"The room was small and didn't look clean. The parking garage was full; we were offered valet parking, but our car was put on the lowest level, which was inconvenient; we had to go down 3 flights of stairs with a newborn and 2 small kids. I was disappointed with this hotel stay.2021-09-19"
"Great location next to the Gateway Arch, and just a 10-minute walk to Busch Stadium.2019-08-02"
"The hotel charged high rates for parking, without in and out privileges. This was unacceptable.2019-03-07"
"The hotel room wasn't ready until almost 8 PM. I was refunded $50, but that didn't seem adequate.2022-08-08"
"Great place to stay if you're going to a Cardinals game. The hotel clerks weren't that polite, though, and the waits were long for the elevators.2018-05-20"
"Clean hotel with friendly, helpful personnel.2017-09-27"
"The hotel wasn't that clean. The bathroom floor was dirty.2022-11-25"
"The hotel was beautiful, clean, and well-kept, but it was older and had creaky floors. The front desk clerk was professional and friendly. No bellhops, and there was only 1 luggage cart that we never saw.2021-08-02"
"Good experience. The room was clean, and the hotel employees were so nice. I loved it.2021-07-17"
"I had a pleasant stay. The hotel room was spacious and airy, and the staff was excellent. No complaints at all. I'd left some clothes behind on a previous visit, and the employees had them waiting for me when I arrived. I'll stay here again.2022-09-10"
"The hotel was convenient to the ball park.2022-07-19"
"The room was spacious and clean. The hotel clerks and valet were friendly and hospitable. Nice waitresses at breakfast. Limited food selection, and waits were long. Great stay overall. I'll return.2021-08-03"
"Nice, large bathroom with a separate shower and soaking tub. I had to just about beg to get amenities for the 2nd and 3rd nights of our stay. No housekeeping was offered, and both times I went to the front desk for replenishments, the hotel clerks looked shocked that I was asking for something. On a positive note, the restaurant staff was awesome.2020-08-09"
"Close to downtown. The hotel was amazing. The room was clean and had a great view of the Arch, and the staff was helpful in every way. Definitely stay here.2018-07-05"
"The room was clean and well-kept, and the bed had plenty of pillows. The employees were the best thing about this hotel. They were kind and greeted me as soon as I arrived. They answered all my questions and offered assistance, and every person I encountered had a smile. All in all, a good experience.2018-02-08"
"The hotel was centrally located. Welcoming atmosphere and plenty to do. The staff was friendly. We enjoyed our stay and will definitely return.2015-07-10"
"A 10-minute walk to Gateway Arch and the Cardinals stadium. The hotel had elegant furnishings and art work. Reasonable room for the location. Staff was friendly. Had to pay $12 for a 1-day membership to use the pool and athletic facilities. Parking also cost $12. Good food. I'd stay again.2015-05-29"
Upper-upscale, smoke-free, all-suite, downtown hotel
Connected to America's Center Complex - near I-44
5 floors, 212 suites
Heated indoor swimming pool
24-hour exercise room
Restaurant - lounge
Restaurant open for dinner only
Microwave and refrigerator in every suite
Free hot breakfast buffet
WiFi costs $10 per night
Parking costs $39 per night
Pet friendly hotel
More > - allows dogs and cats only - $125 pet fee if staying 5 nights or more - $75 pet fee if staying fewer than 5 nights. - May 2022 < Less
"Nice experience. The hotel was clean, and the staff was accommodating.2017-09-19"
"Our room was nice, and all the hotel employees were helpful and professional. Make sure your valet parking number matches the one the front desk clerk writes down or there could be a delay while the valet locates your car. This happened to us, but everyone was helpful and pleasant.2017-08-02"
"Perfect location. The hotel was kid-friendly. Good room and great customer service. The breakfast buffet was wonderful. Nice place to stay.2017-06-12"
"The 1st clerk wouldn't give me a cot, but a different clerk was more than happy to get one for me. The elevator was broken most of the day. Don't stay at this hotel.2017-12-18"
"An excellent hotel. Nice environment. The employees were friendly and provided good service.2017-11-20"
"The furniture in my hotel room was torn up; the ottoman looked like it had been chewed on. Not satisfactory at all.2017-11-14"
"Close to America's Convention Center. The hotel staff was incredibly kind and caring, from the front desk clerk who didn't laugh when I had to have the keys re-set multiple times to the housekeepers who brought extra towels to the valets who hailed cabs and spent time chatting with me while I sat outside. It was a real pleasure to stay herel2017-11-24"
"Good hotel except breakfast wasn't provided.2017-08-30"
"The hotel was nice and clean, and the staff was friendly. No vending machines, no breakfast, and no on-site parking.2017-06-07"
"The hotel seemed understaffed. We had trouble with the TV, and no one answered the front desk phone when we called. I finally went down, and the clerk said there was no one from maintenance available, so she put us in a different room. Valet parking was under construction, so we were stuck with metered parking and had to plug the meter every 2 hours.2022-11-17"
