exterior was littered with trash. No outside trash can. Don't expect a lot if you stay at this motel.2022-08-02"
"The room was really dirty. The vanity light didn't work, and the shower curtain rod was falling off the wall. Don't stay at this motel.2022-07-22"
"The motel smelled like disinfectant, and it was noisy at night. There were holes in the walls in my room. I don't recommend staying here.2022-05-15"
"Convenient to the thruway and I-390, and not far from the airport. Not many amenities, but the hotel was comfortable and the staff was friendly. Just an inexpensive place to sleep.2020-02-10"
"Close to the highway and lots of shops and restaurants. The hotel was better than I expected. The room was clean, and the staff was pleasant. I'd stay here again.2019-03-04"
"Fantastic value. We arrived early, and the front desk clerk seemed annoyed by our questions. The room was clean and spacious. The 2nd night, we returned to find that the rear entrance and hallway smelled like smoke, and the smell even permeated our room. When I complained to the hotel clerk, she said it was because our room was near the smoking rooms and asked what we'd like her to do about it. We were upset by the rude tone of both clerks.2016-09-01"
"A horrible hotel. The bedsheets weren't clean, and when I called the front desk about it, I was rudely told that they were. I asked for housekeeping to change them and was told they'd gone for the day. I asked to speak to the manager and was told they weren't on site. Don't stay here.2022-08-15"
"Finding the entrance was a bit tricky. The hotel was fine, but the night clerk wasn't helpful with restaurant information. The morning clerk was cheerful and helpful. The EV charging station was a plus.2021-09-21"
"Clean, comfortable room. The hotel clerk was friendly, and breakfast was good. Go for it.2023-11-16"
"We arrived 3 hours after check-in time, but the hotel room was dirty. There were dirty towels on the bathroom floor and in the bathtub, and there was a dirty shirt in the closet. The sofa bed wasn't made. We had to go back to the front desk to get linens for the sofa bed; there were no pillows, and the top sheet had a large stain. 2021-08-25"
"The room was nice and clean, and the beds were comfortable. The hotel didn't have breakfast, but there were restaurants nearby. No complaints.2021-03-30"
"Clean, comfortable room. The staff was courteous and cheerful. The breakfast cook accommodated my request for eggs without cheese. I highly recommend this hotel and would stay again.2016-04-08"
"This is a pet-friendly hotel, and we brought our people-friendly dog. It was comfortable walking him through the front door. The front desk clerks were nice, and the room was clean, quiet, and comfortable. Had Internet access. No worries about staying here.2015-10-27"
Upper-midscale, smoke-free hotel near Monroe Community College
4 floors, 122 rooms and suites
Heated indoor swimming pool - exercise room
Microwave and refrigerator in every room
Free hot breakfast buffet
Free WiFi
Free parking
Pet friendly hotel
More > - allows dogs and cats only, 2 pets per room - $125 pet fee if staying 5 nights or more - $75 pet fee if staying fewer than 5 nights. - Mar 2023 < Less
"The hotel was older but decent and clean. Great BBQ restaurant next door. We had no complaints.2021-10-25"
"Great hotel with nice employees and good service. Breakfast was tasty. I'd stay here again any time.2018-04-10"
"My hotel stay was fine, but I was a little disappointed with the lack of attention to details. I asked for a cot, but didn't get linens for it. When I requested them, they were brought up promptly, but were old, threadbare, and smelly.2016-04-25"
"Good location near lots of shopping and dining choices. The EV charging stations were a bonus. Good value. The hotel was a little old and outdated, but the continental breakfast was free.2023-08-24"
"This hotel is a good choice for a budget-friendly stay. The room was clean and comfortable, and check-in was swift. The staff was friendly. I had no complaints. Breakfast was average.2022-11-29"
"The hotel wasn't clean and needed remodeling. Find another place to stay.2021-11-15"
"Great hotel, though it was a bit overpriced. The room was clean. The check-in clerk was great and went the extra mile for us. Breakfast was very basic.2019-05-09"
"The hotel was nice and clean. The message light on my phone wouldn't stop blinking, and there was no one from maintenance available at night.2017-12-10"
Pet friendly hotel
More > - allows up to 2 pets per suite - $10 per night pet fee if staying 7 nights or more - $25 per night pet fee if staying fewer than 7 nights. - Jan 2022 < Less
"The heating and cooling system didn't work properly, and the light next to the bed didn't work. The toilet was dirty. Stay away from this hotel.2015-10-08"
"When I called about shuttle times, I was told that the 1st floor was undergoing renovation, but was assured that it wouldn't be a problem. When I arrived, I felt like I needed a hardhat. The "front desk" area looked like a storage closet, but the hotel clerk was nice. The room was adequate, but I was given an adjoining room, and a child in the next room cried and banged on the door. I had been told the shuttle started at 4:30 AM, but it didn't actually start until 6 AM. I had a horrid experience.2015-10-25"
"The hotel rooms were comfortable and ultra clean. We were greeted with a smile and assigned our 3 rooms. The staff pointed out the location of the pool, exercise room, and ice machine. Breakfast included omelets and a variety of hot and cold food. A kitchen worker asked if everything was satisfactory and if there was anything else we'd like. Don't hesitate to stay here.2019-08-07"
"We stayed here twice. The 1st time, our room was filthy and there was hair on the floor. 2019-07-14"
"An excellent hotel. Clean, lovely room and nice staff.2017-12-27"
Upscale, smoke-free, all-suite, extended-stay hotel
Near University of Rochester
About a mile from Rochester Airport
5 floors; 88 studio to 2-bedroom suites
Free shuttle to Rochester Airport
Free shuttle to other attractions within 3-mile radius
Heated indoor swimming pool - exercise room
Kitchen in every suite
Free hot breakfast buffet
Free WiFi
Free parking
Park and fly not allowed
Pet friendly hotel
More > - allows up to 2 pets per room - $15 pet fee for 1st night - $10 fee for each night thereafter - $250 maximum per stay pet fee. - Jul 2016 < Less
"Close to Blue Cross Arena. The hotel was awesome. The room was clean, and the employees were friendly and helpful. Nice breakfast. I'd definitely stay here again.2018-01-23"
"Great location and awesome hotel staff. Definitely stay here.2017-02-21"
